[bsd107]

OK, so my E90 335i is now "In Production, with an estimated completion date of 9/12" according to the automated telephone number. I don't have a VIN, as the Customer Service Reps aren't there on the weekend. On the Owner's Circle, however, it accepted my Production Number, and lists the car as "01 Schedule for Production".

Right now Owner's Circle lists the interior and exterior colors correctly, and identifies it as a 2009 335i Sedan.

However, no other options are listed at all.

NOTE: This could get interesting, as my car has 6NF Smartphone Integration on the order (yes, I've seen it listed on the Vehicle Inquiry printout, even after pricing became unblocked). According to the info provided to BMWUSA dealers, this option is not available until "October Production". Yet so far everything seems to be proceeding along just fine. Now that my car is in the queue, we'll see what happens....

[methodtim]

Originally Posted by bsd107

Right now Owner's Circle lists the interior and exterior colors correctly, and identifies it as a 2009 335i Sedan.

However, no other options are listed at all.

Man, this is stupid (not you, Owner's Circle). Just a few days ago, Owner's Circle was reporting an unknown model for my 335i sedan, but it had all the options I had selected minus Logic7. I had to call my CA to confirm that Logic7 was actually included. My CA sent me an e-mail with all of the options pasted straight in from dealerspeed.net (damn, I wish I had a login ), which allayed all my worries about the missing Logic7. Now, after reading your post, I just checked Owner's Circle again and, just like you, the listing is missing all the options. Again, like you, my car is now listed correctly with the correct paint and upholstery color.

I'm not worried or anything, though. I just called again this morning (like I said, it's a daily ritual now ), and my car is in the paint shop with an expected completion date of 9/9. It's just frustrating to see Owner's Circle working so poorly. Makes me want to wring their IT department's necks.

[3er858]

Originally Posted by methodtim

Man, this is stupid (not you, Owner's Circle). Just a few days ago, Owner's Circle was reporting an unknown model for my 335i sedan, but it had all the options I had selected minus Logic7. I had to call my CA to confirm that Logic7 was actually included. My CA sent me an e-mail with all of the options pasted straight in from dealerspeed.net (damn, I wish I had a login ), which allayed all my worries about the missing Logic7. Now, after reading your post, I just checked Owner's Circle again and, just like you, the listing is missing all the options. Again, like you, my car is now listed correctly with the correct paint and upholstery color.

I'm not worried or anything, though. I just called again this morning (like I said, it's a daily ritual now ), and my car is in the paint shop with an expected completion date of 9/9. It's just frustrating to see Owner's Circle working so poorly. Makes me want to wring their IT department's necks.

Everything you mentioned is exactly where I'm at... paint shop, 9/9 completion, calling every day, frustration with Owner's circle.... It's like we're living parallel lives...LOL! Damn these great car's and E90Post.com! It's enough to make a sane person go CRAZY

[thekewl1]

Originally Posted by methodtim

Man, this is stupid (not you, Owner's Circle). Just a few days ago, Owner's Circle was reporting an unknown model for my 335i sedan, but it had all the options I had selected minus Logic7. I had to call my CA to confirm that Logic7 was actually included. My CA sent me an e-mail with all of the options pasted straight in from dealerspeed.net (damn, I wish I had a login ), which allayed all my worries about the missing Logic7. Now, after reading your post, I just checked Owner's Circle again and, just like you, the listing is missing all the options. Again, like you, my car is now listed correctly with the correct paint and upholstery color.

I'm not worried or anything, though. I just called again this morning (like I said, it's a daily ritual now ), and my car is in the paint shop with an expected completion date of 9/9. It's just frustrating to see Owner's Circle working so poorly. Makes me want to wring their IT department's necks.

dang what gives? I just checked OC and now all the options that were listed are not there anymore, but now the correct model is displaying. Their IT guys should know better

I hope my car is still on target to be completed by 9/10.

