RSWorx lying pos!

joe_planet · 12-22-2014, 03:08 PM

So my amex refund has been reversed because rsworx sent a letter to amex stating that according to them the programming they performed was a one time deal and i would have to deal with ecotune after that! That is NOT what they said to me and all the members on this board! It is a flat out lie! What they said is that I can send the computer to them if my tune is ever lost, which is not the case anymore!

I'm contesting this further... what a bunch of slimy lying douchebags!!!!

GottaBeKD · 12-22-2014, 04:36 PM

Quote:

Originally Posted by joe_planet

So my amex refund has been reversed because rsworx sent a letter to amex stating that according to them the programming they performed was a one time deal and i would have to deal with ecotune after that! That is NOT what they said to me and all the members on this board! It is a flat out lie! What they said is that I can send the computer to them if my tune is ever lost, which is not the case anymore!

I'm contesting this further... what a bunch of slimy lying douchebags!!!!

Do you have that documented ?

joe_planet · 12-22-2014, 05:01 PM

Quote:

Originally Posted by GottaBeKD

Do you have that documented ?

no but neither do they, it was actually explained by rs in the dpf delete thread that users could ship the dde to them in nj and for a small shop fee they could get their programming back. well that obviously is a bold face lie.

the bottom line is i dont have anymore what i paid for and they cant get it for me

dzlmoose · 12-22-2014, 05:31 PM

Quote:

Originally Posted by joe_planet

Quote:

Originally Posted by GottaBeKD

Do you have that documented ?

no but neither do they, it was actually explained by rs in the dpf delete thread that users could ship the dde to them in nj and for a small shop fee they could get their programming back. well that obviously is a bold face lie.

the bottom line is i dont have anymore what i paid for and they cant get it for me

Make sure you take a screenshot of that post asap.

2deerwhistlers · 12-22-2014, 05:44 PM

Quote:

Originally Posted by dzlmoose

Quote:

Originally Posted by joe_planet

Quote:

Originally Posted by GottaBeKD

Do you have that documented ?

no but neither do they, it was actually explained by rs in the dpf delete thread that users could ship the dde to them in nj and for a small shop fee they could get their programming back. well that obviously is a bold face lie.

the bottom line is i dont have anymore what i paid for and they cant get it for me

Make sure you take a screenshot of that post asap.

Yeah before Obama takes it down..

joe_planet · 12-22-2014, 05:59 PM

I sent dealer docs that show my software replaced. If these fuktards would have updated it first like jarek this would never have happened

Yozh · 12-22-2014, 07:02 PM

Who cares if you can get it programmed by them again after a dealer service. You did not get what you have paid for in the first place. Does not matter if they can rectify after. But I am not surprised by this at all. RSW has to protect themselves in order not to lose their merchant account, otherwise they will not be able to take charge cards at all. I would also suggest feedback should be left where it will be most effective.

335dlci · 12-22-2014, 08:01 PM

I'm dealing with a refund from RSW myself. Totally bs

GottaBeKD · 12-22-2014, 08:14 PM

Might I suggest you get the list of people who have been ripped off by them and file your disputes with everyone's signature. That way it's not just a single person with a dispute.

335dlci · 12-22-2014, 08:21 PM

Quote:

Originally Posted by GottaBeKD

Might I suggest you get the list of people who have been ripped off by them and file your disputes with everyone's signature. That way it's not just a single person with a dispute.

Where do I sign.. I emailed hun directly asking for a refund about even a partial refund because I installed my pipe and haven't received what info he needs to refund the portion

GottaBeKD · 12-22-2014, 08:25 PM

Never done this myself. Just throwing out an idea. Get in contact with everyone wanting a refund and write up a summary with everyone's name and signature and which CC they are disputing with.

joe_planet · 12-22-2014, 08:26 PM

Quote:

Originally Posted by Yozh

Who cares if you can get it programmed by them again after a dealer service. You did not get what you have paid for in the first place. Does not matter if they can rectify after. But I am not surprised by this at all. RSW has to protect themselves in order not to lose their merchant account, otherwise they will not be able to take charge cards at all. I would also suggest feedback should be left where it will be most effective.

