FRM went bad, car is 2mo outside of extended warranty... how to deal with dealer/BMW?

Dazza335iC · 08-13-2018, 01:55 PM

Yesterday while running ISTA/D to prime my fuel pump after replacing my fuel filter, the FRM module failed. From what I've read in SI B01 20 16, this is not uncommon. My issue is that the extended 8yr/125k warranty begins at the inservice date of the vehicle, which for me was 6/4/10 (according to dealer). That means I'm 2 months outside of the 8yrs, and on the hook for god-only-knows how much.

Has anyone been able to successfully lobby BMW NA to cover something like this? From what I understand it's out of the dealer's hands, aside from putting in the claim and possibly appealing. Any tips/tricks are greatly appreciated!

Bavarian Tech · 08-14-2018, 12:19 PM

BMW has extended coverage to 10 years (from 8) from the in-service date

tcphoto · 08-14-2018, 01:32 PM

I'd get it into a dealership asap and be nice because it's easier to help someone that asks nicely for help.

Dazza335iC · 08-14-2018, 06:21 PM

Quote:

Originally Posted by Bavarian Tech

BMW has extended coverage to 10 years (from 8) from the in-service date

I can't find any SIBs, press releases, or other documentation to back this up. Can you share what you have please?

Bavarian Tech · 08-16-2018, 07:49 AM

Obviously this isn't the whole SIB, but its the same SIB as before just updated with the new info

Quote:

Originally Posted by Dazza335iC

I can't find any SIBs, press releases, or other documentation to back this up. Can you share what you have please?

08-13-2018, 01:55 PM	#1
Dazza335iC Second Lieutenant 55 Rep 220 Posts Drives: E39 M5, F15 35d Join Date: Nov 2014 Location: Portland, OR iTrader: (0) Garage List 2000 E39 M5 Dinan [0.00] 2017 X5 35d [0.00]	FRM went bad, car is 2mo outside of extended warranty... how to deal with dealer/BMW? Yesterday while running ISTA/D to prime my fuel pump after replacing my fuel filter, the FRM module failed. From what I've read in SI B01 20 16, this is not uncommon. My issue is that the extended 8yr/125k warranty begins at the inservice date of the vehicle, which for me was 6/4/10 (according to dealer). That means I'm 2 months outside of the 8yrs, and on the hook for god-only-knows how much. Has anyone been able to successfully lobby BMW NA to cover something like this? From what I understand it's out of the dealer's hands, aside from putting in the claim and possibly appealing. Any tips/tricks are greatly appreciated!
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08-14-2018, 12:19 PM	#2
Bavarian Tech Major 270 Rep 1,206 Posts Drives: 335i Join Date: Jan 2007 Location: Pittsburgh/Harrisburg iTrader: (15) Garage List 2006 330i [10.00]	BMW has extended coverage to 10 years (from 8) from the in-service date
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08-14-2018, 01:32 PM	#3
tcphoto Brigadier General 4182 Rep 3,249 Posts Drives: E92 335i 6MT Coupe Join Date: Dec 2009 Location: Nashville, TN iTrader: (1)	I'd get it into a dealership asap and be nice because it's easier to help someone that asks nicely for help. __________________
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