[Ezio]

Just wanted to report that the backup camera failed today when reversing. I guess there really is a problem.

[dvkg42]

Raised hell with my SA and he lowered my rate at least back down to 3.49% and locked it in until I get the car so I guess that’s something… rain here totally matches the mood lol.

[Fernando_380]

Originally Posted by Ezio

Just wanted to report that the backup camera failed today when reversing. I guess there really is a problem.

Did it come back eventually or has it completely failed?

[bobkat09]

Originally Posted by dvkg42

Raised hell with my SA and he lowered my rate at least back down to 3.49% and locked it in until I get the car so I guess that’s something… rain here totally matches the mood lol.

I think all of our patience is wearing thin

[RC84]

Originally Posted by dvkg42

Raised hell with my SA and he lowered my rate at least back down to 3.49% and locked it in until I get the car so I guess that’s something… rain here totally matches the mood lol.

Interesting. My dealership is stating that a rate lock is not possible for such an extended period of time. Can you provide me with any ammo to counter their claim?

Thanks

[dvkg42]

Originally Posted by RC84

Interesting. My dealership is stating that a rate lock is not possible for such an extended period of time. Can you provide me with any ammo to counter their claim?

Thanks

I was just relatively loud and bitchy on the phone when he told me the news we got delayed again so I gave him a laundry list of things I wanted like locked in apr, discount on winter tires, or a loyalty rebate. He also told me none of those were possible so I tore into him for a bit and he got back to me today with the rate lock at least.

Pretty out of character for me to be honest but he has the audacity to imply the delay was my fault since I was waiting until Friday to pick the car up, like I could have foreseen this situation…

My guess is your situation may be different depending on how this is affecting your dealerships sales. If they aren’t getting much pushback they may not care to keep you happy if they have others lined up.

[Ezio]

Originally Posted by dvkg42

I was just relatively loud and bitchy on the phone when he told me the news we got delayed again so I gave him a laundry list of things I wanted like locked in apr, discount on winter tires, or a loyalty rebate. He also told me none of those were possible so I tore into him for a bit and he got back to me today with the rate lock at least.

Pretty out of character for me to be honest but he has the audacity to imply the delay was my fault since I was waiting until Friday to pick the car up, like I could have foreseen this situation…

My guess is your situation may be different depending on how this is affecting your dealerships sales. If they aren’t getting much pushback they may not care to keep you happy if they have others lined up.

gotta remember though, this is a manufacturer mess up not dealership. Really no point in getting mad at them. Although hopefully they can help in someway.

[Ezio]

Originally Posted by Fernando_380

Did it come back eventually or has it completely failed?

Yes it came back. So far it has only happen once snice we picked up the car over a week ago.

[dvkg42]

Originally Posted by Ezio

gotta remember though, this is a manufacturer mess up not dealership. Really no point in getting mad at them. Although hopefully they can help in someway.

Yeah I’m not too proud, what really set me off was when he implied it was my fault for delaying the pickup by a few days and wasn’t helpful or sympathetic at all. It’s a shame it had to come to that but in the end I actually stopped getting screwed over so it is what it is I guess…

[Ezio]

Originally Posted by dvkg42

Yeah I’m not too proud, what really set me off was when he implied it was my fault for delaying the pickup by a few days and wasn’t helpful or sympathetic at all. It’s a shame it had to come to that but in the end I actually stopped getting screwed over so it is what it is I guess…

It really is a awful situation to be in. Its understandable to be mad and point your anger at them.

What sucks also is that in normal times you could threaten to not buy the car and they might try to work something out. But we all know they could easily sell your car to someone else right now.

[jakek66]

Originally Posted by dvkg42

Raised hell with my SA and he lowered my rate at least back down to 3.49% and locked it in until I get the car so I guess that’s something… rain here totally matches the mood lol.

Did the same today. Didn't cause hell but did go with concern. They said it isn't going to be an issue and they'll deal with the rate promise.

ZERO unspoken for 2 Series coupes within 200+ miles by me. Don't have a lot of pull but are looking at Audis and decided to stick with the ordered car.

[dvkg42]

Originally Posted by jakek66

Did the same today. Didn't cause hell but did go with concern. They said it isn't going to be an issue and they'll deal with the rate promise.

ZERO unspoken for 2 Series coupes within 200+ miles by me. Don't have a lot of pull but are looking at Audis and decided to stick with the ordered car.

Nice! Hope they come through for you. I was considering S3/RS3 from Audi as well but nothing available at all for awhile.