My situation is unique. I did not get a dpf pipe with tune, just a tune. But now it's gone and I'm stuck. The problem is these clowns are givinG everyone a big fk you, and I'm not gonna take it and neither should anyone else

locolobo · 12-22-2014, 10:25 PM

I have a tune that so far is working pretty well, but received the same promise. I would like the promises made to me to be honored in the future.

BB_cuda · 12-23-2014, 03:38 PM

JR told me he could flash back to OEM and/or back to Ecotune at $50 each time. Not sure if this was over phone or on DPF delete thread. I paid around May 1st so look in DPF delete thread about a week before that. That to me was a promise of continued service, not a one time deal. Supposedly, they stored my OEM code "in the cloud".
Good luck guys, I got pipe and coding so I can't join in on that list. About all I vould complain of us not getting full alphabet deleted out. It just sucks that Stan didn't get paid by the scumbag.

BB_cuda · 12-23-2014, 03:40 PM

It always felt funny not paying Stan directly for the tune and pipe. We should have smelled a rat.

GreekboyD · 12-23-2014, 03:42 PM

How do you guys know for sure that Stan never got paid?

BB_cuda · 12-23-2014, 03:52 PM

We only have Stan's word. He wrote me directly offering to do further coding at cost. But I would have to ship to Glaskow. In the email, he mentioned JR. stiffing him.

I do see your point Greek. Having delt with both individuals and weighing which is legit, I trust Stan's word over other person.

335dlci · 01-13-2015, 03:42 PM

Any updates fellas?

joe_planet · 01-14-2015, 12:33 PM

nothing yet, i had to file a second chargeback due to the first one going to rsworx because they lied about the terms. still waiting...

Puerto Rican 335d · 01-15-2015, 11:10 AM

I said it ALL ALONG it was a SHADY business venture with them and STAN. You guys and Stan got hosed by RSW. Im glad i stuck to Lenny and RENNtech. Sad to hear this kind of business is still lurking around. Hope you can resolve this best of luck amigos

