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      04-17-2009, 12:12 AM   #1
ElliottP
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Angry So Livid Right Now (pics) (Dinan Stage II) | What to do?

What a day...

I got the car back from the shop today and check out my invoice below. First of all, they didn't replace the fuel pump, which was what I thought the issue was. They did replace an injector. Could one of you experts look at the tech notes and confirm?

I don't really wanna reflash it again if it's just going to throw the damn fuel pump code. In fact, after a cold start I had a longer crank, which I thought was the warning sign.

Second thing is that they charged me $240 saying that I requested the upgrade my software. Requested? I requested they not mess with the software... Does anyone think I can get that money back?

And then, to top it off, when I got in the car, my iPod nano, old one, that I always leave plugged into the USB was gone. A technician stole my iPod! Seriously? What kind of service is that.

So, can I demand a new fuel pump under warranty? I'm attaching a list of codes that were reported, from the diagnostic tool, as well as the invoice. This is really starting to piss me off.


Invoice


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      04-17-2009, 12:18 AM   #2
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umm yup, you are pretty much screwed. three times by my count, too.

Edit: you might want to take your phone number off of there.
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      04-17-2009, 12:39 AM   #3
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Quote:
Originally Posted by 335iheLLraiseR View Post
umm yup, you are pretty much screwed. three times by my count, too.

Edit: you might want to take your phone number off of there.
Looks like we're down to two things, Dinan should cover the 240 according to their website.
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      04-17-2009, 12:42 AM   #4
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well, thats a little bit better.
'
Edit: lol, nevermind, read the bottom.
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      04-17-2009, 12:44 AM   #5
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Theres also 2FBF, which I was told is the HPFP thing, is that right?
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      04-17-2009, 12:48 AM   #6
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thats what it looks like, it appears it didnt throw a code when the tech test drove it.
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      04-17-2009, 12:50 AM   #7
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Fault code 2FBF is the fault code associated with HPP failure...
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      04-17-2009, 12:51 AM   #8
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Quote:
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thats what it looks like, it appears it didnt throw a code when the tech test drove it.
I drove it hard heading home with no codes but I'm wary that the moment I reflash it, the fuel pump will fault out again. lol.
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      04-17-2009, 12:55 AM   #9
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that sux...
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      04-17-2009, 12:59 AM   #10
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2FBF is what led to replace my fuel pump (twice now). Sucks on the iPod front, I leave my mini in mine all the time too.
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      04-17-2009, 01:00 AM   #11
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Quote:
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that sux...
I know right! How much is a new fuel pump anyway, and why do they suck so much (rhetorical question)?
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      04-17-2009, 01:01 AM   #12
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Quote:
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2FBF is what led to replace my fuel pump (twice now). Sucks on the iPod front, I leave my mini in mine all the time too.
Is there some sort of service bulletin/memo I can print off and show my SA? I don't understand why they are reluctant to change it.
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      04-17-2009, 01:02 AM   #13
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probably because they want to blame Dinan.
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      04-17-2009, 01:10 AM   #14
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Quote:
Originally Posted by ElliottP View Post
Is there some sort of service bulletin/memo I can print off and show my SA? I don't understand why they are reluctant to change it.
SIB 12 55 06. Yes I know it off the top of my head.
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      04-17-2009, 01:11 AM   #15
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SIB 12 55 06. Yes I know it off the top of my head.
dude, you have to be kidding.
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      04-17-2009, 01:14 AM   #16
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wait they charged you for the software upgrade???

I heard everyone was getting those for free (or was at least supposed to)
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      04-17-2009, 01:18 AM   #17
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Quote:
Originally Posted by 335iheLLraiseR View Post
dude, you have to be kidding.
Fraid not. They've performed that sib 3 times in the last 7 months or so. It helps I remember numbers with great ferocity.
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      04-17-2009, 01:21 AM   #18
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Quote:
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wait they charged you for the software upgrade???

I heard everyone was getting those for free (or was at least supposed to)
They did and I didn't even ask for it. If you know specifically of anyone not being charged could you me know? Thanks!
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      04-17-2009, 01:25 AM   #19
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yeah I saw a thread about it a few weeks ago. V32.1 or something right?

or was it V31.2?
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      04-17-2009, 01:28 AM   #20
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ok found it... PM 335iPaul

he is running V32.1 and I don't think he paid for it
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      04-17-2009, 02:13 AM   #21
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I'd argue about the so-called $240.00 dollar software upgrade.

That's bullshit man...
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      04-17-2009, 02:14 AM   #22
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I've been reprogrammed twice. There has to be a reason to program, just asking for it results in being charged. Sucks they weren't clear about it. Does your work estimate say what you asked?
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