Dealership Denying Warranty for blown motor

ragingclue · 12-01-2009, 09:45 PM

Ho-ly Shady shit Batman.

Dackz · 12-01-2009, 09:47 PM

Quote:

Originally Posted by eurodriver

. Then he stated that the report he got from bmw was written in German.

UMMM......why would a BMWNA claim be in German??? That makes no sense?

eurodriver · 12-01-2009, 09:53 PM

Quote:

Originally Posted by Metro

Definitely agree with the idea of not losing your cool when you go into the dealership - will be hard but will probably get you farther in the long run. Someone has mentioned valet parking - if they can provide proof of the over-rev with date I would definitely be cross checking that with where you were - if you had valet'd the car and that is where the over-rev occurred, BMW surely won't cover the warranty, but you might be able to go after the valet service. However, there are usually "use at your own risk" disclaimers on most valet tickets. GL and providing the name of the stealership would be great.

Ok after reading this post I realized that I picked my car up from a hotel where I valied the car. However, after I picked up the car I got on the freeway and was going easy 70MPH for about 3 miles till gas in my car cut off. Lets say the car was over revved; wouldn't the car have broken down right away?

Zoeb@WheelDude.com · 12-01-2009, 09:54 PM

Quote:

Originally Posted by Dackz

UMMM......why would a BMWNA claim be in German??? That makes no sense?

I think he means the dme report

D335I · 12-01-2009, 10:00 PM

I wonder how much BMW snoops this forum.

ragingclue · 12-01-2009, 10:35 PM

spooky.

slubu · 12-01-2009, 10:59 PM

Presumably if the DME report has the exact RPM you hit, it may have the time/date stamp of when it was hit. If you can tie it into when you had your car with the valet, you may be able to attribute any damages to the hotel.

eurodriver, I will send you a PM with my info if you need legal help.

aitsu · 12-01-2009, 11:04 PM

Quote:

Originally Posted by eurodriver

Ok after reading this post I realized that I picked my car up from a hotel where I valied the car. However, after I picked up the car I got on the freeway and was going easy 70MPH for about 3 miles till gas in my car cut off. Lets say the car was over revved; wouldn't the car have broken down right away?

A friend of mine had his E36 M3 grenaded by a valet, almost exactly the same situation. he valet'd the car, picked it up and it died on his way home..

i wonder if the DME report has time/date logging.. if so, you have a hotel to sue.

shawshank772 · 12-02-2009, 02:26 AM

Oh now this is getting interesting!!

CBR335 · 12-02-2009, 03:03 AM

The DME report absolutely will have the time and date information for any recorded events, just like the fault codes which have time, date and odometer info.

hun77777 · 12-02-2009, 04:36 AM

did you have procede or juice box or any of that sort?

cstavaru · 12-02-2009, 05:05 AM

I can't believe car manufacturers did not find a means to do something (like slip the clutch or something) on a bad shifting.

Jed · 12-02-2009, 11:05 AM

Wow. That sucks. There was a giant thread on bimmerforums about a guy with an E46 M3 that had a spun bearing because the dealership guy ran the hell out of the car. It was a long process until it was proven the dealership was responsible.

Whenever I end up valeting my car, I always slip a little extra cash to the guy to keep it up front or close so that they don't have to drive the car anywhere.

Good luck!

200Duece · 12-02-2009, 12:28 PM

Quote:

Originally Posted by cstavaru

I can't believe car manufacturers did not find a means to do something (like slip the clutch or something) on a bad shifting.

They ceratinly did, a whole bunch of years ago. It's commonly called an AUTOMATIC TRANSMISSION.

MisterSkiMask · 12-02-2009, 12:53 PM

Quote:

Originally Posted by cstavaru

I can't believe car manufacturers did not find a means to do something (like slip the clutch or something) on a bad shifting.

Yeah, you shouldn't be responsible for anything, and someone should make it so bad things don't happen to you.

Draven · 12-02-2009, 01:10 PM

Quote:

Originally Posted by ianthegreat

It's not like a motorcycle where your back tires will lock up at high downshifts.

How many tires lock up on a motorcycle on a high downshift now?

