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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > Canada > Contacting BMW Canada?



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      02-12-2010, 03:00 PM   #1
bigjilm
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Contacting BMW Canada?

I've been struggling with a new car order, and decide to enlist the help of the head office. I pulled the contact info off of the website and made the call last week.

Since I opened the case, I haven't heard anything back and they're not returning my calls. He originally told me that he'd try to call me by the end of the week (2 days later) but it's now been 9 days and I'm giving up hope. I think I just got screened to voicemail a few minutes ago, though that could just be paranoia.

Has anyone had any luck with these guys? If I decide to escalate, does anyone have a contact name/number of a manager or something? (Feel free to PM me if you don't want to post the info on the forum).

Thanks in advance...
Jim
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      02-12-2010, 03:17 PM   #2
bigjilm
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Uh - how did you do that, e90post? Less than 3 minutes after posting that question, the head office guy called me back. Some kind of witchcraft!

So, maybe I'm not looking to escalate today, but if someone has that info it might come in handy next week. Hopefully not...
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