Bmw Of Manhattan

F87LUV · 06-25-2008, 03:11 PM

Has anyone had their car serviced there?

rooster3.0 · 06-25-2008, 03:12 PM

My friend did. He wasn't happy. However, he's a lil bitch. I'm sure it's fine.

F87LUV · 06-25-2008, 03:13 PM

this is impossible... none of these local dealers seem to be any good.. maybe i just wont service it and let it blow up

gadget · 06-25-2008, 03:19 PM

Quote:

Originally Posted by ZGirl4U

this is impossible... none of these local dealers seem to be any good.. maybe i just wont service it and let it blow up

If you are as cute as you are funny then you must be smokin' hot

Now that the weather is nice, why not drive it out of state and get it serviced somewhere else

F87LUV · 06-25-2008, 03:21 PM

Quote:

Originally Posted by gadget

If you are as cute as you are funny then you must be smokin' hot

Now that the weather is nice, why not drive it out of state and get it serviced somewhere else

I wish! This is why I have a personality. I have to make up for other things.

Unfortunately, Im married to my new job and I have no time or flexibility at the moment.

danniexi · 06-25-2008, 03:28 PM

I went in to BMW of Manhattan (purchased the car there) to fix two bubbles I had with the crappy RFT. Reason I went there was the fact that I had purchased the wheel/tire insurance initially.

The SA himself was really nice. I came in the first day, waited around a few minutes, and he came back telling me that they didnt have any of the tires in stock, so he told me he would call me back when they arrived (next day). I was a little worried since the bubble turned into more like a rip on the side wall. He said it would be fine to drive. I took the dumbass risk of driving it back home anyways.

I go back the second time, SA said they have the tires in stock, but they cant replace the tires for me under warranty unless it gets the ok from the insurance company that covered the tires. I said screw it, change the tires, i'll pay up front for now and deal with the warranty reimbursement later. They take the documentation (pictures, descript, etc.) and get the wheels fixed. Before I get the car, they asked if I wanted the car to get cleaned. I SPECIFICALLY said no in case they fuck up the car. I get the car back dripping wet. Eugh. Wheels and tires look good, but my account gets $800 lighter. whatever.

The next few weeks, I call the SA every other day to get an update on the coverage for the tires. No answer. I called his desk... no answer. When I DID reach him, he said he'll give them a call and then give me a call back right away. I never got the call back.

Results? Well, the tires and wheels are holding up well. Haven't had an issue, but i did pay full price for those tires (partially my fault, i thought i could trust the dealer) and my car has swirl marks on some of the panels.

It's not the worst place to go to. The people there are really polite and courteous, but I was expecting better service and results from them. I've had better service in DiFeo which is crazy to say, but that's my experience.

F87LUV · 06-25-2008, 03:30 PM

Everyone says difeo is good. The whole tire insurance thing is total BS. My dad and I both purchased it and its worthless to be honest. He had to come out of pocket and wait like 6 weeks to get reimbursed!

shocka1212 · 06-25-2008, 03:33 PM

Quote:

Originally Posted by ZGirl4U

Everyone says difeo is good. The whole tire insurance thing is total BS. My dad and I both purchased it and its worthless to be honest. He had to come out of pocket and wait like 6 weeks to get reimbursed!

stay away from difeo. they are running a god damn mickey mouse operation over there. none of them know whats going on. its a nightmare walking in there. i have heard good things about prestige bmw in ramsey, nj

F87LUV · 06-25-2008, 03:33 PM

thats it

ihyln · 06-25-2008, 03:42 PM

Quote:

Originally Posted by shocka1212

stay away from difeo. they are running a god damn mickey mouse operation over there. none of them know whats going on. its a nightmare walking in there. i have heard good things about prestige bmw in ramsey, nj

I hope it's not the difeo bmw in tenefly NJ. If it is I might just have to kidnap my car from the VPC lot.

E91 Dude · 06-25-2008, 04:07 PM

I went there about a year and a half ago. I wanted to check them out because I heard they're owned by BMW NA, rather than being a franchise. I had rattling speaker and a couple of other minor issues (like a seat belt clip that kept falling off). During dropoff and pickup, the SA seemed rushed and indifferent. They kept the car for 5 days because they had to order a part, and I wasn't offerred a rental or loaner. When I picked up the car, all the problems were resolved and they put a BMW of Manhattan bottle of water in the passenger seat. Overall, I didn't think it was exceptional nor bad, but I probably wouldn't go there again just because it's out of the way for me.

fizzle · 06-25-2008, 04:24 PM

listen lana you are gonna get haters that hate every dealership so just go there experience it and thats that. if you like them, stay with them if not move on. kinda like a relationship...lol

nusevad · 06-25-2008, 04:26 PM

Quote:

Originally Posted by ZGirl4U

Everyone says difeo is good. The whole tire insurance thing is total BS. My dad and I both purchased it and its worthless to be honest. He had to come out of pocket and wait like 6 weeks to get reimbursed!

