[Kienvu14]

Update : 1/07/16

Page 8


Hey guys, i just want to start of with how horrible of an experience this has been. I chose VTT back in October 2014 because he wasn't so well known at the point and i figured that since he was putting out all these turbos that he would be great to work with. Little did i know that i would be going through two sets of turbos 13 months later....Click here to enlarge Here goes from the beginning.

October 2014 -
FBO N54, 84k miles driving strong. OEM turbos give out.

October 2014 -
Turbos arrive on time and installed. Pull strong for almost a year straight and 11k miles.

September 14 2015.
One day, BOOM. Compressor wheel chipped and now is all bent up. HORRIBLE shaft play. Uninstall, send to Tony. Promised 2 week turn around time for Stage 2 rebuild OR option of Stage 2+ to compensate and was told 3 weeks. Well.... 3 weeks you say hmm? screw it, one week extra of down time for more power?! ill do it!

September 18 2015
Turbos received.

September 22,2015
Finally able to open turbo and confirm he received them. Opens them up and claims the turbos were deprived of oil.....but they worked for 11k miles and literally a year. My mechanic stated that he highly suggested a piston inside was installed incorrectly causing the compressor shaft to get funky and shear it self. This is where he says 3 weeks from this date is when i will get my Stage 2 + turbos. Remember that detail....Stage 2+ for 3 weeks....

September 24,2015
Email'd tony to confirm,
Me:"We are still at a 3 week wait for the Stage 2+ upgrade right?"
Tony: " Looking at the workload 3 weeks seems accurate. If anything changes i will let you know." SWEEET.....

October 9, 2015
Emailed tony just to make sure we are still going on time.
Tony : "We are getting these out to you next week. you have my word."

October 15, 2015
Emailed again. he states "Im actually working on your turbo right now. These should be out by tomorrow".....the 16th right? nope....

October 16, 2015 - The day that they were promised to go out.
Received email from tony. "I just wanted to make sure we were on the same page. i dont remember what we agreed upon. Did we agree stage 2 rebuild or stage 2+ upgrade? Let me know so i can get started, Just know that im low on stage 2+ housing and it will be a FEW MONTHS before i can get them to you. ." I told him i wanted stage 2+ still and you stated it would be 3 weeks not a FEW MONTHS....

October 19, 2015
Emailed received again. tony states " I understand what was said but i have a list of people waiting for their stage 2+ And it would be unfair for me to let you budge in line".... ok i under stand that but wouldnt that have been nice to know that 3 weeks ago?

October 22,2015
I finally caved in and said screw this. i need my car back and if its so much easier just to get my regular ordered stage 2's then lets go.

November 2, 2015
FINALLY received a email with shipping confirmation.....but we are already 7 weeks past the promise date...
told me stage 2's would be 2 weeks.... nope that took 9 weeks.
Told me stage 2+ would be 3 weeks...nope now that would be a few months.

November 22,2015
300 miles later, Bank 1 turbo is now leaking oil. Contacted Tony stating how tired i am of this, i want a full refund of this since this is going now be my THIRD turbo from him...... contacts me back and here is his reply word for word. I can attached screen shots if you dont believe me.

" Kien, Honestly while i am bummed you you have another issue. Im going to say its something going on with your car. What i have no idea. We are not RB, we do not have machining issues, billet wheel problems, none of the above , any issues we had are WELL in the past. We build turbos that perform, and flat out last, period. I honestly cannot even recall the last set of stage 2's we had a report of smoking in the past year, except yours. So if your car is smoking again, its not the turbos, something else is going on. I would never blame something as silly as inlets, etc etc. I cannot say what is going on, but i can assure you its not the turbos, at this point, unless there was an install error etc, that caused oil starvation, or another issue such as something getting sucked into the turbo. With that said we cannot offer you full refund, we are not doing a recall, you an the exception, not the rule. If this was common place, then yes we would have to step up, and offer refunds, but it is not. I can offer you a 50% refund, minus Paypal fees, core, and shipping or another set. There are many questions that need to be answered, how often was the oil changed through its life, etc etc. My own personal car, had a chronic smoking problem, guess what when i swapped the motor out with the same turbos on it, the smoke went away. Same turbos, different motors, no smoke. Go figure.
As far as the rattle, come on man. It has been gone over and over and over and over. THERE IS NO 100% RATTLE FIX. We put brand new robust parts on there, they eliminate 90% of peoples rattle, but if you have your tune set up so when gates are not closed the flapper sits just off the house, it WILL rattle period. All that needs to be done is adjust the WG position with the tune, and it goes way.
Let me know what you want to do out of the teo options above.
Tony"


Alright..... well im not settling for 50% refund when these turbos are not performing as they should. i have contacted my credit card company and will be filing a dispute.