[bsd107]

My guess is that OC is in the middle of updating their website info, changing it from 2008 to 2009 data - e.g. the options lists. Their first step was probably adding the 2009 models and remapping our orders to that info, but they haven't added the actual 2009 options lists, etc. So, you used to see the options because you were getting mapped to the 2008 options lists, etc.....

[thisguyhere]

My options in OC are listed again...

[methodtim]

Originally Posted by preciseeye

My options in OC are listed again...

They're still wrong though. I'm not seeing Logic7. Anyone else seeing Logic7 on their options list?

[WDW1Fanatic]

Originally Posted by methodtim

They're still wrong though. I'm not seeing Logic7. Anyone else seeing Logic7 on their options list?

Things may be messed up on Owners Circle depending upon model. For my E93, I am showing "Logic7 sound system with Surround Sound and Digital" and my "iPod and USB adapter" as well as "Sound Processing" which I have not a clue what that is, but guess I'll take it since the thing is built and still awaiting transport to the port.

[3er858]

Originally Posted by methodtim

They're still wrong though. I'm not seeing Logic7. Anyone else seeing Logic7 on their options list?

Everything else is listed except for Logic7 Whatever, as long as it's on my car, that's all I care about!

[thisguyhere]

Originally Posted by methodtim

They're still wrong though. I'm not seeing Logic7. Anyone else seeing Logic7 on their options list?

Yes...'Logic7 sound system with Surround Sound and Digital Sound Processing'

My CA didn't know that logic 7 was a standalone option. I contacted him few days before production actually start and it was only then that he added it on....

[methodtim]

Originally Posted by preciseeye

Yes...'Logic7 sound system with Surround Sound and Digital Sound Processing'

My CA didn't know that logic 7 was a standalone option. I contacted him few days before production actually start and it was only then that he added it on....

Are you ordering an e90?

[thisguyhere]

Originally Posted by methodtim

Are you ordering an e90?

e92. try checking again later...their website are being updated. 09 configurations are available now on the site.

[methodtim]

Originally Posted by preciseeye

e92. try checking again later...their website are being updated. 09 configurations are available now on the site.

Ok, that makes me feel better knowing that you don't have an e90 on order. Since 3er858 and I are leading parallel lives and he hasn't seen his Logic7 on OC either, I'm not going to sweat it.

[bsd107]

Originally Posted by 3er858

Everything else is listed except for Logic7 Whatever, as long as it's on my car, that's all I care about!

On my E90 335i:

- I've ordered Logic 7 (was standard on 2008, now optional)

- I've ordered 6NF Smartphone Integration (supposedly not available until 10/09 according to the Order Guide, and also not listed on the just posted 2009 E90 configurator on BMWUSA)

- 800-BMW phone number says "Your vehicle is in production, with an estimated completion date of Sept 12, 2008"

- 800-BMW phone number Customer Relations reps say car is scheduled for build in Week 37 (which is the week we are now starting)

- OC lists 2009 335i Sedan, shows proper colors. Options all listed properly, EXCEPT the Logic7 is missing, and the Smartphone Integration is missing. (Everything else is listed properly, presumably as there are no 2009 changes for those other options that I chose.)

- OC lists the status of my build as "01. Schedule for Production".

- My last printout of my Vehicle Inquiry sheet from the dealer showed both Logic7 and Smartphone Integration on it, even with pricing.


This should be interesting for me regarding 6NF Smartphone Integration. The final, final Ordering Guides which were posted over the weekend list 6NF as being "SOP 10/08" right there on the option list. Which indicates that they should not be able to build my car with this option until October. This option IS on the order, and supposedly my car IS scheduled for production right now.

What I want to happen is the car build to be delayed until 6NF Smartphone Integration can be built into it. I am worried that the car may be built without it, despite it being in the order.

My guess is that this option is truly not available until October, but the automated systems (OC and 800-BMW) are simply going by the original scheduled build week of "Week 37". 800-BMW automated menus started telling me that my car was "in production" only on Saturday, which is presumably the beginning of Week 37, and "estimated completion date" of the following Friday, which then would be the end of Week 37.
OC is only telling me "Schedule for Production".