Damn, looks like i fell for that. So your dad had to pay out of his pocket first, then after 6 weeks he got reimbursed?

F87LUV · 06-25-2008, 04:27 PM

Yup!

F87LUV · 06-25-2008, 04:28 PM

I made an appointment tomorrow for Manhattan.... lets see how badly they f* up my car.

ihyln · 06-25-2008, 04:34 PM

Quote:

Originally Posted by FifthStreetz

Damn, looks like i fell for that. So your dad had to pay out of his pocket first, then after 6 weeks he got reimbursed?

I'm hearing different about the other plan where you pay nothing out of pocket. I'm planning on picking this up when I get my car next week. 600 vs 1200 and no hassle? The 1200 is a no brainer then considering the cost of tires in one year at least.

EastCoast335i · 06-25-2008, 04:34 PM

Quote:

Originally Posted by ZGirl4U

Everyone says difeo is good. The whole tire insurance thing is total BS. My dad and I both purchased it and its worthless to be honest. He had to come out of pocket and wait like 6 weeks to get reimbursed!

LANA!
Trust me on this one... STAY AWAY FROM DIFEO!!!

Definition of stealership - DIFEO

F87LUV · 06-25-2008, 04:37 PM

Difeo is out of my way. Basically everything sucks so I will go to the most convenient one.

TiAg335i · 06-25-2008, 04:58 PM

Hassel isn't that bad..you just have to TELL THEM what you want done...

nusevad · 06-25-2008, 05:01 PM

Quote:

Originally Posted by EastCoast335i

LANA!
Trust me on this one... STAY AWAY FROM DIFEO!!!

Definition of stealership - DIFEO

Their service department isnt THAT bad. But they do try to get every penny out of you.

Placey · 06-25-2008, 06:35 PM

Lana, check your PM

nyc3r · 06-25-2008, 07:48 PM

Quote:

Originally Posted by ZGirl4U

Has anyone had their car serviced there?

Yes, I purchased my car from them and have had all the service performed there. They will perform the 'required' service but you won't get any extras. No free car wash or loaners (even though I purchased my car from them).

I've also purchased parts from them before, everything is retail.

