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BMW 3-Series (E90 E92) Forum
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Service Cancelled!
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02-17-2009, 06:38 AM | #1 |
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Service Cancelled!
I'd booked my car in for its first service today. It's a 2007 335i Auto and has relatively low miles.
On occasions I detect a little bit of lag in low rev ranges and suggested this be tested and the latest software updates applied if necessary - We agreed that should this be required it would be done under warranty. OK, now I personally don't believe that I should pay for any updates to make the car run as it should have when it left the factory, however I see their point so I agreed to this. However at same time I asked whether my iDrive could be updated to the latest firmware revision. I was quoted £250. I was flabbergast and promptly cancelled the service + updates and walked out. Can anyone indicate what they may have paid for this please. |
02-17-2009, 06:53 AM | #2 |
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Not 100% on this but doesn't the update take ages to apply?
Im assuming they charge so they dont get people in all the time to ask for updates if nothings wrong. |
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02-17-2009, 07:08 AM | #3 |
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If its under warranty and there is something wrong with your car then they should fix it FOC!
Cheeky gits! |
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02-17-2009, 07:35 AM | #4 |
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+1 - and also try and design a car that doesn't take HOURS to update the firmware!!
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02-17-2009, 07:41 AM | #5 |
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tell them (or possibly another dealer now) that the CD continues to play after you've switched the car off every now and then. There is a PUMA about this (rectification notice in the event of customer complaint) and they will update the iDrive software.
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Current: 2021 G21 330i M-Sport Previous: 2018 A6 Avant S-Line MMI+, 2014 F31 320d M-Sport, 2013 F10 520d M-Sport, 2011 F10 530d M-Sport, 2008 320i M-Sport Coupe, 2002 325i, 2001 318i valvetronic, 1998 318i, 1996 525i, 1990 Porsche 944S2 |
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02-17-2009, 07:55 AM | #6 |
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I have noticed that mine does this, I turn it off and I can hear clicking and whirring sounds come from the DVD slot. Can't be the cd slot as there was no disc in.
I am planning on getting an oil change as it is a year old and done about 11k miles. The service indicator says there is another 7k miles to go before it needs a service but seems a bit long to change the oil. I am getting some Mobil 1 LL04 for it too. |
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02-17-2009, 08:30 AM | #8 |
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I asked about an update on mine a couple of years ago and she said you have to pay unless there is a fault.
So I said 'erm ok - the I drive is slow to respond sometimes' she said ok thats fine we'll do an update (need the car for 2 days in case the download crashes!) for free. Like xenon says, just make something up. |
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02-17-2009, 08:40 AM | #9 | |
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Quote:
There's been quite a bit of discussion on the forum about which oil to use for a 335D service - the conclusion is (and I have this in writing from BMW) is that Castrol Edge Turbodiesel LL04 is recommended. About £90 from Halfords for 8 litres and will save you £50 - £60 on the first service, if you supply it yourself. Ed
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02-17-2009, 08:44 AM | #10 |
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My idrive sofware was upgraded under warranty - all I reported was slow to respond and often crashes. They upgraded it and no problems since
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02-17-2009, 09:04 AM | #11 | |
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Quote:
I bought 5 litres of LL01 (for the price of 4 litres) and they are going to get some LL04 for me so as I have already got half of what I need I'll give them a chance to get me the right stuff and then I'll book it in. |
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02-17-2009, 12:53 PM | #12 |
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Watch out for the right flavour of Edge TurboDiesel LL04 though, I believe there is a 5w40 and a 0w30. I forget now which is the recommended one for our Diesel BMW's
Probably very little in it really.. |
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02-17-2009, 03:25 PM | #13 |
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0W-30 - forgot to mention that bit!
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