[ZuerstBMW]

Thanks Carlos. Everyone was just wondering, since we hadnt heard from you in a bit. I still want my splitters. Ive waited 3+ months, one week isnt going to hurt. Just an update is all we needed to confirm, thanks again.

[picus]

Originally Posted by TrendixInc

Wow I am so glad that everyone is so concerned with my personal well being instead of the delayed shipment of their parts.......

First off I will apologize to everyone which have not received their products yet.

Secondly, everyone that has filed a dispute or made a claim with their credit cards will get their refund and I will have UPS reroute the delivery. If you receive the product already please have UPS send it back.

Everyone else who are still waiting will be getting their products later this week or early of next. We will also be giving all those of you who have patiently waited a $100 discount towards a later purchase with us.

Simply put there are no excuses for us but I am a one person operation with part-time help. Had issues with UPS then got into a car accident. I asked my part-time guy to help with some of the issues on the forums but he said he did not know where to start.

There are quite a few PM, emails, and voicemails which I will deal with one by one so if you haven't gotten anything yet it's not because I don't care but simply because I am swamped. I am sorry to have cause any inconvenince to anyone and understand if you want a refund.

Carlos

Just as I suspected. Glad you're ok Carlos. Live and learn I guess.

[ScheerSpeed]

cancelled my claim can i still get my springs???

[roller84]

Originally Posted by noodles

Hopefully all is well in your personal life and I do think people are always quick to judge and react but a lot of this could have been alleviated with just a few posts or some more communication....when everyone is left in the dark they assume the worse....I try to give people the benefit of the doubt and will wait for my shipment within a week or so.....thanks..

+1. I waited it out to hear from you. Hope you are ok after the accident and in good health. When you get a chance please let me know when my Euro Clears have shipped.

Paul

[noidea]

Originally Posted by TrendixInc

Everyone else who are still waiting will be getting their products later this week or early of next. We will also be giving all those of you who have patiently waited a $100 discount towards a later purchase with us.

Carlos

Everyone please witness that. Trendix has promise that we will getting our products later this week or early next week. So Carlos, please keep your word so everyone will be happy here.

[Mark Chen]

please let me know when my bumper have shipped

[blazinsicario]

why did the admin erase my message FOR... iT WAS THE TURTH towards trendixx.. come on ppl lets be real... i called them up today and a girl picked up the phone she was like theres no such thing as trendixx I CALLED BACK LIKE 10 TIMES AND NO ANSWER... IV BEEN CALLING ALL DAY EVERY DAY... EVEN LAST WEEK.... SENT A COUPLE OF EMAILS.. NO ANSWER... PM NUTTIN NADA... i just wanna to talk to steven or carlos or who ever is in chrage with the company.. all i want is my money or my springs BACK.. i dont care about anything else.. well sorry if u got into an accident but not my problem WE ARE HERE FOR CARS NOT TO MEET PPL.. THIS ISNT MYSPACE OR HI5... THIS IS A BMW SITE... business is business man.. lets take this fo real.. not a joke...
THANK U

[noidea]

Originally Posted by blazinsicario

why did the admin erase my message FOR... iT WAS THE TURTH towards trendixx.. come on ppl lets be real... i called them up today and a girl picked up the phone she was like theres no such thing as trendixx I CALLED BACK LIKE 10 TIMES AND NO ANSWER... IV BEEN CALLING ALL DAY EVERY DAY... EVEN LAST WEEK.... SENT A COUPLE OF EMAILS.. NO ANSWER... PM NUTTIN NADA... i just wanna to talk to steven or carlos or who ever is in chrage with the company.. all i want is my money or my springs BACK.. i dont care about anything else.. well sorry if u got into an accident but not my problem WE ARE HERE FOR CARS NOT TO MEET PPL.. THIS ISNT MYSPACE OR HI5... THIS IS A BMW SITE... business is business man.. lets take this fo real.. not a joke...
THANK U

U are right. The things with Trendix is that lack of communication. I PM him alot of times and no reply from him either. He log-in to this forum is just not often enough.........

[sflgator]

Well,

In the mean time, since he explained himself yesterday, I've since posted up a couple posts directed at Carlos, sent him a PM, and left a voicemail message the other day, and still, I get no response?????? I would still really like to know if/when he's planning on shipping my painted rear lip spoiler, since it was supposed to be done from the paint shop a week ago!

