To all who have had turbos/WG/actuators replaced...

maxwell600 · 05-31-2013, 11:15 AM

Was there any out of pocket cost that you had to pay upon dropping it off or picking it up?

Also

Quote:

Originally Posted by Mangler

any of you get it done without throwing a code?

T

rr006rbc · 05-31-2013, 11:20 AM

If you're within 82,000 miles you shouldn't have to pay anything..

8335i9 · 05-31-2013, 11:26 AM

I had mine done 2 months ago. Didn't pay a dime. They had it for 2 weeks, so I had a loaner car for that long as well...Didn't even pay for that! Oh they replaced both turbos as well.

mg4734 · 05-31-2013, 11:30 AM

Zero because I am under full warranty. You shouldn't have to pay if you are still under 82k miles. My rattle wasn't a failure of the wastegates though, it was a failure of the wastegate actuator. Not sure if there is a loophole there. If the actuator is the cause of your rattle and isn't covered, the job usually takes a few days and I have heard it costs around 5k.

JaSSon · 05-31-2013, 11:42 AM

Just know that the extended warranty ONLY covers WG rattle. If you go in for any other symptom expect to be denied.

maxwell600 · 05-31-2013, 12:11 PM

That's exactly why I am going in! Thank you for all of the replies! And not even a diagnostics fee?

Mangler · 05-31-2013, 12:13 PM

any of you get it done without throwing a code?

T

TN335USN · 05-31-2013, 06:00 PM

It depends on what dealer you go to. Some people have been threatened with thousands of dollars in shop labor if it's not that that needs to be repaired

mg4734 · 05-31-2013, 06:17 PM

Quote:

Originally Posted by Mangler

any of you get it done without throwing a code?

T

Yep, no code when I got it done. It took two visits to get it authorized though, I had to have a tech come out and listen because the service advisor wasn't very accommodating.

However, I threw a limp mode after the repair... they didn't hook up the vacuum tubes properly after they re-installed the turbos

Bimmer305 · 05-31-2013, 06:31 PM

I picked up mine 2 days ago, both turbos replaced. $0

No code, but I have a good relationship with my service advisor. He did mention later on that they were looking to get a code, maybe it was an excuse because it was taking long.

Almost 3 weeks, and they provided a rental.

It included oil change and coolant flush.

SouthfloridaE92 · 05-31-2013, 09:10 PM

Do you need warranty for these?

Mangler · 05-31-2013, 10:09 PM

Quote:

Originally Posted by mg4734

Yep, no code when I got it done. It took two visits to get it authorized though, I had to have a tech come out and listen because the service advisor wasn't very accommodating.

However, I threw a limp mode after the repair... they didn't hook up the vacuum tubes properly after they re-installed the turbos

My SA and the manager at my dealer agree that its an aweful sound but say they can't do anything without throwing a low boost code. anyway to force this code?

T

alexneil · 05-31-2013, 10:25 PM

My SA told me they had to have a BMW engineer or something do a remote diagnostics I think before it got approval from corporate. They also performed a "drill bit test" on the waste gates.

Bimmer305 · 05-31-2013, 10:26 PM

Quote:

Originally Posted by Mangler

My SA and the manager at my dealer agree that its an aweful sound but say they can't do anything without throwing a low boost code. anyway to force this code?

T

That's the easiest one to reproduce. Just lose the chargepipe clamp and go WOT until check engine comes up.

EJ_3 · 05-31-2013, 11:22 PM

Quote:

Originally Posted by Bimmer305

That's the easiest one to reproduce. Just lose the chargepipe clamp and go WOT until check engine comes up.

Yep, remind me of when I got that code. When i open my hood to check it out, my charge pipe was half off

dbl_07 · 06-01-2013, 12:28 AM

special extended warranty only covers WG and turbo.

I have the service bulletin on the problem - it has a very specific protocol to the rattle. If you are not throwing codes then they replace the actuator rods (not covered under special extended warranty). This is what I had done and it fixed the problem for now. Luckily I had an extended warranty that covered it so no out of pocket costs.
If the actuator rod fix does not correct the rattle then they will do the WGs or the turbos. Not very clear on what decides whether the turbos get replaced or the WGs.

Bluesun · 06-01-2013, 12:37 AM

I've been dreading bringing it in for this...but it has to be done. I brought it in to them once for the rattle two years ago, and they "didn't hear anything". Can't wait to fight with them over this

.

Anyone have any advice?

dbl_07 · 06-01-2013, 12:41 AM

Quote:

Originally Posted by Bluesun

I've been dreading bringing it in for this...but it has to be done. I brought it in to them once for the rattle two years ago, and they "didn't hear anything". Can't wait to fight with them over this

.

Anyone have any advice?

Go in and tell ur SA about the rattle. Be able to produce the rattle (rev to 3500 and let off...they should rattle). If the SA plays dumb then say you know about the service bulletin for the WG rattle.

