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      05-21-2009, 08:16 PM   #1
bluespeed117
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New Century BMW

This is a little review of my experience 2 weeks ago with this dealership.
One word
AWSOME

The story goes like this:
My car needed maintenance and New Century is the closest dealership to my house. Car was leased from Crevier, which is another great dealership.

My car is in the dealer for less than a day. Im called to go pick up the car so I do. The guy taking care of me was Scott Abrams, great guy. They bring down my car and I notice something. Big Ol scuff on my front bumper. My bumper is an M5 replica and sits low to the ground. Im guessing they didnt compensate for the lowered stance and accidentally scraped the front bumper.

I take this up with Scott and he acknowledged that the scuff wasnt there when I brought the car in. So he sets up for me to bring the car the next day so that the dealership can refiberglass the bumper and paint if for me free of charge. AWSOME, my bumper had another scrape on it but they went ahead and fixed that too.

Heres the good part; I go in the next day to drop off the car blah blah and im about ready to get setup with my loaner car. Problem with that is that Im 19 years of age and I have to be 21 in order to get a loaner. The car loaner attendant (whos name escapes me) went to the management and comes back 5 min later with the news. He practically fought for me to get a loaner car and he won. Soon after i was set up with an 09 e90 328i in jet black. I was ecstatic.

I take the loaner with much pleasure and loved the car for the three days that I had it. The car rode beautifully and still had that new car smell. The car was equiped with Adaptive Xenon headlights which i enjoyed very much, might be a future mod for my car

Anywho, I went to pick up my car and I was very pleased with the bumper. The quality of service that this dealership provided was amazing. This dealership really made me feel like I was being taken car of. I thank New Century BMW for taking very good care of my car and Me. Thank you again.
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      05-21-2009, 08:19 PM   #2
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nice! i'll be sure to go there when i purchase my e92.
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      05-21-2009, 08:19 PM   #3
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nice! its great to hear stories like these
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      05-21-2009, 08:35 PM   #4
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yea, its good that once in a while we hear good news about the dealerships and their convince. good write up btw i didn't know that you had to be 21 older to get a loaner. thanx.
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      05-21-2009, 09:25 PM   #5
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nice guess I'll go with him next time i go back to new cen.
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      05-21-2009, 09:34 PM   #6
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New century is great ! SA and staff are very friendly as well.
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      05-21-2009, 10:33 PM   #7
mackaikai
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got my car there, love the dealership, highly recommended
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      05-21-2009, 10:36 PM   #8
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great to hear that! new century
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      05-22-2009, 12:07 AM   #9
TheTwinz
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it's spelled AWESOME.

sorry, it was just distracting since you capitalize it every time you misspelled it.. but nice story.
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      05-22-2009, 12:51 AM   #10
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i agree. i had the same bumper and they cracked the bumper i had. it was full cf. they took care of it as well.

i bought all my cars there.
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      05-22-2009, 01:13 AM   #11
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that's good!
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      05-22-2009, 01:33 AM   #12
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The only dealership that I go to is New Century and Crevier. They are the BEST at service.
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      05-22-2009, 03:02 PM   #13
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nice to hear this..im just few blocks away
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      05-22-2009, 04:14 PM   #14
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very nice......good to know...
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      05-22-2009, 09:34 PM   #15
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they scraped my aero lip b4, repainted the entire thing.

ncbmw really do take care of their modded customers
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      05-22-2009, 09:58 PM   #16
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but why do they scratch all their customers??? lol
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      05-22-2009, 10:19 PM   #17
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Quote:
Originally Posted by jzhang View Post
but why do they scratch all their customers??? lol


haha i think i'll take mine there for my next service and hope they scrape my bumper so they can repaint my whole bumper from scrapes i had put on it!
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      05-22-2009, 10:20 PM   #18
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I also take my car here and they are very good. I used to go to pacific bmw in glendale, but they are terrible.
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      05-23-2009, 02:53 AM   #19
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Quote:
Originally Posted by yowhuddupb View Post


haha i think i'll take mine there for my next service and hope they scrape my bumper so they can repaint my whole bumper from scrapes i had put on it!
Now that sounds like a plan! I have a scrape on my Aero Lip also, this could be a good idea
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      05-23-2009, 02:56 AM   #20
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Quote:
Originally Posted by jzhang View Post
but why do they scratch all their customers??? lol
cuz they take it up the ramp and dont angle it comin bak down, so they end up scraping ur shit. my SA knows best not to take it up like that ne more tho, he knows how to take care of my car now
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      05-23-2009, 10:33 AM   #21
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Quote:
Originally Posted by ra2fanatic View Post
cuz they take it up the ramp and dont angle it comin bak down, so they end up scraping ur shit. my SA knows best not to take it up like that ne more tho, he knows how to take care of my car now
+1

Happened to several members on here, inlcuding longtran. That ramp is a killer to lowered cars. I also go to NCBMW. My car never goes up. My SA leaves a note on the windshield...only to be moved by him. It stays @ ground level.

Otherwise...NCBMW is awesome shit. Much better than my previous dealerships (BMW of SD, and South Bay BMW).
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      05-23-2009, 01:33 PM   #22
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nice to hear! i always take my car to new century to get it serviced!
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