Been In For First Service And Bmw May Have Fucked 335d

NFS · 09-12-2007, 09:25 AM

Carlos ... few comments for you:

Quote:

Originally Posted by dxb335d

Dear Mr Jolly, Reference **O7DXB service

I bought a £41,500 BMW 335d because I was convinced it was the best manufactured diesel performance coupe on the market supported by the most professional dealer network in the market place.

You should be truthful - you didn't buy the car - it's your dads.

Quote:

Originally Posted by dxb335d

Why do I pay £401.60 for a BMW service? Assurance, warranty, peace of mind and to ensure the longevity of the life of the motor! The same reasons that I use BP Ultimate Diesel fuel!

You didn't pay £400 for a service. You paid £170 for a service and then some more money for other work.

Quote:

Originally Posted by dxb335d

Well what a disappointment it was to find when arriving home at ******* that the oil level was at the minimum.

You went to great lengths to convince us that it was BELOW the minimum.

Quote:

Originally Posted by dxb335d

How many litres does it take to reach the minimum? Five litres? Why did you charge me for seven and a half? Did the mechanic think he was servicing a 4 cylinder engine with a smaller sump capacity? Is your oil dispenser faulty? Of course these are not the issues.

Correct these are not the issues and this section will cause them to take you less seriously

Quote:

Originally Posted by dxb335d

The issue is that you allowed the car out of the workshop without checking its level. This clearly demonstrates your lack of the appropriate standards. How can I trust that you are completing the rest of the service correctly?

This is the point, but the underlined part again will not help you.

Quote:

Originally Posted by dxb335d

When I have had a 15 year relationship with my local garage who would carry out the service for £140.00 .

Did they start servicing your car when you were at school? This is irrelevant.

Quote:

Originally Posted by dxb335d

Why should I use the BMW franchised dealer network for the servicing? Because I want the warranty, assurance and peace of mind that the job has been done to the BMW manufacturers recommended standard. Well you have failed.!!

You are repeating yourself

Quote:

Originally Posted by dxb335d

I have travelled 16 miles from your workshop to my home up and down hills where potentially the engine and turbos could be starved of oil.

It was 15 miles when you posted before and this is all irrelevant. The engine and turbos were not starved of oil.

Quote:

Originally Posted by dxb335d

Furthermore the mileage recorded on the speedometer at the point of collection was 6 miles more than that recorded in the service book. Where was it taken and was this after the service and if so it further compounds my concerns about the low level of oil.

Complain about one thing at a time.

Quote:

Originally Posted by dxb335d

I wish to have a copy of the engineers report from the service and from the call out made to my home that you reluctantly agreed to after initially suggesting I drive the car back to your workshop when it is short of oil. Another shock for me! This was following your first suggestion for me to buy a litre of oil,top it up myself and send you the bill.Does this mean I can do my own oil service ? What if there was an oil leak! Doh!The engine was topped up by your engineer using 1.75 litres of oil! I am lost for words and ask for your advice on what action I should now take regarding the potential long term damage that may have been inflicted on my car.

Exclamation marks and colloquialisms in formal letters are always a bad plan. Avoid them.

M3-FAST · 09-12-2007, 09:26 AM

Quote:

Originally Posted by dxb335d

thanks viv, my balls feel so much lighter now

so they are not the only " incompetant 'tossers' " around here then

NFS · 09-12-2007, 09:26 AM

Quote:

Originally Posted by dxb335d

all i am wanting is the engine/turbo's garunteed much longer, ie 100k

You have absolutely no hope of achieving this.

silverbmwz3 · 09-12-2007, 09:26 AM

So you'll keep that car until 100k miles?! I reckon daddy will have replaced it by then surely?

NFS · 09-12-2007, 09:28 AM

Quote:

Originally Posted by silverbmwz3

So you'll keep that car until 100k miles?! I reckon daddy will have replaced it by then surely?

