Dealer , SA, and Tech

blueaudi18 · 01-29-2010, 05:38 PM

trying to start a thread to help others find a good SA and dealer for service.

bmw gallery of norwood.
SA - Matt "something"
Tech - unknown
service done- dead battery and rear turn signal and break light out warning (but actually still works)

nice guy but is kind of clueless. I even spoonfead him the service bulliten for my problem yet still blame my HID AE is the problem. Will not fix under warranty.

Arustik1 · 01-29-2010, 06:12 PM

Shrewsbury
Ali Khoruous
Anything

Tell him Dave Arustamian with the white 335 sent you.

-D

Patsfan123 · 03-12-2010, 12:19 AM

Wagner BMW wants $2100 for 4 new tires, 2 new rims and alignment.. I declined.

TripEEE · 03-12-2010, 09:57 AM

I have been going to HC of Sudbury. They have been great, have not had any issues there at all compared to Wagner of Northboro. Always have to wait for days to get my car in there and not friendly at all.

JeffL · 03-12-2010, 10:17 AM

I had no issues at Wagner. I bought my 335 from them so they did all the service. All was good.

I bought my M5 from HC BMW Sudbury so I've been going there, more or less the same experience, positive.

jopa489 · 03-12-2010, 10:32 AM

Been a Peabody customer for years and years. We've bought a ton of cars from them between my family and I. Sales and service have been first rate.

ibeclueless · 03-12-2010, 02:28 PM

all the SA at BMW Gallery of Norwell are good, been there multiple times to fixed minor problems, never had any problems with them.

ska///235i · 03-12-2010, 03:24 PM

BMW peabody for almost 5 years, good service and all but....

when they fix the steering column lock issue back in 2007, they never changed the part instead they messed around with the coil spring cartridge and somewhat broke this part. I found out while retrofitting paddle shifters to my steering wheel and had to replace this part by myself.
i still have the old part, things were took apart and wasn't re-install correctly, some pieces of the part was broken and the wiring in the cartridge was a freakin nightmare....long story short, they have no idea what they're doing in some of these new parts but I guess that happens in every dealer

TripEEE · 03-18-2010, 12:27 PM

Just brought my car down to HC of Sudbury for a clutch issue. Within two hours of dropping the car off I got a call saying they were honor the replacement! I am very pleased with every experience I have had with HC of Sudbury.
I got a pretty sweet rental for the day too, 2010 Camero. Nothing like the 335i but its a lot better than a KIA right?!?!

01-29-2010, 05:38 PM	#1
blueaudi18 Colonel 307 Rep 2,687 Posts Drives: e92 08' 335i , mb sl500 Join Date: Oct 2007 Location: boston iTrader: (25)	Dealer , SA, and Tech trying to start a thread to help others find a good SA and dealer for service. bmw gallery of norwood. SA - Matt "something" Tech - unknown service done- dead battery and rear turn signal and break light out warning (but actually still works) nice guy but is kind of clueless. I even spoonfead him the service bulliten for my problem yet still blame my HID AE is the problem. Will not fix under warranty. __________________ POSTED WITH APOLOGIES FOR POOR SPELLING, GRAMMAR AND SENTENCE STRUCTURE Poor Man's M3
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01-29-2010, 06:12 PM	#2
Arustik1 HYEPWR 103 Rep 2,868 Posts Drives: E46 M3 Join Date: Oct 2007 Location: Mesa, AZ iTrader: (3) Garage List 2007 E92 335i [0.00]	Shrewsbury Ali Khoruous Anything Tell him Dave Arustamian with the white 335 sent you. -D __________________ 2002 330ci Titanium Silver / Gray 2005 X5 3.0i Black Sapphire Metallic / Black 2002 M3 Laguna Seca Blue / Black 2001 M5 Jet Black / Black
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03-12-2010, 12:19 AM	#3
Patsfan123 First Lieutenant 15 Rep 328 Posts Drives: 2007 328xi Coupe Join Date: Apr 2009 Location: Quincy, MA iTrader: (0)	Wagner BMW wants $2100 for 4 new tires, 2 new rims and alignment.. I declined.
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03-12-2010, 09:57 AM	#4
TripEEE Private First Class 23 Rep 195 Posts Drives: 2017 540i M Sport Join Date: Aug 2009 Location: Northboro iTrader: (0)	I have been going to HC of Sudbury. They have been great, have not had any issues there at all compared to Wagner of Northboro. Always have to wait for days to get my car in there and not friendly at all.
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03-12-2010, 10:17 AM	#5
JeffL Major 36 Rep 1,202 Posts Drives: C63 Join Date: Jan 2008 Location: Massachusetts iTrader: (1)	I had no issues at Wagner. I bought my 335 from them so they did all the service. All was good. I bought my M5 from HC BMW Sudbury so I've been going there, more or less the same experience, positive. __________________ no sig.
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03-12-2010, 10:32 AM	#6
jopa489 Major General 127 Rep 6,594 Posts Drives: Anything with Wheels Join Date: Mar 2009 Location: USA iTrader: (9)	Been a Peabody customer for years and years. We've bought a ton of cars from them between my family and I. Sales and service have been first rate. __________________ X7 LCI // Incoming C7 ZR1 ZTK // Sebring + TRX // Hydro + Raptor Gen1 Roush // Tuxedo
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03-12-2010, 02:28 PM	#7
ibeclueless What 143 Rep 9,325 Posts Drives: E92 328xi Join Date: Mar 2009 Location: Quincy, MA iTrader: (1)	all the SA at BMW Gallery of Norwell are good, been there multiple times to fixed minor problems, never had any problems with them. __________________ E92 328xi Space Gray Aero Lip \| M3 Side Skirts \| CF Performance Spoiler \| ACS Roof \| Gloss Black Grilles \| LUX H8 Angels \| BMW Performance Exhaust My E92 Photos
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03-12-2010, 03:24 PM	#8
ska///235i ***** noob 1455 Rep 10,477 Posts Drives: 325xi>M235i>428GCx Mspor Join Date: Sep 2005 Location: Boston iTrader: (34) Garage List 2006 325xi [0.00]	BMW peabody for almost 5 years, good service and all but.... when they fix the steering column lock issue back in 2007, they never changed the part instead they messed around with the coil spring cartridge and somewhat broke this part. I found out while retrofitting paddle shifters to my steering wheel and had to replace this part by myself. i still have the old part, things were took apart and wasn't re-install correctly, some pieces of the part was broken and the wiring in the cartridge was a freakin nightmare....long story short, they have no idea what they're doing in some of these new parts but I guess that happens in every dealer __________________ 2006 325xi (Sold) 2014 M235I (Current) 2015 428xi Gran Coupe (STB)
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03-18-2010, 12:27 PM	#9
TripEEE Private First Class 23 Rep 195 Posts Drives: 2017 540i M Sport Join Date: Aug 2009 Location: Northboro iTrader: (0)	Just brought my car down to HC of Sudbury for a clutch issue. Within two hours of dropping the car off I got a call saying they were honor the replacement! I am very pleased with every experience I have had with HC of Sudbury. I got a pretty sweet rental for the day too, 2010 Camero. Nothing like the 335i but its a lot better than a KIA right?!?!
	Appreciate 0 Quote