Mr. 5 · 12-02-2009, 01:31 PM

Quote:

Originally Posted by eurodriver

Sorry for taking so long to reply. I actually went to the dealership and spoke with the manager of the Service Dept. He was actually being really cool and we had a normal conversation. I did ask for all the service documentation and tried to find out exactly what was going on. He spoke with someone while I was in his office and now they said the RPM's hit 8161 Exactly(different from what the service advisor told me). Then he stated that the report he got from bmw was written in German. He told me to give him till tommorrow so he can do some research and find out exactly what is going on with the car.

The reason why I am not disclosing which dealership it is just yet is because I am still going through the process. Hopefully with the help I got from this thread I can go back and try to fight it with them and get them to cover this under warranty. However, if they do not work with me on this I will be disclosing exactly what dealership it is.

I understand the non disclosure.
i really hope they treat you well and help you through this.

twinturbopg · 12-02-2009, 01:33 PM

wow valet! damn those fools....I hope you can catch them if thats the case...at least there is one good thing that can come out of the DME time/etc....just make sure you have ur valet ticket or something or proof of hotel stay etc get all that stuff together now while you still can.

btw I try and avoid valet's as much as possible, cuz I just dont trust anybody with my car...lol even when I was in high skl with my camry...I guess I just love my cars to much regardless its brand

bimmertt · 12-02-2009, 02:00 PM

Quote:

Originally Posted by jreich

On a side note...I think there was another case of this that happened on an M3 and the dealer printed out the data to prove the high RPMs. Good luck with your case bro, BMW is just trying to save there own ass, in the end, they dont give a fuck about the customer and try to fuck them every time. This is the first BMW I've bought, and will probably be the last one.

you act like any other manufacturer wouldn't do the same thing...

good luck OP, hopefully this will get resolved soon.

getInline · 12-02-2009, 02:46 PM

Quote:

Originally Posted by eurodriver

Ok after reading this post I realized that I picked my car up from a hotel where I valied the car. However, after I picked up the car I got on the freeway and was going easy 70MPH for about 3 miles till gas in my car cut off. Lets say the car was over revved; wouldn't the car have broken down right away?

Wow, three miles after the valet, the engine let's go! I'd focus all your attention on the hotel/valet. Have the dealer get you the exact date/time of the overev and also how much your cars clock is running slow/fast compared to official US time...all on dealer letterhead. It will come down to proving the car was in the hotels possession at the time of the over rev. Hopefully slubu can help u out! Good luck!

ianthegreat · 12-02-2009, 02:53 PM

Quote:

Originally Posted by Draven

How many tires lock up on a motorcycle on a high downshift now?

shifterboy45 · 12-02-2009, 03:09 PM

Quote:

Originally Posted by getInline

Wow, three miles after the valet, the engine let's go! I'd focus all your attention on the hotel/valet. Have the dealer get you the exact date/time of the overev and also how much your cars clock is running slow/fast compared to official US time...all on dealer letterhead. It will come down to proving the car was in the hotels possession at the time of the over rev. Hopefully slubu can help u out! Good luck!

they'll be able to tell you all the pertinent data related to the event...
time, date, duration of the exceeded rpms, road speed, temp, etc.

it would be great if it showed a sudden decrease in road speed, in relation to engine speed -- thats normally a sign of a missed shift --
(into a lower gear)