Now that the engine and turbos are 'fooked' he'll probably give it to Carlos.

silverbmwz3 · 09-12-2007, 09:28 AM

Quote:

Originally Posted by needforspeed

You have absolutely no hope of achieving this.

Don't say that, he'll drive round the block until the mileometer reads 100k.
Oh! You mean getting the warranty.
I thought maybe you'd read Carlos' tea leaves or something.

silverbmwz3 · 09-12-2007, 09:28 AM

Quote:

Originally Posted by needforspeed

Now that the engine and turbos are 'fooked' he'll probably give it to Carlos.

It's so foooked he'll be foooking lucky to get to 21k.

Z4 Beemer · 09-12-2007, 09:40 AM

Quote:

Originally Posted by needforspeed

You have absolutely no hope of achieving this.

I would agree - I think the outcome you are looking for will simply not happen. Can I ask, was this car a birthday present or something? Will you keep it 2 or 3 years then sell it, (or your dad will sell it) and get you something else? What is the long term plan for the car?

NFS · 09-12-2007, 09:40 AM

Quote:

Originally Posted by silverbmwz3

It's so foooked he'll be foooking lucky to get to 21k.

Frankly, the car is worthless now.

If it ran for even one minute at that low oil level ... I just dread to think of the damage caused to the engine and (bi) turbos.

I haven't been able to sleep since I heard the terrible news.

silverbmwz3 · 09-12-2007, 09:44 AM

I think I know what has caused the damage to the engine and bi-turbos now.... isn't this carlos?

NOTE: NOT SAFE FOR WORK/KIDS!!!!!!!

http://www.detailingworld.co.uk/foru...ad.php?t=43190

Z4 Beemer · 09-12-2007, 09:46 AM

Quote:

Originally Posted by silverbmwz3

I think I know what has caused the damage to the engine and bi-turbos now.... isn't this carlos?

NOTE: NOT SAFE FOR WORK/KIDS!!!!!!!

http://www.detailingworld.co.uk/foru...ad.php?t=43190

Yes, definitely not suitable for work!!!

330cdsport · 09-12-2007, 09:51 AM

When he said he shagged a princess last nite, I didnt know he meant an Austin Princess

NFS · 09-12-2007, 09:57 AM

Quote:

Originally Posted by silverbmwz3

I think I know what has caused the damage to the engine and bi-turbos now.... isn't this carlos?

NOTE: NOT SAFE FOR WORK/KIDS!!!!!!!

http://www.detailingworld.co.uk/foru...ad.php?t=43190

Do not click on the link ....

Seriously don't.

If you do then you will wish you hadn't for ever more.

SoYank · 09-12-2007, 02:01 PM

Quote:

Originally Posted by needforspeed

Do not click on the link ....

Seriously don't.

If you do then you will wish you hadn't for ever more.

NOW you tell me!

Actually, I'm almost sorry I clicked on this whole thread.

SoYank · 09-12-2007, 02:02 PM

Quote:

Originally Posted by dxb335d

all i am wanting is the engine/turbo's garunteed much longer, ie 100k

You want WHAT?

steph.uk · 09-12-2007, 02:42 PM

125 post.......

How many more to come though!

mjh93sa · 09-12-2007, 02:52 PM

Quote:

Originally Posted by silverbmwz3

I think I know what has caused the damage to the engine and bi-turbos now.... isn't this carlos?

NOTE: NOT SAFE FOR WORK/KIDS!!!!!!!

http://www.detailingworld.co.uk/foru...ad.php?t=43190

Self-portrait silver?

roofer · 09-12-2007, 03:54 PM

Shouldn't you get your dad to sign the letter?

Serjames · 09-12-2007, 04:23 PM

ah damn you viv, I'm in love....

yeah and NOT the range rover before any wisecracks...

sheesh...

vivekk · 09-12-2007, 05:16 PM

Quote:

Originally Posted by Serjames

ah damn you viv, I'm in love....

yeah and NOT the range rover before any wisecracks...

sheesh...

Sorry to be the bearer of such visual delectation, SJ!

