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BMW 3-Series (E90 E92) Forum
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I got banned from BMW Authohaus Thornhill for trying to book an appointment.
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06-23-2012, 10:46 PM | #89 | |
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And you have 10 days to cancel out on any contract btw. If i understand your story right, after you saw your snowed out car, you still could squash that new purchase. But wow....what lowlife wankers! |
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06-24-2012, 03:57 PM | #90 |
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It was five years ago. It has been the worst buying experience of my life. But when I tell you it was lesson learnt, I mean it to the nth degree.
I am looking to buy the new coming m3. And when it does I can't wait to buy it from BMW Toronto. They have literally taken care of me since day one and my car was not even purchased from there.
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06-27-2012, 11:13 AM | #91 |
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Autohaus is a special place.
When I was looking for my car, I had a list of specs I wanted, and it wasn't available anywhere. Nowhere. Except Autohaus. Except I'm not from the GTA... so I had my dealer call them to arrange a transfer. No go - Autohaus said the vehicle was "sold". We kept looking, but found nothing else. I didn't want to custom-build because I wanted one NOW. I called Autohaus.... and hey! It was available! So I went to my dealer again, thinking the sale fell through or something. Dealer called, nope, still sold. I called Autohaus again.... nope, available! So I called Waterloo and spoke with their manager - a lady who seemed very highly placed. Told her the story. She told me it's not quite illegal, but certainly against better practices. I called Autohaus again and called them out on it. They said sure, it's available if *I* come buy it, but not to a dealer, because they won't sell at cost - they know it's sellable, and they won't forgo the margin on it. I was pretty surprised. In the end, I ended up going there to buy it (nice little drive back, heh). I got a very good deal on it plus all the incentives in place at the time, so I really had nothing to complain about, but I was really not impressed.
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06-27-2012, 05:04 PM | #92 |
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I want to make a formal compliant to BMW Canada, and BMW AG in Munich, if I create a thread/website, and get people VIN numbers and the bad experience we've gotten from there would you guys be interested? I either want to see the place closed down, or complete change of management.
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06-27-2012, 11:21 PM | #93 |
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Even FB this I'm sure it will get a lot of attention ASAP.
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06-28-2012, 03:19 AM | #94 |
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Autohaus 2012. Start the movement. I live in Vancouver but I want to fly out to the store and visit, get treated like sewage and fight back just so I can say I made a change.
It's time we put this monster to an end. All seriousness, I think FB, petition and some letters would surely get the ball rolling. Start with the FB page, build up the reviews/petition and then send letters to BMW. If that doesn't do it, nothing will. |
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06-28-2012, 09:09 AM | #95 | |
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06-28-2012, 10:43 AM | #96 | |
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06-28-2012, 06:24 PM | #97 |
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Update to my shopping status for a new bimmer ...
For those who have followed my postings in this particular thread, I am happy to say I have struck a deal with Town & Country BMW today. The entire process took about 1/2 hour as I submit my asking discount off and the sales manager came back with another number and I proposed the difference be split 50/50. Just like that and I am taking delivery in mid to late September. I plan to drive over to Autohaus in the Fall and showed Alex S. that his so-called tactics of telling other dealerships never deal with me did not work, it was actually laughed/amused by other dealers, for one, TC sales advisor chatted with me about the Autohaus incident and he said he has never seen this kind of behaviour anywhere before. |
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06-28-2012, 08:39 PM | #98 | |
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06-28-2012, 10:36 PM | #99 | |
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what did you end up getting?
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06-29-2012, 01:28 AM | #100 |
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Does the sales manager at autohaus think that he is running a local bmw cartel? Tell him it's not opec. His tactics make zero economic sense for anyone. He takes the "sales" out of "sales manager".
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06-29-2012, 07:02 AM | #101 |
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Moving to a M5. Got 3.25% discount off. However, BMW Toronto willing to do 4% (dealt with Angelo Montoni, Sr. sales mgr) but I need to turn the car in almost right away, thus leaving me with no car for almost 2+ months. After factoring in the two proposals, the TC makes better choice for me.
Overall, it was about 2 months process (on/off) from start to finish. I have shopped like this for my past few cars and will continue to shop this way for my future cars as well. Some may say it's time consuming and lots of wasted effort, but in the end, I feel I have received the best possible deal out there. Just my 2 cents. Last edited by bobblehead; 06-29-2012 at 07:29 AM.. |
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07-02-2012, 09:19 PM | #102 | |
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![]() i would do the same .. for the time and money we spend our on cars i think it's best to do the research and be completely satisfied with the buying experience congrats again!
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07-12-2012, 10:27 AM | #103 |
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Serpa BMW Opinions
The opinions of individuals on this forum are their own and are not authorized to represent Serpa BMW and Serpa Motorrad at any time. Only Serpa BMW itself may express its official positions on any subject. It is the express policy of the Serpa Automotive Group to support fellow dealers, as we would expect them to support us. We regret that a certain individual may have wished to represent us although not authorized to do so. This person is no longer an employee of Serpa BMW. Richard R., PR and Social Media Serpa BMW and Serpa Motorrad.
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07-12-2012, 10:29 AM | #104 | |
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07-12-2012, 10:34 AM | #105 | |
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07-12-2012, 10:35 AM | #106 |
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Is that the one where he said "I'm available if you're not too far, come by?"
Or was the post deleted?
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07-12-2012, 10:40 AM | #108 |
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Oh. I'm confused as to the post above, then. Did their rep post something he wasn't supposed to? I feel like I saw nothing in the thread..... kind of out of the blue.
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07-12-2012, 11:34 AM | #109 | |
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07-12-2012, 11:37 AM | #110 |
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He was the guy bad mouthing other dealers. I told him that people don't like that coming from a dealership. Poor guy got the message....from his boss. Ouch.
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autohaus, bmw autohaus, bmw autohaus thornhill, thornhill, vaughan |
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