Mangler · 06-01-2013, 09:39 AM

I have 100k full warranty and maint. What it the service bulletin #

Envuks · 06-01-2013, 11:11 AM

I think I paid like $11.50 for a gas surcharge in the loaner 328 they gave me... Considering I had the car for a week, put 350+ miles on it, and returned it out of gas on a flatbed because I was trying to return it on fumes I think I got a good deal.

DriftDreamzSS · 06-02-2013, 10:08 AM

I got 1 new turbo, the other turbo/wastegate was in spec and I had them install the upgraded waste gate actuator on that one, I paid a few hundred for it all. No codes, they did threaten with repairs in the thousands if they disassembled everything and determined it was all in spec after submitting measurements or whatever they send off to corporate.

Wedge1967 · 06-02-2013, 10:39 AM

I have CPO and ended up paying a $50 deductible because they replaced other items as well as the turbos. NO CODE required, just need to take your car in and complain about the rattle and also include the fact you're going through a Qt of oil every 1200 to 1500 miles helps. Before they could actually test the WG, they got approval to adjust them. Then on the second day they got approval to replace them. I'm enjoying my car now that it doesn't rattle.

ATTN: For everyone with PROcede Flash... When you get your car back, it will throw Low Boost Codes if you try to run it hard. You must re-install your PROcede.

Also, DO NOT LEAVE ANY SIGN OF MODIFICATION. Most dealers will dig through your car looking for signs of modification and will deny the claim. I had the first dealership deny me because I had the USB cable going through the firewall still. I also left the ground strap for my meth pump. They even flagged my Alpina flash on the transmission as being a non-standard software. So do yourself a favor, don't give them anything to bitch about. After fixing all the issue over the weekend I took it to another dealer and had no issues.

05-31-2013, 11:20 AM	#2
rr006rbc Colonel 1205 Rep 2,818 Posts Drives: '23 M440i GC Join Date: Mar 2013 Location: California iTrader: (38)	If you're within 82,000 miles you shouldn't have to pay anything..
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05-31-2013, 11:26 AM	#3
8335i9 Private 8 Rep 74 Posts Drives: 2009 BMW 335i E90 6mt Join Date: Feb 2013 Location: San Antonio, TX iTrader: (1) Garage List 2009 BMW 335i [0.00]	I had mine done 2 months ago. Didn't pay a dime. They had it for 2 weeks, so I had a loaner car for that long as well...Didn't even pay for that! Oh they replaced both turbos as well.
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05-31-2013, 11:30 AM	#4
mg4734 Lieutenant 30 Rep 409 Posts Drives: 2009 335i M-Sport Coupe Join Date: Dec 2012 Location: Illinois iTrader: (2)	Zero because I am under full warranty. You shouldn't have to pay if you are still under 82k miles. My rattle wasn't a failure of the wastegates though, it was a failure of the wastegate actuator. Not sure if there is a loophole there. If the actuator is the cause of your rattle and isn't covered, the job usually takes a few days and I have heard it costs around 5k.
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05-31-2013, 11:42 AM	#5
JaSSon Down with the N54. 17 Rep 409 Posts Drives: I has a E92! Join Date: Mar 2011 Location: Columbus, OH iTrader: (0)	Just know that the extended warranty ONLY covers WG rattle. If you go in for any other symptom expect to be denied.
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05-31-2013, 12:11 PM	#6
maxwell600 Private First Class 6 Rep 168 Posts Drives: 2007 BMW 335i w/ Sport Pkg Join Date: May 2012 Location: Gadsden, AL iTrader: (2) Garage List 2007 BMW 335i [0.00]	That's exactly why I am going in! Thank you for all of the replies! And not even a diagnostics fee?
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05-31-2013, 12:13 PM	#7
Mangler First Lieutenant 15 Rep 329 Posts Drives: 08' 335i, ZHP 330i Join Date: Nov 2008 Location: Southeast iTrader: (0) Garage List 88 . [0.00] 2008 BMW 335i [0.00]	any of you get it done without throwing a code? T
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05-31-2013, 06:00 PM	#8
TN335USN Private 0 Rep 37 Posts Drives: 2007 BMW 335i sedan Join Date: Oct 2012 Location: Tennessee iTrader: (1)	It depends on what dealer you go to. Some people have been threatened with thousands of dollars in shop labor if it's not that that needs to be repaired
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05-31-2013, 06:31 PM	#10
Bimmer305 Second Lieutenant 35 Rep 288 Posts Drives: E92 335i Join Date: Jun 2012 Location: Miami iTrader: (2)	I picked up mine 2 days ago, both turbos replaced. $0 No code, but I have a good relationship with my service advisor. He did mention later on that they were looking to get a code, maybe it was an excuse because it was taking long. Almost 3 weeks, and they provided a rental. It included oil change and coolant flush. __________________ Cobb / DCI / VRSF Downpipes / VRSF 7" Intercooler / Walbro LPFP / E85
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05-31-2013, 09:10 PM	#11
SouthfloridaE92 Second Lieutenant 15 Rep 253 Posts Drives: 2011 Black e92 335i 6MT Join Date: Aug 2011 Location: Fort lauderdale iTrader: (2)	Do you need warranty for these?
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05-31-2013, 10:25 PM	#13
alexneil I'm ridin' round I'm gettin' it 5 Rep 82 Posts Drives: E90 335i xDrive Join Date: Jun 2008 Location: Denver \| Indianapolis iTrader: (0) Garage List 2009 BMW 335i xDrive [0.00]	My SA told me they had to have a BMW engineer or something do a remote diagnostics I think before it got approval from corporate. They also performed a "drill bit test" on the waste gates. __________________
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06-01-2013, 12:28 AM	#16
dbl_07 Enlisted Member 1 Rep 33 Posts Drives: 07 335i e92 6MT Join Date: May 2013 Location: Omaha iTrader: (0)	special extended warranty only covers WG and turbo. I have the service bulletin on the problem - it has a very specific protocol to the rattle. If you are not throwing codes then they replace the actuator rods (not covered under special extended warranty). This is what I had done and it fixed the problem for now. Luckily I had an extended warranty that covered it so no out of pocket costs. If the actuator rod fix does not correct the rattle then they will do the WGs or the turbos. Not very clear on what decides whether the turbos get replaced or the WGs.
	Appreciate 0 Quote