06-25-2008, 03:11 PM	#1
F87LUV Lieutenant General 3973 Rep 15,132 Posts Drives: '16 M2, '23 GT4 Join Date: May 2007 Location: NJ iTrader: (4) Garage List 2025 BMW Z4 M40i [10.00] 2016 BMW M2 [8.93]	Bmw Of Manhattan Has anyone had their car serviced there? __________________ IG: Trackinheels
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06-25-2008, 03:12 PM	#2
rooster3.0 Major 27 Rep 1,306 Posts Drives: E92 335i Join Date: Nov 2006 Location: Jersey iTrader: (4)	My friend did. He wasn't happy. However, he's a lil bitch. I'm sure it's fine.
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06-25-2008, 03:13 PM	#3
F87LUV Lieutenant General 3973 Rep 15,132 Posts Drives: '16 M2, '23 GT4 Join Date: May 2007 Location: NJ iTrader: (4) Garage List 2025 BMW Z4 M40i [10.00] 2016 BMW M2 [8.93]	this is impossible... none of these local dealers seem to be any good.. maybe i just wont service it and let it blow up __________________ IG: Trackinheels
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06-25-2008, 03:28 PM	#6
danniexi Brigadier General 3252 Rep 4,445 Posts Drives: 2022 F97 X3M Comp LCI Join Date: May 2008 Location: NJ/NY iTrader: (15) Garage List 2022 BMW X3M Compet ... [10.00] 2016 BMW F80 M3 [10.00]	I went in to BMW of Manhattan (purchased the car there) to fix two bubbles I had with the crappy RFT. Reason I went there was the fact that I had purchased the wheel/tire insurance initially. The SA himself was really nice. I came in the first day, waited around a few minutes, and he came back telling me that they didnt have any of the tires in stock, so he told me he would call me back when they arrived (next day). I was a little worried since the bubble turned into more like a rip on the side wall. He said it would be fine to drive. I took the dumbass risk of driving it back home anyways. I go back the second time, SA said they have the tires in stock, but they cant replace the tires for me under warranty unless it gets the ok from the insurance company that covered the tires. I said screw it, change the tires, i'll pay up front for now and deal with the warranty reimbursement later. They take the documentation (pictures, descript, etc.) and get the wheels fixed. Before I get the car, they asked if I wanted the car to get cleaned. I SPECIFICALLY said no in case they fuck up the car. I get the car back dripping wet. Eugh. Wheels and tires look good, but my account gets $800 lighter. whatever. The next few weeks, I call the SA every other day to get an update on the coverage for the tires. No answer. I called his desk... no answer. When I DID reach him, he said he'll give them a call and then give me a call back right away. I never got the call back. Results? Well, the tires and wheels are holding up well. Haven't had an issue, but i did pay full price for those tires (partially my fault, i thought i could trust the dealer) and my car has swirl marks on some of the panels. It's not the worst place to go to. The people there are really polite and courteous, but I was expecting better service and results from them. I've had better service in DiFeo which is crazy to say, but that's my experience. __________________ BMW MY22 F97 X3MC LCI - CURRENT BUILD THREAD\| Instagram: @danniexi BMW MY16 F80 M3 - GONE BMW MY08 E92 335XI - GONE BMW MY06 E46 325XI - GONE
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06-25-2008, 03:30 PM	#7
F87LUV Lieutenant General 3973 Rep 15,132 Posts Drives: '16 M2, '23 GT4 Join Date: May 2007 Location: NJ iTrader: (4) Garage List 2025 BMW Z4 M40i [10.00] 2016 BMW M2 [8.93]	Everyone says difeo is good. The whole tire insurance thing is total BS. My dad and I both purchased it and its worthless to be honest. He had to come out of pocket and wait like 6 weeks to get reimbursed! __________________ IG: Trackinheels
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06-25-2008, 03:33 PM	#9
F87LUV Lieutenant General 3973 Rep 15,132 Posts Drives: '16 M2, '23 GT4 Join Date: May 2007 Location: NJ iTrader: (4) Garage List 2025 BMW Z4 M40i [10.00] 2016 BMW M2 [8.93]	thats it __________________ IG: Trackinheels
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06-25-2008, 04:07 PM	#11
E91 Dude First Lieutenant 54 Rep 318 Posts Drives: Car Join Date: Oct 2005 Location: Location iTrader: (2)	I went there about a year and a half ago. I wanted to check them out because I heard they're owned by BMW NA, rather than being a franchise. I had rattling speaker and a couple of other minor issues (like a seat belt clip that kept falling off). During dropoff and pickup, the SA seemed rushed and indifferent. They kept the car for 5 days because they had to order a part, and I wasn't offerred a rental or loaner. When I picked up the car, all the problems were resolved and they put a BMW of Manhattan bottle of water in the passenger seat. Overall, I didn't think it was exceptional nor bad, but I probably wouldn't go there again just because it's out of the way for me.
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06-25-2008, 04:24 PM	#12
fizzle is it the 5oclock free crack giveaway? 240 Rep 17,453 Posts Drives: a motorized vee-hickle Join Date: May 2007 Location: North Jersey iTrader: (14)	listen lana you are gonna get haters that hate every dealership so just go there experience it and thats that. if you like them, stay with them if not move on. kinda like a relationship...lol
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06-25-2008, 04:27 PM	#14
F87LUV Lieutenant General 3973 Rep 15,132 Posts Drives: '16 M2, '23 GT4 Join Date: May 2007 Location: NJ iTrader: (4) Garage List 2025 BMW Z4 M40i [10.00] 2016 BMW M2 [8.93]	Yup! __________________ IG: Trackinheels
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06-25-2008, 04:28 PM	#15
F87LUV Lieutenant General 3973 Rep 15,132 Posts Drives: '16 M2, '23 GT4 Join Date: May 2007 Location: NJ iTrader: (4) Garage List 2025 BMW Z4 M40i [10.00] 2016 BMW M2 [8.93]	I made an appointment tomorrow for Manhattan.... lets see how badly they f* up my car. __________________ IG: Trackinheels
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06-25-2008, 04:37 PM	#18
F87LUV Lieutenant General 3973 Rep 15,132 Posts Drives: '16 M2, '23 GT4 Join Date: May 2007 Location: NJ iTrader: (4) Garage List 2025 BMW Z4 M40i [10.00] 2016 BMW M2 [8.93]	Difeo is out of my way. Basically everything sucks so I will go to the most convenient one. __________________ IG: Trackinheels
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06-25-2008, 04:58 PM	#19
TiAg335i Trance Life 333 Rep 4,706 Posts Drives: 2007 E92 335i Join Date: Jan 2007 Location: Long Island, NY iTrader: (4)	Hassel isn't that bad..you just have to TELL THEM what you want done...
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06-25-2008, 06:35 PM	#21
Placey First Lieutenant 15 Rep 367 Posts Drives: 08 Z4 3.0SI Join Date: Feb 2007 Location: Upstate New York iTrader: (1)	Lana, check your PM __________________ 08 Z4 3.0SI Black Sapphire/Black Int, 6sp, Sport/Premium --- retired --- 2010 BMW 650GS -- Z4 replacement Working with the most talented people on the most technically advanced automobiles....
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