[panzer948]

Since Monday I've been PM'ing and calling and asking him to ship it as is without painting. I'm begining to think the whole paint thing is just part of the delay. I'd rather have the spoiler at this point and get it painted myself. But guess what, no response on that request either. If I really did order one that was in stock (said he had two left when I ordered), then jump all over this and ship it to me. He will make more profit to boot. But since he is not contacting me concerning this, I have real doubts about him fulfilling our orders.

[Micks-e92]

Ok so I am another one who is being fooled around by Carlos. I ordered a set of e92 matte black grills on the 30 January. He told me he would ship it on the 6 February. Since that day I sent him 3 emails asking for the tracking number but got no response back. Suddenly on the 20 February he mails me saying that the grills have been returned because of an unknown address. He told me he had apparently mixed the street and house numbers around and that he would send them again. I have since then asked 4 times for a tracking number (3 by mail and one PM) but again he has not answered back. I dont know what to think now, I do not know if he has really sent my grills or if he is making everything up. If I do not have a response in a few days I will be forced to open a claim through paypal

[ZuerstBMW]

Originally Posted by Micks-e92

Ok so I am another one who is being fooled around by Carlos. I ordered a set of e92 matte black grills on the 30 January. He told me he would ship it on the 6 February. Since that day I sent him 3 emails asking for the tracking number but got no response back. Suddenly on the 20 February he mails me saying that the grills have been returned because of an unknown address. He told me he had apparently mixed the street and house numbers around and that he would send them again. I have since then asked 4 times for a tracking number (3 by mail and one PM) but again he has not answered back. I dont know what to think now, I do not know if he has really sent my grills or if he is making everything up. If I do not have a response in a few days I will be forced to open a claim through paypal

If its been more than 20 days your claim will be automatically cancelled, so you need to call them directly and talk to them. They usually just give you a courtesy credit. If they get too many complaints paypal will flag their account.

[Micks-e92]

Originally Posted by ZuerstBMW

If its been more than 20 days your claim will be automatically cancelled, so you need to call them directly and talk to them. They usually just give you a courtesy credit. If they get too many complaints paypal will flag their account.

No, you can first open a dispute (during the 45 days after the transaction). You then have more 20 days to open a claim.

[ZuerstBMW]

Originally Posted by Micks-e92

No, you can first open a dispute (during the 45 days after the transaction). You then have more 20 days to open a claim.

Oops. sorry, your right. I will be in Madrid in May, I cant wait. I usually go once a year.

[s4iscool]

im def not ordering anything until I start seeing some happy customers. Its too easy for "companies" which are really 1 or 2 people, take huge GB deposits, and not follow through. Its been happening since we've been meeting in internet forums.

all my pms with Carlos have been good, so ill hold out and see how they deliver to you all

[LOLrance]

hmm...now im scared. I really wanted to order some JKtech wheels + their e92 spoiler before my car came in. But i think ill wait too and see what happens with all your orders before i pull the trigger.

[ZuerstBMW]

Originally Posted by l4wr3nc3

hmm...now im scared. I really wanted to order some JKtech wheels + their e92 spoiler before my car came in. But i think ill wait too and see what happens with all your orders before i pull the trigger.

NEGATIVE

[ScheerSpeed]

we got fu*ked over big time

[KL2DC]

Somebody should start a list of those affected by this, with product ordered details and amount involved...

[sflgator]

Originally Posted by KL2DC

Somebody should start a list of those affected by this, with product ordered details and amount involved...

E92 335i Coupe Painted Rear Lip Spoiler -- $325.00 paid up front (on 2/16/07; the day I ordered) via AMEX; contacted AMEX a few days ago to dispute this charge "for a product I never received" and to conduct a full investigation; however, I told AMEX that I haven't canceled my order yet as I would give Trendix "a little more time" to send me the product I ordered and paid for (which I also told Carlos in my PM as well, but I haven't heard back).

I tried sending Carlos an e-mail, but his e-mail isn't working...no such name. So, I PM'd Carlos AGAIN this evening with no reply naturally so far. :mad: If I do not get some sort of communication from Carlos by the end of the week, I think I will finally give up and call AMEX again to say I would like to cancel my order and that I feel Trendix should not be allowed to accept credit card orders.

[s4iscool]

you better dispute it now while you can. Time works against you, and that is so much more true if you use paypal.

[Mark Chen]

ordered M-tech kit on 2/15/07
got email that said my paypal transaction is cleared on 2/21/07
the last PM I got from carlos was on 2/28/07
"I will check with them this evening and get back to you. But, I am sure it's either shipped or being prepped for shipping."
that 's what I got.
after that, no any update so far
Now I don't even know if the kit actually has already made or painted??