BMW Assist

carjon · 03-28-2006, 08:16 AM

Hopefully picking up my new 330xi in the next couple of days. I know that I get assist for free the first year but I still need to sign up, give them a credit card and then REMEMBER to cancel since it automatically renews according to the assist site.
The question is does any actually use it? Obviously if you are in a serious accident and can't call for help and it works (airbags go off, car didn't roll over on antenna) it is worth every penny. But other than that? There is no way, from what I can read, it is worth $20 a month after the first year - maybe $1 a month. Not interested in them letting me know when my car needs service etc.
SO, does anyone use it? Will anyone renew it?
Thanks for your help.

ashecnc · 03-28-2006, 08:34 AM

Quote:

Originally Posted by carjon

Hopefully picking up my new 330xi in the next couple of days. I know that I get assist for free the first year but I still need to sign up, give them a credit card and then REMEMBER to cancel since it automatically renews according to the assist site.
The question is does any actually use it? Obviously if you are in a serious accident and can't call for help and it works (airbags go off, car didn't roll over on antenna) it is worth every penny. But other than that? There is no way, from what I can read, it is worth $20 a month after the first year - maybe $1 a month. Not interested in them letting me know when my car needs service etc.
SO, does anyone use it? Will anyone renew it?
Thanks for your help.

I personally would have no use in it...but like I said...personally, keep us updated when you get your car

dom1 · 03-28-2006, 08:39 AM

The dealership took my credit card info but said that it would not automatically renew. Plus I've never used it and find no use for it.

Gitta · 03-28-2006, 08:47 AM

I did NOT give a credit card number to my dealer and told them I didn't want it, but I seem to have it anyway. My SA called me recently and said that my car emailed them because it is due for inspection but that hardly seems worth much since I can look at the stupid sticker myself.

triton. · 03-28-2006, 10:21 AM

I never gave my dealer any credit card info and mines still working. I've used it twice. Once to make sure it was working, and another time cause I was bored in bumber to bumber traffic.

hotsand5 · 03-28-2006, 10:38 AM

my dealer also said that it does not automatically renew...never used it though, but would be worth it if somebody steals the car (by towing it) and they recover it. I live in Chicago, so I cannot dismiss that from happening.

Laplacian · 03-28-2006, 11:52 AM

Hmm...my dealer said that it DOES automatically renew. That's why they took my credit card info. They also said that I'd get something in the mail in a year when it's time to renew, so all I'd have to do is call an 800 number to cancel. You guys might want to check with your dealer about it renewing automatically.

To answer the OP's question, no I haven't used it for anything. If it's stolen, then I guess it's nice to be able track it. But I don't really need someone else to make dinner reservations for me.

carjon · 03-28-2006, 12:02 PM

Thanks - about what I expected - and the service where you can make dinner reservations is an additional charge also. Based on some of the stuff that I read, even if you don't activate it at delivery time some of it works for 30 or 60 days or some period of time. On my wife's 2005 - we didn't activate and after a few months a red light came on the rear view mirror (very small) and acording to the manual it means the built in phone is disconnected, my wife doesn't notice it drives me crazy when I see it. Well I have 2 days to decide.

bsjd00 · 03-28-2006, 12:04 PM

Just to chime in, my dealer also told me (just about 10 days ago at delivery) that it does NOT automatically renew.

I wonder if anyone has a definite answer on this...

BitStream · 03-28-2006, 12:14 PM

my uncle, aka my dealer, just informed me it does automatically renew.

Oz · 03-28-2006, 12:42 PM

I haven't used it yet but you never when you need it. You never know when you will get in an accident or a have a engine failure, etc

boas1 · 03-29-2006, 05:44 PM

I called BMW Assist when my oil sensor went on and stayed on even after I put in a quart of oil. (Note that the sensor was found to be defective at the dealer two days later.)

Call went like this:
Hi, I am driving on Interstate 65, oil sensor went off, added oil but it did not go off.
BMW: Are you in a safe place?
I said I am driving on Interstate 65 and.....
BMW: Are you broken down?
I said.....
BMW: Sorry, we cannot help you, please read the manual.

