|
|
|
|
|
|
BMW Garage | BMW Meets | Register | Today's Posts | Search |
|
BMW 3-Series (E90 E92) Forum
>
Awful service from Frank@MforceDesign
|
|
03-12-2010, 09:30 AM | #1 |
Private First Class
10
Rep 165
Posts |
Awful service from Frank@MforceDesign
I ordered a wing from him over a month ago. Still nothing and the tracking # he provided is not valid. Here are all the messages between us
Originally Posted by Frank@M-Force_Design Yes we do have the Mtech spoiler with CF exposed at rear for $185 shipped. http://www.e90post.com/forums/showthread.php?t=323265 If you would like to order, please paypal to pploveching@hotmail.com and include your order detail and contact number. Please don't hesitate to contact me if you have any question. Best regards, Frank Quote: Originally Posted by jerzyjr How much for Painted Mtech Spoiler with CF exposed at rear and carbon splitters for pre lCI e90 Splitter. Also do you have a pic of the spoiler? thanks Im seeing 2 different spoilers with the carbon piece not painted. Is it the one on the white car or the one on the maroon car...I like the maroon one....let me know thanks we can do both theme. also want to make sure I have a pre lci, that will work correct? thanks Yup, it will fit pre-LCI E90, and I can make it like the maroon one. Please allow around 7 business days for us to ship since this is a special paint theme. Regards, Frank did you get my payment? Got it. Thanks. Already submitted the order Can you tell me when I can expect the wing to be shipped? Thanks Hi there: Since this is a special order, please give another 5~7 business days. Best regards, Frank Frank, Will you send me a tracking # once my order ships? Thanks will definitely do. The factory shut down for one week due to Chinese New Year for the past week. Thanks. Im hoping this will get shipped this week as I am out of town for 2 weeks for work starting next friday Hi there: Our factory just start back to work this Monday. I will see how soon they can ship. Regards, Frank Frank, Can you tell me what is going on with my wing??? We are going on 3 weeks and still nothing? Hi there: Our factory shut down for a week and half because of the Chinese New Year. I will ask them to ship out asap. Regards, Frank Still no word on my spoiler? I just checked the status with our factory, we will be shipping the spoiler out this Friday. Sorry for the delay. Frank I dont know why you are ignoring my messages. Please just refund me my money, this is just bad business on your part. If you dont her from you in the next 2 days I will be filing a paypal claim and charging back my credit card. Im also going to post a thread on these forums about the bad service you provided me. Please respond and tell em what is goign on. its been over 1 month. BAD SERVICE It's all packed and waiting for FedEx to pick it up. tracking: 8713 9505 6613 sorry for the delay, Frank This is the last I heard form him. The Fed EX # he provided is not valid. Im really hoping he resolves this and I get my product. I understand it was chinese new year but we are 3 weeks after the factory started back up
__________________
2006 E90 325I- H&R sports, 19" P45's, 5mm rear spacers, Blacklines, Debadged, Tint, carbon interior trim, mirror pillars....More to come Last edited by jerzyjr; 03-12-2010 at 09:37 PM.. |
03-12-2010, 10:46 AM | #2 |
Major
124
Rep 1,368
Posts |
m-force has always seems to be hit or miss.
__________________
|
Appreciate
0
|
03-12-2010, 11:38 AM | #3 |
Private First Class
10
Rep 165
Posts |
All I know is I better get my product or $185.... This is just bad service.
__________________
2006 E90 325I- H&R sports, 19" P45's, 5mm rear spacers, Blacklines, Debadged, Tint, carbon interior trim, mirror pillars....More to come |
Appreciate
0
|
03-12-2010, 11:47 AM | #4 |
Captain
28
Rep 946
Posts |
Uh oh, I was thinking about ordering some splitters from this guy?
|
Appreciate
0
|
03-12-2010, 11:56 AM | #5 |
Private First Class
10
Rep 165
Posts |
Im hoping he will resolve the issue but as of now it has not been a good experience
__________________
2006 E90 325I- H&R sports, 19" P45's, 5mm rear spacers, Blacklines, Debadged, Tint, carbon interior trim, mirror pillars....More to come |
Appreciate
0
|
03-12-2010, 06:36 PM | #6 |
pewpew
490
Rep 21,164
Posts |
I understand why you must be frustrated...the factory shutting down is not your problem, it's simply bad timing. I've dealt with Frank personally though and can vouch for him. I'm sure this is an isolated situation as I don't hear many negative reviews about M-Force in general. As for sales from this point on, there is no more CNY for another year so factory should be up and running lol
Hope this gets taken care of man. |
Appreciate
0
|
03-12-2010, 07:08 PM | #7 |
Captain
59
Rep 629
Posts |
I ordered from Frank and experienced a little delay but eventually got what I ordered, the way I expected. Delays happen. I ordered again recently, requesting that I get the item faster, despite the factory having to apply paint in my non standard color, and he abliged. Hopefully I will get it as promised, I have no serious doubts. Give him a chance to make it right, he seems like a good guy.