Current car symptoms:
- NO white smoke on cold start.
- White bluish smoke when warmed up driving and coming to a stop. Idles and smoke comes out, when accelerating smoke comes out.
- heavy burnt oil smell
-turbo seal?



took plastic trays off under car. Oil is seeping and dripping from turbo.
No VCG leak, no PCV problems, No OFHG leaks....
Looked at bank 1 turbo, turned on car to idle and watched oil slowly seep from the bracket that holds the housing together.......not turbos you say tony? you either have a bad turbo seal here or a bad CHRA.....


[IMG]http://i60.photobucket.com/albums/h4...psdebzvsdd.jpg[/IMG]
Oil is leaking from the bracket here in the yellow circle.
[IMG]http://i60.photobucket.com/albums/h4...psy8niakfo.jpg[/IMG]
You can see here, after wiping it down a little, the yellow circles show where the oil is coming out of. I have already confirmed that it is not coming out of the feed/return oil line.
[IMG]http://i60.photobucket.com/albums/h4...psvhqf26rh.jpg[/IMG]
[IMG]http://i60.photobucket.com/albums/h4...pszi88uxp7.jpg[/IMG]
[IMG]http://i60.photobucket.com/albums/h4...pstegfds6z.jpg[/IMG]

Most recent Log.
http://datazap.me/u/kienvu14/vtt-inl...14-15-16-17-18

Log before VTT stage 2 died.
http://datazap.me/u/kienvu14/bqvtte5...15-16-17-18-19


Please be cautious guys.... im now stuck with a broken car again and fighting to get a refund because i have already paid twice $1200 to uninstall and reinstall.....now a THIRD time...

If anyone can help me out some how please do.

[mojobmw_e90]

If I may ask why did you even bother going with vtt in the first place after having a bunch of guys infront of you have similar issues. Did you honestly think that it wasn't going to happen to you, or you're some kind of exception?

Your best bet now honestly is take the 50% refund and file a dispute with your credit card company saying the seller refuses to warranty his own product even after you are willing to send it back for credit.

[Kienvu14]

Originally Posted by mojobmw_e90

If I may ask why did you even bother going with vtt in the first place after having a bunch of guys infront of you have similar issues. Did you honestly think that it wasn't going to happen to you, or you're some kind of exception?

Your best bet now honestly is take the 50% refund and file a dispute with your credit card company saying the seller refuses to warranty his own product even after you are willing to send it back for credit.

A year ago there was no information out regarding if he had faulty turbos so i took the leap. Just like anyone else not knowing whether pure turbo or hexons were great because they never had a bad rep. also a year ago he wants much more pleasant to work with. Now its just a big PIMA.

[Milan]

Originally Posted by mojobmw_e90

If I may ask why did you even bother going with vtt in the first place after having a bunch of guys infront of you have similar issues. Did you honestly think that it wasn't going to happen to you, or you're some kind of exception?

Your best bet now honestly is take the 50% refund and file a dispute with your credit card company saying the seller refuses to warranty his own product even after you are willing to send it back for credit.

Are you legally retarded or did you just not read the OP's post? He said this was before al the bad stuff started coming out about Vargas

Sorry to hear about your troubles OP. I would buy Hexons

[sA x sKy]

Not surprised by his lack of handling this situation well. Tony the Tiger thinks his turbos are too high and mighty to fail but guess he was wrong

[chepy24]

Gotta say I had a similar experience with the timelines given by Tony. Ordered stage 2+ with a 4-6 week eta. Long story short almost 6 months later never got them. Was told different stories as to why and was told I was the next batch out. well when they posted on IG and FB that stage 2+just shipped was told again mine were on the next batch. Can't say this comes as a surprise. Hopefully he makes things right for you Kien.