[Ezio]

Originally Posted by dvkg42

Nice! Hope they come through for you. I was considering S3/RS3 from Audi as well but nothing available at all for awhile.

I had a few Audis and my salesguy told me its a year wait for a RS3. I am actually still on the list haha.

[Zaxer]

For those of us who didn't take delivery of their car, double check your warranty effective date when you do. I was getting emails from BMW to set up my car in the app, almost as if I had taken delivery as planned. So I just logged onto "My Garage" and it's showing my warranty effective date of when I was supposed to take delivery.

Assuming BMW will correct it all when the date is input for my sales contract - but I certainly will be paying attention

[KJ10]

Originally Posted by Zaxer

Attachment 2998559


For those of us who didn't take delivery of their car, double check your warranty effective date when you do. I was getting emails from BMW to set up my car in the app, almost as if I had taken delivery as planned. So I just logged onto "My Garage" and it's showing my warranty effective date of when I was supposed to take delivery.

Assuming BMW will correct it all when the date is input for my sales contract - but I certainly will be paying attention

This is a good note. Something that had not crossed my mind yet, but I will definitely ask them to change the date to when I am actually allowed to take delivery of the car.

[dvkg42]

I heard on another forum that a fix should be rolled out by 10/20. Haven’t heard any confirmation yet from my sales associate but will update if I receive any more news or can find anything official.

[PP3121]

Originally Posted by Zaxer

Attachment 2998559


For those of us who didn't take delivery of their car, double check your warranty effective date when you do. I was getting emails from BMW to set up my car in the app, almost as if I had taken delivery as planned. So I just logged onto "My Garage" and it's showing my warranty effective date of when I was supposed to take delivery.

Assuming BMW will correct it all when the date is input for my sales contract - but I certainly will be paying attention

Thank you for checking on this and updating us. This was weighing on my mind and was the next topic of conversation to have with my CA/the finance dept. Also, I am paying insurance for a car that I do not have, yet.

I am also wondering if the vehicle has been registered already. If so, will I also be paying excise tax from that date?

Many items to be aware of and stay on top of.

[KJ10]

Originally Posted by PP3121

Thank you for checking on this and updating us. This was weighing on my mind and was the next topic of conversation to have with my CA/the finance dept. Also, I am paying insurance for a car that I do not have, yet.

I am also wondering if the vehicle has been registered already. If so, will I also be paying excise tax from that date?

Many items to be aware of and stay on top of.

It is a wild scenario for most of us. Its still hard for me to wrap my head around somewhat as I was a cash buyer on September 19th. I obviously knew PCD would delay me getting the car some but now with the stop sale who knows. The title for my car already came in the mail, I have plates, registration, and insurance all set on the car and I still am not allowed to take it home. I feel violated! lol

[Zaxer]

Had a nice conversation with my CA this morning - he's doing his best to get answers. Here's my updates:

1. My quoted finance rate of 3.9% will be honored.
2. The "in-service" date warranty and service schedule will reflect the date of the sales contract - he thinks "my garage" will update once that is done but hasn't confirmed with BMW.
3. BMW NA will be reimbursing me for my lost travel costs related to the PCD (not the dealer) and he is working with them to get that done.
4. Dealer doesn't want to offer me a significant discount on the winter tire set, however is working via BMW NA to see if something is possible (seems fair - I'm sure the dealer would prefer to deliver the car as that's how they get paid).
5. Anticipated software fix is complete by late October/early November (I think they are being conservative as to not "over-promise")
6. BMW will do everything they can to schedule a quick PCD. I told them I would like it within two weeks once we have the fix done, which gives me a little time to rearrange my schedule and make travel arrangements.

While I would rather have the car (particularly since I sold my DD), the dealer and BMW have said all the right things...so far.

[bubblewrap]

This is new? Wh does it mean " add a note to owners handbook"?

[eddj]

Originally Posted by dvkg42

I heard on another forum that a fix should be rolled out by 10/20. Haven’t heard any confirmation yet from my sales associate but will update if I receive any more news or can find anything official.

So it seems more and more pieces of info from other forums point to the same 10/20 fix date: "Just spoke with a neighbor. He received an email from the Dealer saying that a fix would be in by the 20th."

But it may be actually sooner than that ?

[Biggie335]

Originally Posted by eddj

So it seems more and more pieces of info from other forums point to the same 10/20 fix date: "Just spoke with a neighbor. He received an email from the Dealer saying that a fix would be in by the 20th."

But it may be actually sooner than that ?

I really HOPE this is true. But I got a abrupt "No date yet" text from my SA this morning.

Guess it depends on whether the SA cares enough to even check first!