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BMW 3-Series (E90 E92) Forum
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can dealers get in trouble?
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04-15-2009, 12:51 PM | #1 |
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can dealers get in trouble?
let's say you have a tune and other mods and a good relationship with your dealer and they ignore your mods and do warranty work that maybe could possible be attributed to your mods.
maybe you tell them you'll go somewhere else for the work and they lose out on the business if they don't do it under warranty. anyway. can they get in trouble with BMW if word gets out?
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04-15-2009, 05:08 PM | #5 |
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In other words, if the dealer partakes in warranty fraud, could there be any consequences?
The warranty covers an unmodified car, with original or equivalent third party parts. Anything that deliberately changes the car from its design specs rightly voids the warranty for related or interdependent components. Unfortunately, BMW sometimes takes advantage of mods to ignore likely unrelated repairs, while some individuals hide mods to seek likely related repairs. This is the main reason I have never added a tune. I don't want to put myself in the position of spending money I would prefer not to versus trying to get the dealer to foot the bill for something that wasn't covered by the warranty. Plain and simple, like it or not, our new car vehicle warranty doesn't cover the drivetrain if any of the common mods discussed here have been applied. As my warranty winds down, if I still have the car, I'll likely incorporate a tune, maybe a downpipe or two, new FMIC, intake, exhaust, and a tacky airfoil using rivets and ductape. Well, maybe just a piggyback. |
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04-15-2009, 11:34 PM | #7 |
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i should have been more clear.
say you have a tune and your hpfp goes. it is clear that these are defective and have issues even without a tune. you and your dealer agree to do the repair work under warranty since issues are well documented. then bmw finds out. what happens next? i guess the dealer has to defend its position to bmw.
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permormance mods - procede rev II, vishnu dci, helix fmic, ar catless dp's |
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04-16-2009, 01:18 PM | #8 | |
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04-16-2009, 01:45 PM | #9 |
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These has been debated in variation on other forums. It depends on the dealer documents the work and how BMW views it.
If your concerned, don't risk voiding your warranty... |
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04-16-2009, 01:50 PM | #10 |
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They have to prove the modification you did directly impacted the problem on your car.
IE- if you had suspension work and your radio fails... they can't deny your radio claim. |
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04-16-2009, 02:17 PM | #11 | |
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I have seen threads on bimmerforms with a dealer voiding a warenty on an m3 for aftermaket wheels when his diff blew up.They said the extra straign from the 20s caused it to break. dont go to the dealer modded if you want to keep your warenty |
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04-16-2009, 05:03 PM | #12 |
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Your example is likely but if your HPFP goes up and you are running a tune, you can bend over and grit your teeth. If you remove it and they still find codes, ditto.
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04-16-2009, 05:12 PM | #13 | |
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04-16-2009, 05:22 PM | #14 |
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I have a nice agreement with my dealer; I can mod the car, he actually advice me what I and how I should modify, BUT we agreed that if a repair needs to be done and the cause of the defect is related to non standard parts I will have to pay the costs myself.
In general I see a big difference in how BMW US operates vs BMW Europe. This might be related to the different way lawsuits are handled in the US and in Europe. For example an 1.000.000 milj. euro settlement will never ever happen in europe in a non business to business lawsuit.
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04-17-2009, 05:01 PM | #15 |
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my question specifically pertains to a situation where your dealer agrees to do the work because he knows the hpfp is bad anyway but then BMW finds out and they think it is your tune. maybe this hasn't happened to anyone but i think that if i ever have an issue with the pump, my dealer would take care of it even with mods. i just don't want them to get in trouble.
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cosmetic mods - BBS LM's, body colored reflectors, 30% tint
permormance mods - procede rev II, vishnu dci, helix fmic, ar catless dp's |
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04-17-2009, 05:42 PM | #16 |
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its all about what the dealer writes in the documents they send to BMW to claim warranty work.
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04-18-2009, 10:01 AM | #17 |
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ok thanks
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cosmetic mods - BBS LM's, body colored reflectors, 30% tint
permormance mods - procede rev II, vishnu dci, helix fmic, ar catless dp's |
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