06-01-2013, 12:37 AM	#17
Bluesun sudo su - 52 Rep 236 Posts Drives: 2018 McLaren 570S Spider Join Date: Sep 2010 Location: Ohio - CLE iTrader: (0)	I've been dreading bringing it in for this...but it has to be done. I brought it in to them once for the rattle two years ago, and they "didn't hear anything". Can't wait to fight with them over this . Anyone have any advice?
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06-01-2013, 09:39 AM	#19
Mangler First Lieutenant 15 Rep 329 Posts Drives: 08' 335i, ZHP 330i Join Date: Nov 2008 Location: Southeast iTrader: (0) Garage List 88 . [0.00] 2008 BMW 335i [0.00]	I have 100k full warranty and maint. What it the service bulletin #
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06-01-2013, 11:11 AM	#20
Envuks Captain 26 Rep 741 Posts Drives: '08 e92 335xi Join Date: Apr 2012 Location: MA iTrader: (2)	I think I paid like $11.50 for a gas surcharge in the loaner 328 they gave me... Considering I had the car for a week, put 350+ miles on it, and returned it out of gas on a flatbed because I was trying to return it on fumes I think I got a good deal. __________________ Jet black e92 6mt 335xi: 18" BBS RGRs, KW v1, ESS Stage 2 flash, VRSF 7" FMIC, VRSF downpipes, JG Mods m-tech front, mtec V3 AEs, BMS OCC, hardwired valentine 1, p3cars gauge, amber delete, sport seats, factory oil cooler.
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06-02-2013, 10:08 AM	#21
DriftDreamzSS Captain 22 Rep 627 Posts Drives: e92 335i Join Date: Aug 2009 Location: Oxnard, Ca / Lafayette, LA iTrader: (2)	I got 1 new turbo, the other turbo/wastegate was in spec and I had them install the upgraded waste gate actuator on that one, I paid a few hundred for it all. No codes, they did threaten with repairs in the thousands if they disassembled everything and determined it was all in spec after submitting measurements or whatever they send off to corporate. __________________ _
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06-02-2013, 10:39 AM	#22
Wedge1967 Banned 125 Rep 2,172 Posts Drives: '07 e92 AT Sport Montego Blue Join Date: Sep 2011 Location: Portland, OR iTrader: (3)	I have CPO and ended up paying a $50 deductible because they replaced other items as well as the turbos. NO CODE required, just need to take your car in and complain about the rattle and also include the fact you're going through a Qt of oil every 1200 to 1500 miles helps. Before they could actually test the WG, they got approval to adjust them. Then on the second day they got approval to replace them. I'm enjoying my car now that it doesn't rattle. ATTN: For everyone with PROcede Flash... When you get your car back, it will throw Low Boost Codes if you try to run it hard. You must re-install your PROcede. Also, DO NOT LEAVE ANY SIGN OF MODIFICATION. Most dealers will dig through your car looking for signs of modification and will deny the claim. I had the first dealership deny me because I had the USB cable going through the firewall still. I also left the ground strap for my meth pump. They even flagged my Alpina flash on the transmission as being a non-standard software. So do yourself a favor, don't give them anything to bitch about. After fixing all the issue over the weekend I took it to another dealer and had no issues.
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