12-22-2014, 03:08 PM	#1
joe_planet Captain 45 Rep 800 Posts Drives: 2011 X5d Join Date: Apr 2013 Location: DFW iTrader: (1)	RSWorx lying pos! So my amex refund has been reversed because rsworx sent a letter to amex stating that according to them the programming they performed was a one time deal and i would have to deal with ecotune after that! That is NOT what they said to me and all the members on this board! It is a flat out lie! What they said is that I can send the computer to them if my tune is ever lost, which is not the case anymore! I'm contesting this further... what a bunch of slimy lying douchebags!!!!
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12-22-2014, 05:59 PM	#6
joe_planet Captain 45 Rep 800 Posts Drives: 2011 X5d Join Date: Apr 2013 Location: DFW iTrader: (1)	I sent dealer docs that show my software replaced. If these fuktards would have updated it first like jarek this would never have happened
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12-22-2014, 07:02 PM	#7
Yozh Colonel 881 Rep 2,611 Posts Drives: 2011 335d M-Sport Join Date: Mar 2014 Location: Wet Coast iTrader: (4)	Who cares if you can get it programmed by them again after a dealer service. You did not get what you have paid for in the first place. Does not matter if they can rectify after. But I am not surprised by this at all. RSW has to protect themselves in order not to lose their merchant account, otherwise they will not be able to take charge cards at all. I would also suggest feedback should be left where it will be most effective.
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12-22-2014, 08:01 PM	#8
335dlci Lieutenant Colonel 303 Rep 1,606 Posts Drives: 335d Join Date: Apr 2014 Location: Socal iTrader: (0)	I'm dealing with a refund from RSW myself. Totally bs
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12-22-2014, 08:14 PM	#9
GottaBeKD Lieutenant 136 Rep 456 Posts Drives: 335d Join Date: May 2014 Location: Greater Toronto Area iTrader: (0)	Might I suggest you get the list of people who have been ripped off by them and file your disputes with everyone's signature. That way it's not just a single person with a dispute.
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12-22-2014, 08:25 PM	#11
GottaBeKD Lieutenant 136 Rep 456 Posts Drives: 335d Join Date: May 2014 Location: Greater Toronto Area iTrader: (0)	Never done this myself. Just throwing out an idea. Get in contact with everyone wanting a refund and write up a summary with everyone's name and signature and which CC they are disputing with.
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12-22-2014, 10:25 PM	#13
locolobo Oil Burner 23 Rep 119 Posts Drives: 2009 335d Barbera Red Metallic Join Date: May 2013 Location: Columbus, Ohio iTrader: (1) Garage List 2013 Volkswagen Pas ... [0.00] 2004 Honda Pilot [0.00] 2009 335d [0.00]	I have a tune that so far is working pretty well, but received the same promise. I would like the promises made to me to be honored in the future. __________________ 2009 335d Barbera Red Metallic; Mods: BPC tuned, Bohl Diesel Performance, Laser Veil, BelTronics Pro 500
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12-23-2014, 03:38 PM	#14
BB_cuda Brigadier General 796 Rep 3,572 Posts Drives: 2011 335D Msport, 2013 X5D Join Date: Nov 2011 Location: Clear Lake, Texas iTrader: (0)	JR told me he could flash back to OEM and/or back to Ecotune at $50 each time. Not sure if this was over phone or on DPF delete thread. I paid around May 1st so look in DPF delete thread about a week before that. That to me was a promise of continued service, not a one time deal. Supposedly, they stored my OEM code "in the cloud". Good luck guys, I got pipe and coding so I can't join in on that list. About all I vould complain of us not getting full alphabet deleted out. It just sucks that Stan didn't get paid by the scumbag.
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12-23-2014, 03:40 PM	#15
BB_cuda Brigadier General 796 Rep 3,572 Posts Drives: 2011 335D Msport, 2013 X5D Join Date: Nov 2011 Location: Clear Lake, Texas iTrader: (0)	It always felt funny not paying Stan directly for the tune and pipe. We should have smelled a rat.
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12-23-2014, 03:42 PM	#16
GreekboyD Brigadier General 416 Rep 3,051 Posts Drives: 2009 BMW 335d Join Date: Jan 2012 Location: Toronto, ON, Canada iTrader: (0) Garage List 2009 BMW 335d [8.00]	How do you guys know for sure that Stan never got paid?
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12-23-2014, 03:52 PM	#17
BB_cuda Brigadier General 796 Rep 3,572 Posts Drives: 2011 335D Msport, 2013 X5D Join Date: Nov 2011 Location: Clear Lake, Texas iTrader: (0)	We only have Stan's word. He wrote me directly offering to do further coding at cost. But I would have to ship to Glaskow. In the email, he mentioned JR. stiffing him. I do see your point Greek. Having delt with both individuals and weighing which is legit, I trust Stan's word over other person. Last edited by BB_cuda; 01-13-2015 at 04:00 PM..
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01-13-2015, 03:42 PM	#18
335dlci Lieutenant Colonel 303 Rep 1,606 Posts Drives: 335d Join Date: Apr 2014 Location: Socal iTrader: (0)	Any updates fellas?
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01-14-2015, 12:33 PM	#19
joe_planet Captain 45 Rep 800 Posts Drives: 2011 X5d Join Date: Apr 2013 Location: DFW iTrader: (1)	nothing yet, i had to file a second chargeback due to the first one going to rsworx because they lied about the terms. still waiting...
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01-15-2015, 11:10 AM	#20
Puerto Rican 335d Brigadier General 236 Rep 3,488 Posts Drives: Montego Blue 335d Join Date: Jun 2011 Location: Puerto Rico(Dominican Republic 03/2017) iTrader: (0)	I said it ALL ALONG it was a SHADY business venture with them and STAN. You guys and Stan got hosed by RSW. Im glad i stuck to Lenny and RENNtech. Sad to hear this kind of business is still lurking around. Hope you can resolve this best of luck amigos __________________ RENNtech Flash(Lenny Wu)/WAGNER IC Enkei Rajin 18"/Execuhitch Hitch/Koni FSD Soft Ride Bike Rack/Brava Synthetic Motor Oil(Made in Puerto Rico)/Meth(in the works)/CBU done w Andrew EGR Race Pipe (whoa! what an animal it is now)
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