12-01-2009, 09:45 PM	#67
ragingclue One cam is enough 136 Rep 6,801 Posts Drives: VF Join Date: Oct 2008 Location: mulletville iTrader: (1)	Ho-ly Shady shit Batman.
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12-01-2009, 10:00 PM	#71
D335I Private First Class 18 Rep 156 Posts Drives: 07, 6SPD, WHITE, RED INTR Join Date: Oct 2009 Location: Mid West iTrader: (0)	I wonder how much BMW snoops this forum.
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12-01-2009, 10:35 PM	#72
ragingclue One cam is enough 136 Rep 6,801 Posts Drives: VF Join Date: Oct 2008 Location: mulletville iTrader: (1)	spooky.
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12-01-2009, 10:59 PM	#73
slubu Never Go Full Retard 188 Rep 1,851 Posts Drives: White Lightning Join Date: Oct 2005 Location: Agrestic iTrader: (2)	Presumably if the DME report has the exact RPM you hit, it may have the time/date stamp of when it was hit. If you can tie it into when you had your car with the valet, you may be able to attribute any damages to the hotel. eurodriver, I will send you a PM with my info if you need legal help. __________________ 2008 335i
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12-02-2009, 02:26 AM	#75
shawshank772 Major 123 Rep 1,158 Posts Drives: 08 135i and 16 M3 Join Date: Aug 2007 Location: Chicago iTrader: (1)	Oh now this is getting interesting!!
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12-02-2009, 03:03 AM	#76
CBR335 Private First Class 12 Rep 178 Posts Drives: 2009 E92 335 Join Date: Jul 2009 Location: San Diego, CA iTrader: (0)	The DME report absolutely will have the time and date information for any recorded events, just like the fault codes which have time, date and odometer info.
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12-02-2009, 04:36 AM	#77
hun77777 Brigadier General 199 Rep 4,646 Posts Drives: SG E92 Join Date: Nov 2007 Location: Seattle WA iTrader: (58)	did you have procede or juice box or any of that sort? __________________ SGE92TT......................... 12.331 Sec @ 117.89 Mph............................POWERED BY l BMS DCI l HELIX IC l FORGE DVs l RR OCC & CP & SCOOPS l AR 3" DPs l AE QUADs l BLISTEIN PSS10 l P3 VENT GUAGE l VISHNU PROCEDE V5 AUTOTUNE l Lots of Window Stickers
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12-02-2009, 05:05 AM	#78
cstavaru Brigadier General 328 Rep 3,262 Posts Drives: 2009 335i M Sport Sedan 6MT Join Date: Aug 2008 Location: Bucharest, Romania iTrader: (0)	I can't believe car manufacturers did not find a means to do something (like slip the clutch or something) on a bad shifting. __________________ Mods(click): Cobb + RB Turbos \| Aquamist HFS-4 Meth \| Drexler LSD \| Bilstein B12 Pro-Kit \| Custom K&N Apollo Intake \| Wagner Intercooler \| Macht Schnell Downpipes \| BMW Performance Power Kit \| BMW Performance Exhaust \| BMW Performance Short Shifter \| M3 Subframe Bushings \|
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12-02-2009, 11:05 AM	#79
Jed IN THE KNOW!!!!!!! 12 Rep 431 Posts Drives: 1994 E36 325is; 2007 E92 335i Join Date: Dec 2006 Location: MD iTrader: (1)	Wow. That sucks. There was a giant thread on bimmerforums about a guy with an E46 M3 that had a spun bearing because the dealership guy ran the hell out of the car. It was a long process until it was proven the dealership was responsible. Whenever I end up valeting my car, I always slip a little extra cash to the guy to keep it up front or close so that they don't have to drive the car anywhere. Good luck! __________________ 2007 Jet Black 335i Coupe: Saddle Brown interior \| ZSP \| ZCP \| ZPP \| iPod integration. 1994 Hellrot 325is: Sport Package \| PSS9 Coilover \| AutoThority chip \| AutoThority CF Intake \| UUC pullies \| Dinan HiFlo Throttle Body \| UUC StrutBarbarian \| UUC Evo II SSK \| BMW Motorsports X Brace \| Rogue Engineering DMS exhaust \| Kumho Ecsta V700 R Comps \|
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12-02-2009, 01:33 PM	#84
twinturbopg How you like them apples? 41 Rep 1,492 Posts Drives: 335i Join Date: Sep 2009 Location: SD & OC its where I belong iTrader: (5) Garage List 2007 BMW 335i [0.00]	wow valet! damn those fools....I hope you can catch them if thats the case...at least there is one good thing that can come out of the DME time/etc....just make sure you have ur valet ticket or something or proof of hotel stay etc get all that stuff together now while you still can. btw I try and avoid valet's as much as possible, cuz I just dont trust anybody with my car...lol even when I was in high skl with my camry...I guess I just love my cars to much regardless its brand __________________ V5 rev2.5 \| VExhaust \| V1 KW \| V701 \| H&R Sway Bars \| Ram Air Scoops \| DCI WTB: stock mirror cover for pre-lci e90
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