The manual is useless, already read it, crossed my fingers and made it home at 50 mph after putting a 2nd quart in.

Based on limited experience, it may not be worthwhile to renew.

03-28-2006, 08:16 AM	#1
carjon First Lieutenant 7 Rep 349 Posts Drives: 328xi Sedan Join Date: Feb 2006 Location: CT iTrader: (0)	BMW Assist - anyone actually use it? Hopefully picking up my new 330xi in the next couple of days. I know that I get assist for free the first year but I still need to sign up, give them a credit card and then REMEMBER to cancel since it automatically renews according to the assist site. The question is does any actually use it? Obviously if you are in a serious accident and can't call for help and it works (airbags go off, car didn't roll over on antenna) it is worth every penny. But other than that? There is no way, from what I can read, it is worth $20 a month after the first year - maybe $1 a month. Not interested in them letting me know when my car needs service etc. SO, does anyone use it? Will anyone renew it? Thanks for your help. __________________ 2011 328xi black on black. Nav, connect, apps, Sirius.
	Appreciate 0 Tweet Quote

03-28-2006, 08:39 AM	#3
dom1 Private First Class 10 Rep 163 Posts Drives: 2006 330xi Join Date: Jan 2006 Location: Methuen, MA iTrader: (0)	The dealership took my credit card info but said that it would not automatically renew. Plus I've never used it and find no use for it. __________________ 2006 330xi MB, Terra, Burl Walnut, Auto, PP, Nav, Heated Seats, SP w/18in 2002 Acura MDX - wife's ride 2000 Ford Expedition Eddie Bauer 4x4 - wife's SUV retired after 120K miles and lots of problems 1994 Pontiac Sunbird 4 cyl. - retired after 170K miles
	Appreciate 0 Quote

03-28-2006, 08:47 AM	#4
Gitta Kelly's 330i 14 Rep 413 Posts Drives: 330i Join Date: Feb 2006 Location: E PA iTrader: (0) Garage List 2006 330i (current ... [0.00] 2006 330i (new) [0.00] 2006 330i (interior) [0.00]	I did NOT give a credit card number to my dealer and told them I didn't want it, but I seem to have it anyway. My SA called me recently and said that my car emailed them because it is due for inspection but that hardly seems worth much since I can look at the stupid sticker myself. __________________ '06 330ix \| 6MT \| TS-BDL-BW \| ZSP \| ZPP \| heated seats \|... mods \| cf splitters painted TiAg \| spoiler \| blacklines \| short shift knob \| cf trim \| *** winter setup: 17" ASA JH3 & Dunlop WinterSport M3 DSST * . '01 325xi \| auto \| TS-GDL-BW \| ZPP \| heated seats \|........... mods** \| spoiler \| mudguards \| blackout grills \| clear lights \| halo projector headlights \|
	Appreciate 0 Quote

03-28-2006, 10:21 AM	#5
triton. Captain 70 Rep 805 Posts Drives: 2009 Honda Fit Join Date: Sep 2005 Location: Wilmington, DE iTrader: (7) Garage List 2009 FIT [2.00]	I never gave my dealer any credit card info and mines still working. I've used it twice. Once to make sure it was working, and another time cause I was bored in bumber to bumber traffic. __________________ 2009 GE8 Fit SPORT AT Navi - Blue Sensation Pearl My E90 OEM Front/Side Bumpers for Sale -Here
	Appreciate 0 Quote

03-28-2006, 10:38 AM	#6
hotsand5 hotsand5 50 Rep 806 Posts Drives: 2006 BMW 330i 6spd Join Date: Nov 2005 Location: chicago iTrader: (0) Garage List 2006 330i [0.00]	my dealer also said that it does not automatically renew...never used it though, but would be worth it if somebody steals the car (by towing it) and they recover it. I live in Chicago, so I cannot dismiss that from happening. __________________ -2006 BMW 330i-Sapphire Black- Tera Leather-Aluminum trim- 6spd manual- Sport- Premium- Cold- Navigation- Euro. delivery -2005 Yamaha Warrior 1700 102cu"
	Appreciate 0 Quote

