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      03-08-2024, 09:01 PM   #1
jhstjh
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So uhm...shipping blocks

Ever since I took delivery of the car I feel the ride is a tad bit harsh. I've seen posts about dealers forgetting to remove shipping blocks during PDI and had some suspicions but went like "nah it's probably just how M cars ride" and never checked it.

Today I had my car at a shop installing camber plates and M HAS kit, and they found out, out of 4 corners, the FL suspension still had shipping blocks in it. So the dealer did all but forgot to remove ONE set of shipping blocks

Anyway, attached picture of them. It's atrocious that things like this keep happening.
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      03-08-2024, 09:39 PM   #2
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Originally Posted by jhstjh View Post
Ever since I took delivery of the car I feel the ride is a tad bit harsh. I've seen posts about dealers forgetting to remove shipping blocks during PDI and had some suspicions but went like "nah it's probably just how M cars ride" and never checked it.

Today I had my car at a shop installing camber plates and M HAS kit, and they found out, out of 4 corners, the FL suspension still had shipping blocks in it. So the dealer did all but forgot to remove ONE set of shipping blocks

Anyway, attached picture of them. It's atrocious that things like this keep happening.
Exactly what happened to me my friend. FL driver side not taken out. I was wondering why the hell it was raised so high lol.
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      03-09-2024, 08:49 AM   #3
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Same thing on my G87. Couldn't understand why ride in comfort was so damn harsh. Jolting even. Questioning my purchase.
Sure enough, both rear struts had 2 blue shipping blocks still in place at delivery. My nephew, master tech for BMW, said it happens all the time. He has found countless blocks on all models during suspension repairs. Owners never knew.
Brought up my displeasure with sales manager at dealer...you know how that went.
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      03-09-2024, 10:16 AM   #4
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I’m going to ask the dealer to put the blocks inside the car so we can all confirm they’re out. Does anyone know how many blocks per car?
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      03-09-2024, 10:34 AM   #5
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I’m going to ask the dealer to put the blocks inside the car so we can all confirm they’re out. Does anyone know how many blocks per car?
Big brain stuff. Love it.
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      03-09-2024, 10:48 AM   #6
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Any examples of folks who had the HAS kit port-installed and still had shipping blocks on their car?
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      03-09-2024, 02:45 PM   #7
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Big brain stuff. Love it.
Call me Brett at c&c s
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      03-09-2024, 06:53 PM   #8
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Yep, happened to me too. I was wondering why the ride was so stiff and high in back! Closer look and saw the blue/white blocks.. ugh. Dealer took care of it quick once I told them. Strange why these details are missed.
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      03-09-2024, 07:11 PM   #9
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Any examples of folks who had the HAS kit port-installed and still had shipping blocks on their car?
I would also want to know this. I’m having MP HAS installed at the port before delivery.
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      03-09-2024, 08:35 PM   #10
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I would also want to know this. I’m having MP HAS installed at the port before delivery.
They still go back on after HAS install so it's still possible.
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      03-10-2024, 07:30 PM   #11
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Quote:
Originally Posted by ourlee View Post
I’m going to ask the dealer to put the blocks inside the car so we can all confirm they’re out. Does anyone know how many blocks per car?
2 blue ones on each rear. I know that for certain.
1 or two on the front struts.
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      03-10-2024, 07:47 PM   #12
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It’s clearly pretty common. My local store had a red one which I have driven that reportedly was driven multiple times…people who drove it experienced wheelhop, and it was driven at reasonable speed, and the car still had the blocks in place

BMW needs to put out a memorandum to all their dealerships to get their shit together and quit overlooking things like this which really makes a bad impression to the overall brand experience

And also for clear liability reasons
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      03-11-2024, 12:26 AM   #13
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Quote:
Originally Posted by ///M TOWN View Post
It’s clearly pretty common. My local store had a red one which I have driven that reportedly was driven multiple times…people who drove it experienced wheelhop, and it was driven at reasonable speed, and the car still had the blocks in place

BMW needs to put out a memorandum to all their dealerships to get their shit together and quit overlooking things like this which really makes a bad impression to the overall brand experience
That's correct. If the dealership consistently fails to get some of these simple basics right, it's hard to continue to want to buy their products in the long term. It's pathetic that the people doing these PDI inspections can't seem to remove all 4 shipping blocks to save their life. 3 out of 4 blocks removed on countless cars is a clear grade F performance in my book & obvious fail. It's a blatant sign that someone doesn't care about doing their job correctly. Doing the very least at every turn. Time & time again, failing these preliminary basics shows a lack of integrity from the team. Sorry you guys had to experience this.
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      03-11-2024, 12:35 AM   #14
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Quote:
Originally Posted by Kevin_The_Clean1 View Post
That's correct. If the dealership consistently fails to get some of these simple basics right, it's hard to continue to want to buy their products in the long term. It's pathetic that the people doing these PDI inspections can't seem to remove all 4 shipping blocks to save their life. 3 out of 4 blocks removed on countless cars is a clear grade F performance in my book & obvious fail. It's a blatant sign that someone doesn't care about doing their job correctly. Doing the very least at every turn. Time & time again, failing these preliminary basics shows a lack of integrity from the team. Sorry you guys had to experience this.
The very reason I strictly request only a BMW master technician perform the work, when I’m in for service.

Same goes for my keys. Only the technician has access to my keys. Nobody else in the dealership can drive my m car and I have to be present on any drives accordingly And they have a signed around agreement in PDF form in my service profile so it’s clear as day
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      03-11-2024, 09:17 AM   #15
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Dangit. My car was up on a lift last week and I didn't think to check for these blocks. I assume they are not there but this thread has me a little paranoid. Anyone have any luck checking for these without lifting the car up?
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      03-12-2024, 12:23 AM   #16
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Quote:
Originally Posted by JMcLellan View Post
Dangit. My car was up on a lift last week and I didn't think to check for these blocks. I assume they are not there but this thread has me a little paranoid. Anyone have any luck checking for these without lifting the car up?
You can try and fit your arm inside and lift up the sleeve, but more than likely you’ll need it up on the lift to really get in there.
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      03-12-2024, 08:47 AM   #17
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You can try and fit your arm inside and lift up the sleeve, but more than likely you’ll need it up on the lift to really get in there.
It's a pretty tight squeeze. Poking around with the end of a wrench it doesn't feel like blocks are in there but I can't get an angle to move the sleeve up to see for sure. Next time it's up on a lift I will take a look.
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