[Give_Em_The_DD]

Can't be the turbos, better replace your engine op :

[Kienvu14]

Originally Posted by Give_Em_The_DD

Can't be the turbos, better replace your engine op :

Haha what do you suggest it be ?

[Give_Em_The_DD]

Originally Posted by Kienvu14

Haha what do you suggest it be ?

I really don't want to speculate- but I highly doubt you need a new motor....

Your car ran fine for 11k....

I just hope u can recover your $$ and get a full refund

[Kienvu14]

Originally Posted by Give_Em_The_DD

I really don't want to speculate- but I highly doubt you need a new motor....

Your car ran fine for 11k....

I just hope u can recover your $$ and get a full refund

Haha thank you

[_ink]

Watch out, VTT will come on calling you a liar and that he doesn't need your business anyway.

Then find a way to bash all his competitors at the same time.

[Mayuri Krab]

Reading this and the various RB smoking issues have truly put me off aftermarket turbos for this car for good.

If/when my oem turbos die, I'm just gonna replace it with another oem set.

Coming from my modified Skyline, guess I was expecting too much for turbos to last more than 100k...

[WedgePerformance]

Originally Posted by Give_Em_The_DD

Can't be the turbos, better replace your engine op :

Wait until Tony finds out who tuned it.

[adidoman]

Haha I was going to say he's going to blame the tuner next..

[BQTuning]

Surprisingly he hasn't blamed us/me at this point, well, the OP has the logs to expose any tuning fault, and not so much as a cricket response about them. For upgraded turbos that can be pushed to 25 PSI he is tuned very conservatively. The turbos were not pushed, they barely hit 20 psi on the low end. The OP was very adamant about keeping things conservative(I have the emails), I'll even work with Tony to verify.

For those who can DIY install/uninstall turbo there is no significant money loss having to replace turbos, but for those who are not DIY it will break you.

[BeastMode335i]

Originally Posted by BuraQ

For those who can DIY install/uninstall turbo there is no significant money loss having to replace turbos, but for those who are not DIY it will break you.

Thank god I'm not scared to turn a wrench..! I have to replace mine now and seeing what some people pay for installs had me like

[scottp999]

Originally Posted by Mayuri Krab

Reading this and the various RB smoking issues have truly put me off aftermarket turbos for this car for good.

If/when my oem turbos die, I'm just gonna replace it with another oem set.

Coming from my modified Skyline, guess I was expecting too much for turbos to last more than 100k...

Too bad. Rob Beck is a stand up, great guy. Lots of BS out there. Lots of poor installations that vendors can't control. Lots of customers tuning too aggressively for the fuel they are using, and not logging. Nothing bad to say about RB Turbo here, been running great when conservatively tuned (19-20 PSI peak - 480whp) Low miles, but in the car now for just under 4 years. Run like the same day they were put in.

[e92_boost]

Originally Posted by WedgePerformance

Wait until Tony finds out who tuned it.

Haha

[csu87]

Post this up on b1mmer boost.

Its a slow day today and I would love to see what happens with Tony and Rob and all the fanboys over there.

Also, RB may come out and give you a free set with the way he likes to stick it to VTT

[Give_Em_The_DD]

Originally Posted by csu87

Post this up on b1mmer boost.

Its a slow day today and I would love to see what happens with Tony and Rob and all the fanboys over there.

Also, RB may come out and give you a free set with the way he likes to stick it to VTT

Lol the BB post got moved silently to the "vendor review section"

OP just take Tony's advice here:

Originally Posted by VargasTurboTech

Looks like you are another victim of a company shipping known defective products. Do not bother doing anything suggested such as Valve cover gasket etc, etc. Just bite the bullet, pay to have them pulled off, and send them back, hopefully they have figured out the issue by now, and your next set will actually last more than 300 miles. Or just file a charge back for fraud, and buy another brand, both are viable options. Hope that helps.

[Antetokounmpo]

Originally Posted by Give_Em_The_DD

Lol the BB post got moved silently to the "vendor review section"

OP just take Tony's advice here:

LOL. Tony will blame anybody but himself.

[rod.bearings]

I have the same problem, oils been dripping from the turbo for the last couple of months. Will be sending my turbos to Tony in the spring time, hoping that they get fixed =S. Other than that they have been good for the last ~20,000km, so similar mileage to yours