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Help: When 800# says...
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04-08-2008, 09:37 PM | #1 |
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"your car is at the port waiting for a shipping vessel"
AFTER your car is unloaded from a ship and reaches the VPC, does it mean your car is on a truck to the dealer? Basically, the 800# went from "in transit" to "your car is at the port waiting for a shipping vessel". |
04-08-2008, 09:46 PM | #2 |
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That's what happened to me a couple of weeks back and my car was at the dealer within a few days.
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04-08-2008, 10:44 PM | #3 |
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+1 I just assumed that message meant waiting for truck to transport from VPC to dealer.
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04-09-2008, 06:57 AM | #4 |
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The lady that is in that recording was off at the oktoberfest when they were taping the messages, so they had to reuse the one they already had.
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04-09-2008, 08:32 AM | #5 | |
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04-09-2008, 09:25 AM | #6 | |
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04-09-2008, 11:03 AM | #7 |
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That's funny, the exact same thing happened to me, my vehicle was in transit on the Utopia Ace and supposedly arrived a few days ago, now it says "awaiting a shipping vessel"
It's probably a system error, I know my ship is in Charleston, SC now after unloading in NY. It's obviously not back in Germany haha... |
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04-10-2008, 03:37 PM | #9 |
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What is the 800 number????? everyone just says the 800 number but I cant find it! the only 800 number i have been able to find is customer service and they say they dont have any information after the car leaves germany and told me to contact my dealer
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04-10-2008, 03:56 PM | #11 |
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That is correct. Once your car leaves the factory and arrives at the port, the 800# tracking is done.
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