|
Appreciate
0
|
03-12-2010, 07:59 PM | #8 |
Retired e90post Member
135
Rep 3,038
Posts |
im pretty sure he'll work this out for you. i ordered splitters once from him but the color did not match and he refunded me everything with no hassle. GL
|
Appreciate
0
|
03-12-2010, 08:24 PM | #9 |
Private
3
Rep 93
Posts |
i work in china so i can say that you are pretty fu*ed expecting anything when chinese new year comes around. All the workers go home, all your suppliers go home. he wasn't lying to you at least and was pretty honest with what's going on. based on that, i must say the OP just had bad timing.
|
Appreciate
0
|
03-12-2010, 08:44 PM | #10 |
Major
124
Rep 1,368
Posts |
i should have added that my m3 spoiler and m3 sides are from m-force. ordered two separate times and never a real problem unless you consider the super long thread of the m3 sides group buy
__________________
|
Appreciate
0
|
03-12-2010, 09:33 PM | #11 | |
Private First Class
10
Rep 165
Posts |
Quote:
__________________
2006 E90 325I- H&R sports, 19" P45's, 5mm rear spacers, Blacklines, Debadged, Tint, carbon interior trim, mirror pillars....More to come |
|
Appreciate
0
|
03-13-2010, 12:12 AM | #12 |
Major General
136
Rep 5,040
Posts |
I ordered my splitters on Feb 28th;I have had zero communication since that week.
I have opened a paypal claim. Frankly, I don't give a flying fuck what new years it is, if you're going to take my money, I want a product. Thanks for wasting my time Frank. |
Appreciate
0
|
03-13-2010, 11:02 PM | #13 |
113
Rep 2,455
Posts
Drives: BMW E92
Join Date: Feb 2007
Location: United States
|
sorry to hear that. Never experienced a purchase with this vendor, but i'm just gunna watch over this thread for future reference. I'm going to give Frank the benefit of the doubt on why he hasn't even responded to this thread yet.
|
Appreciate
0
|
03-15-2010, 07:51 AM | #14 |
Private First Class
10
Rep 165
Posts |
Update,
Looks like the item might have finally been shipped. If I get it I will update
__________________
2006 E90 325I- H&R sports, 19" P45's, 5mm rear spacers, Blacklines, Debadged, Tint, carbon interior trim, mirror pillars....More to come |
Appreciate
0
|
03-15-2010, 10:35 AM | #15 |
Private First Class
8
Rep 182
Posts |
frank is awesome! i had two of my rdv2 bulbs go bad and he took care of me each time with no problems
i ordered from his recently for my led license plate bulbs and got them within 3 days |
Appreciate
0
|
03-15-2010, 10:43 AM | #16 |
Private First Class
9
Rep 193
Posts |
I ordered m3-Skirts and Matte Black Grilles
I ordered the M3 skirts and Matte Black Grilles. I received an e-mail for the grilles giving me a tracking number that was for another order for someone else in California.
I heard back from Frank explaining that it must have been some kind of mix-up on the grilles. He did send me pictures of the M3-Skirt fitment and explained they were painting them up this week (I hope). I am still not clear if he is sending the grilles separately from the skirts? I sure hope that he comes through. I paid $590 for the skirts and the grilles and don't want to get f'd. I saw the great price, pictures of some really nice products, and the previous good feedback and decided to take a chance. I will let everyone know what happens. |
Appreciate
0
|
03-15-2010, 12:11 PM | #18 |
Private First Class
10
Rep 165
Posts |
Yeah tracking # is working today. We are at 5 weeks since I ordered my item. we will see what happens. I would have been fine with it if I was told it will take this long but I was told by Frank initially that the factory will be closed for 1 week and he needs 5-7 days for paint. LIke I said we are at 5 weeks now. If he comes through I will definitely vouch for him. Im not here to ruine anyones reputation
__________________
2006 E90 325I- H&R sports, 19" P45's, 5mm rear spacers, Blacklines, Debadged, Tint, carbon interior trim, mirror pillars....More to come |
Appreciate
0
|
03-15-2010, 12:50 PM | #19 | |
Major General
386
Rep 7,952
Posts |
Quote:
__________________
|
|
Appreciate
0
|
03-15-2010, 02:10 PM | #20 |
Captain
30
Rep 743
Posts |
i ordered my splitter from him 10 days ago, no response for the past 5 days, just got a pm from him this morning stating tracking will be available tonight, which means it wont be ship till tomorrow(taiwan hours)
|
Appreciate
0
|
03-15-2010, 02:17 PM | #21 |
Private First Class
10
Rep 165
Posts |
I got a tracking # from him about a week ago and it just showed up in the fed ex system today
__________________
2006 E90 325I- H&R sports, 19" P45's, 5mm rear spacers, Blacklines, Debadged, Tint, carbon interior trim, mirror pillars....More to come |
Appreciate
0
|
03-15-2010, 02:44 PM | #22 |
Captain
30
Rep 743
Posts |
|
Appreciate
0
|
Bookmarks |
|
|