So maybe this is all true at the same time, as as they try to schedule the car for production this week they'll end up sliding the date. Who knows if OC and 800-BMW will actually be able to keep up to date with any delays to my build. Just like at airports, I wouldn't be surprised if the automated systems kept telling me all week that the car is being built, and then at the end of the week all of a sudden it's like the car doesn't exist 'cause it hasn't been built yet....

Has anyone ever been in similar situation before with BMW? I'm paranoid that the car will be built minus my 6NF option, when I'd rather wait for it to be ready....

[3er858]

Call the 800 number, speak to a real person in customer service and ask them for your VIN number... I was told that once a VIN is generated, your car is actually in production. I would also ask them about your concern with smartphone not being available until 10/08 SOP.... good luck!

[methodtim]

Originally Posted by 3er858

Call the 800 number, speak to a real person in customer service and ask them for your VIN number... I was told that once a VIN is generated, your car is actually in production. I would also ask them about your concern with smartphone not being available until 10/08 SOP.... good luck!

The problem with calling BMWNA is that their systems are not the same system that the dealers use to check the status of orders (or so I've been told by a BMWNA phone rep). If the question is not answered by what they see on the screen or there is any type of ambiguous information, they tell you to call your CA - which is what happened to me. And round and round you go...

[bsd107]

Originally Posted by 3er858

Call the 800 number, speak to a real person in customer service and ask them for your VIN number... I was told that once a VIN is generated, your car is actually in production. I would also ask them about your concern with smartphone not being available until 10/08 SOP.... good luck!

I already tried last week - other than spitting back "Week 37!", which was all the computer screen is telling the rep, they had no other information that they could discuss with me. As soon as I started talking options they were bewildered.....

BUT, the VIN tip is probably a good one. If they give me a VIN, the car is probably being produced.

[bsd107]

My main concern is that I don't know what will happen. My dealer's attitude so far has been "we'll add the option and see what happens to the build date". The build date did not change. But, if 6NF is truly not available yet, will they hold off building the car (i.e. they'll build a car, of course, but swap with a later allocation) or will they just build it without the option? I don't know how this is handled at the factory. There didn't seem to be ANY indication on the Vehicle Inquiry sheet that 6NF was a problem, but the Ordering Guides that just came out say it is a problem until Oct....

I noticed on the BMWUSA site where you can now find info on and "Configurator" the 2009 E90, in the Media Gallery they had a picture of the new armrest with an iPhone in a snap-in module. No doubt this photo is to represent the 6NF Smartphone Integration. However, nowhere on the site, nor in the Configurator, do they mention the Smartphone Integration option. (I assume they'll add it to the website in October...)

[JBiddy]

guys quick question i just found out wha vessel am in... how can i track it???

[sdslayer]

Originally Posted by JBiddy

guys quick question i just found out wha vessel am in... how can i track it???

see the stickies at the top of this forum. Depending on your ship, you may be able to track all the way over.

[bsd107]

Got a VIN from 800-BMW, but the Customer Service Rep was confused as the computer was not showing what stage of production my car is in (e.g. body shop, paint shop, etc.) My E90 has 6NF Smartphone Integration, which may be wreaking havoc with the order.

My CA today sees the car in production, and still sees 6NF in the order config. He states this means the car IS getting built with the 6NF, and that supposedly if anything wasn't available on the order the car would not be built.

I'm still not really sure what's happening:
-is the car actually getting built with 6NF?
-did the factory decide that they could build the car and add the 6NF back later before shipping?
-is the car not actually getting built but the factory has not assigned a new build date? I can't imagine this one is true as a VIN was assigned....

[Crisp]

Originally Posted by JBiddy

guys quick question i just found out wha vessel am in... how can i track it???

How did you find out what vessel you are on?