03-28-2006, 11:52 AM	#7
Laplacian Private First Class 15 Rep 182 Posts Drives: 2006 330i Join Date: Jan 2006 Location: Los Angeles, CA iTrader: (0)	Hmm...my dealer said that it DOES automatically renew. That's why they took my credit card info. They also said that I'd get something in the mail in a year when it's time to renew, so all I'd have to do is call an 800 number to cancel. You guys might want to check with your dealer about it renewing automatically. To answer the OP's question, no I haven't used it for anything. If it's stolen, then I guess it's nice to be able track it. But I don't really need someone else to make dinner reservations for me. __________________ 2006 BMW 330i \| TiAg \| Gray - burl \| Sport \| Prem \| Steptronic \| AS
	Appreciate 0 Quote

03-28-2006, 12:02 PM	#8
carjon First Lieutenant 7 Rep 349 Posts Drives: 328xi Sedan Join Date: Feb 2006 Location: CT iTrader: (0)	Thanks - about what I expected - and the service where you can make dinner reservations is an additional charge also. Based on some of the stuff that I read, even if you don't activate it at delivery time some of it works for 30 or 60 days or some period of time. On my wife's 2005 - we didn't activate and after a few months a red light came on the rear view mirror (very small) and acording to the manual it means the built in phone is disconnected, my wife doesn't notice it drives me crazy when I see it. Well I have 2 days to decide. __________________ 2011 328xi black on black. Nav, connect, apps, Sirius.
	Appreciate 0 Quote

03-28-2006, 12:04 PM	#9
bsjd00 Lieutenant 44 Rep 407 Posts Drives: e90 Join Date: Dec 2005 Location: U.S. iTrader: (0)	Just to chime in, my dealer also told me (just about 10 days ago at delivery) that it does NOT automatically renew. I wonder if anyone has a definite answer on this...
	Appreciate 0 Quote

03-28-2006, 12:14 PM	#10
BitStream First Lieutenant 41 Rep 344 Posts Drives: 2006 330i Join Date: Nov 2005 Location: New Jersey, US iTrader: (1) Garage List 2006 330i [0.00]	my uncle, aka my dealer, just informed me it does automatically renew.
	Appreciate 0 Quote

03-28-2006, 12:42 PM	#11
Oz Lieutenant Colonel 33 Rep 1,770 Posts Drives: 2006 330i, 2004 X5 Join Date: Aug 2005 Location: Wayne, NJ iTrader: (1) Garage List 2006 330i [0.00]	I haven't used it yet but you never when you need it. You never know when you will get in an accident or a have a engine failure, etc __________________ 2006 330i Steptronic/Alpine White/Black Leather/Burl Walnut Trim/Premium Package/iDrive/Heated Seats/Winter: STYLE 159 Blizzak LM-22 RFT/Summer: TBD 2004 X5 Steptronic/Alpine White/Grey Leather/Poplar Trim/Premium Package/Heated Seats/iPod Adapter
	Appreciate 0 Quote

03-29-2006, 05:44 PM	#12
boas1 Private 5 Rep 64 Posts Drives: BMW 325xi 2006 Join Date: Oct 2005 Location: Midwest iTrader: (0)	BMW "Assist" I called BMW Assist when my oil sensor went on and stayed on even after I put in a quart of oil. (Note that the sensor was found to be defective at the dealer two days later.) Call went like this: Hi, I am driving on Interstate 65, oil sensor went off, added oil but it did not go off. BMW: Are you in a safe place? I said I am driving on Interstate 65 and..... BMW: Are you broken down? I said..... BMW: Sorry, we cannot help you, please read the manual. The manual is useless, already read it, crossed my fingers and made it home at 50 mph after putting a 2nd quart in. Based on limited experience, it may not be worthwhile to renew.
	Appreciate 0 Quote