Viv

dxb335d · 09-12-2007, 07:59 PM

why should my dad sign it???

i took it for service and paid for the fooker

NFS · 09-12-2007, 08:27 PM

Quote:

Originally Posted by dxb335d

why should my dad sign it???

i took it for service and paid for the fooker

Doesn't he have 'parental responsibility'?

09-12-2007, 09:26 AM	#114
silverbmwz3 Colonel 55 Rep 2,022 Posts Drives: X5 g05 Join Date: Mar 2007 Location: Buckinghamshire, UK iTrader: (0) Garage List 2003 325 ci SE conv ... [0.00]	So you'll keep that car until 100k miles?! I reckon daddy will have replaced it by then surely? __________________ Current: E90 335d (May 2007) \| Black/Black \| Prof Hifi \| Prof Nav \| 6FL \| Fully Electric Seats \| Xenons \| Folding Mirrors \| PDC Previous: 325ci Conv. Black/Black with lots of ACS Previous: z3 3.0 Silver with Black&Red Leather
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09-12-2007, 09:44 AM	#120
silverbmwz3 Colonel 55 Rep 2,022 Posts Drives: X5 g05 Join Date: Mar 2007 Location: Buckinghamshire, UK iTrader: (0) Garage List 2003 325 ci SE conv ... [0.00]	I think I know what has caused the damage to the engine and bi-turbos now.... isn't this carlos? NOTE: NOT SAFE FOR WORK/KIDS!!!!!!! http://www.detailingworld.co.uk/foru...ad.php?t=43190 __________________ Current: E90 335d (May 2007) \| Black/Black \| Prof Hifi \| Prof Nav \| 6FL \| Fully Electric Seats \| Xenons \| Folding Mirrors \| PDC Previous: 325ci Conv. Black/Black with lots of ACS Previous: z3 3.0 Silver with Black&Red Leather
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09-12-2007, 09:51 AM	#122
330cdsport Right Responsible 74 Rep 1,647 Posts Drives: AW F21 M135i Join Date: Mar 2007 Location: N. Ireland iTrader: (0) Garage List 2011 535d M Sport [0.00] 2007 E91 320 M Sport [0.00] 2007 E92 335d M Sport [0.00]	When he said he shagged a princess last nite, I didnt know he meant an Austin Princess __________________ Last: 330cd Sport - Silver Grey, 335d M Sport Coupe, F10 535d M Sport. Current: AW F21 M135i, Coral Red, Pro Nav, Vis, HK, & Clunky Adaptive Suspension Current: F15 X5 XDrive 40d M Sport - Space Grey, lots of toys.
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09-12-2007, 02:42 PM	#126
steph.uk 325D E92 3 Rep 164 Posts Drives: 325D Coupe M Sport Join Date: Aug 2007 Location: SCOTLAND iTrader: (0)	125 post....... How many more to come though!
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09-12-2007, 03:54 PM	#128
roofer Lieutenant 23 Rep 584 Posts Drives: 335D M Saloon Join Date: Apr 2007 Location: Essex iTrader: (0)	Shouldn't you get your dad to sign the letter?
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09-12-2007, 04:23 PM	#129
Serjames Colonel 134 Rep 2,426 Posts Drives: E93 335i M-sport Join Date: May 2007 Location: Surrey - UK iTrader: (0) Garage List 2007 E93 335i M Spo ... [0.00] 2003 Nissan Primera S [0.00]	ah damn you viv, I'm in love.... yeah and NOT the range rover before any wisecracks... sheesh... __________________
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09-12-2007, 07:59 PM	#131
dxb335d The Tarmac Terrorist 1041 Rep 29,344 Posts Drives: 997.2 GT3 Join Date: Mar 2007 Location: ''Fandango Towers'' iTrader: (3) Garage List 2010 Porsche 997.2 GT3 [9.50] 2003 BMW E46 M3 [6.00] 2007 BMW E92 335D [5.50]	why should my dad sign it??? i took it for service and paid for the fooker __________________ 997.2 GT3
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