Fellow Canucks do not use Fedex

Jaws · 11-10-2006, 08:06 PM

Last April I ordered rims/tires for my S2000 from Tire Rack and had them shipped via Fedex. Everything arrived as it should and I paid a $40 in brokerage fees.

Last week I ordered winter tires for the BMW from TR and had them shipped via Fedex expecting them to arrive this week. I get a call from Fedex today telling me that they have some documents to sign so my shipment can clear customs. I have never had to sign anything with any shipper to clear customs beforre, but had them fax it to my office. The document that needs to be signed gives Fedex "one time power of attorney" and on that document you must provide a GST number, whether you are a business or an individual. WTF???

.

I called Fedex and explained that I was purchasing this as an individual. The Fedex rep explained that this information must be colllected and if I didn't have a GST number that I could provide my SIN to Fedex and on my behalf they would get a GST number for me.

. There is no fcuking way that I am giving my SIN to some Fedex operator. I managed to remain calm, hung up the phone and called CBS (Canadian Border Service). I spoke to a customs agent who put me on hold and called Fedex to tell them that there was no need to collect this information. After being on hold for 10 min, the helpful (and I'm actually serious) customs agent told me that he talked to the Fedex rep that I had spoken to, and her supervisor. He told them that there was no need to collect this information, and their response was that it is Fedex policy.

My choices are:
1) Get a GST number. Which is very interesting in that the CCRA website clearly states that GST numbers are only for businesses. To apply on-line for a GST number, you must agree to the terms and conditions listed and one of those conditions is that the GST number my be used for business purposes.
2) Tell Fedex that they better send me my tires and that I am not providing them with a number and they can go fcuk themselves.
3) Tell Fedex to send the tires back to TR. They were sent prepaid, so the contract is between Fedex and TR.

This whole issue is really pissing me off. I also believe that Fedex is probably in violation of the new privacy laws by asking for information which is not required, especially with regards to asking for my SIN.

End of rant.

speedyj88 · 11-10-2006, 08:21 PM

Option #2.

Vinobien · 11-11-2006, 10:47 AM

Send them back to TR and buy some well made Canadian tires. Although I think they only make snow tires in Canada.

Vinobien · 11-11-2006, 10:56 AM

Here is a Canadian street tire.... Can someone photoshop this on the car.

GregL · 11-11-2006, 11:35 AM

Quote:

Originally Posted by Jaws

Last April I ordered rims/tires for my S2000 from Tire Rack and had them shipped via Fedex. Everything arrived as it should and I paid a $40 in brokerage fees.

...

This whole issue is really pissing me off. I also believe that Fedex is probably in violation of the new privacy laws by asking for information which is not required, especially with regards to asking for my SIN.

End of rant.

That's all just...disturbing. I always try to avoid FedEx as they have a tendency of not delivering my packages on the scheduled day because they didn't feel like it. But hearing about the possibility of this happening is outright ludicrous. They probably have a whole booklet of SIN's from customers who don't know any better. As for your course of action, sorry, I really can't say what would be best.

Edit: It would probably be advisable though to inform TR that their merchandise may be coming back to them, as FedEx is requiring that you do something not legal in this country before being allowed to take delivery.

MINNOW · 11-11-2006, 10:27 PM

So much for Fedex's sterling reputation - I'd be pissed also with them asking for a SIN number or GST number for an individual.

Given the same choices I would opt to send them back, and then either re-order from Tire Rack with shipping by UPS, or try Tire Trends or 1010 Tires in B.C.
Hope it works out for you.

mosport70 · 11-11-2006, 10:59 PM

Call Fedex HQ ASAP and get to the bottom of this.

800-463-3339 or 800-247-4747

FedEx Customer Relations
3875 Airways Blvd
Module H3 Department 4634
Memphis, TN 38116

kevE90 · 11-12-2006, 05:14 AM

what does SIN and GST stand for?

Jaws · 11-12-2006, 01:41 PM

Quote:

Originally Posted by kevE90zsp

what does SIN and GST stand for?

Social Insurance Number
Goods and Services Tax (6%)

spots · 11-13-2006, 08:13 PM

Why don't you hire your own broker to get them across?

Vinobien · 11-13-2006, 09:21 PM

canucks got no sense of humor unless they drink molson

Vinobien · 11-16-2006, 08:11 PM

figures

Jaws · 11-16-2006, 09:06 PM

Quote:

Originally Posted by Vinobien

canucks got no sense of humor unless they drink molson

Looking for validation? Hahaha, very funny.

11-10-2006, 08:06 PM	#1
Jaws Lieutenant Colonel 49 Rep 1,738 Posts Drives: 2006 325i mt Join Date: Aug 2006 Location: Edmonton iTrader: (0)	Fellow Canucks do not use Fedex Last April I ordered rims/tires for my S2000 from Tire Rack and had them shipped via Fedex. Everything arrived as it should and I paid a $40 in brokerage fees. Last week I ordered winter tires for the BMW from TR and had them shipped via Fedex expecting them to arrive this week. I get a call from Fedex today telling me that they have some documents to sign so my shipment can clear customs. I have never had to sign anything with any shipper to clear customs beforre, but had them fax it to my office. The document that needs to be signed gives Fedex "one time power of attorney" and on that document you must provide a GST number, whether you are a business or an individual. WTF???. I called Fedex and explained that I was purchasing this as an individual. The Fedex rep explained that this information must be colllected and if I didn't have a GST number that I could provide my SIN to Fedex and on my behalf they would get a GST number for me. . There is no fcuking way that I am giving my SIN to some Fedex operator. I managed to remain calm, hung up the phone and called CBS (Canadian Border Service). I spoke to a customs agent who put me on hold and called Fedex to tell them that there was no need to collect this information. After being on hold for 10 min, the helpful (and I'm actually serious) customs agent told me that he talked to the Fedex rep that I had spoken to, and her supervisor. He told them that there was no need to collect this information, and their response was that it is Fedex policy. My choices are: 1) Get a GST number. Which is very interesting in that the CCRA website clearly states that GST numbers are only for businesses. To apply on-line for a GST number, you must agree to the terms and conditions listed and one of those conditions is that the GST number my be used for business purposes. 2) Tell Fedex that they better send me my tires and that I am not providing them with a number and they can go fcuk themselves. 3) Tell Fedex to send the tires back to TR. They were sent prepaid, so the contract is between Fedex and TR. This whole issue is really pissing me off. I also believe that Fedex is probably in violation of the new privacy laws by asking for information which is not required, especially with regards to asking for my SIN. End of rant. __________________ 2006 325i - Sparkling Graphite 2000 S2000 - New Formula Red 2007 Chev Silverado crew cab Z71
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11-11-2006, 10:47 AM	#3
Vinobien The 3 Day Diet! 20 Rep 630 Posts Drives: Space Gray e92, 88 911 Cab Join Date: Sep 2006 Location: Conshohocken, PA iTrader: (0) Garage List 1988 911 Porsche Ca ... [0.00]	Send them back to TR and buy some well made Canadian tires. Although I think they only make snow tires in Canada.
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11-11-2006, 10:56 AM	#4
Vinobien The 3 Day Diet! 20 Rep 630 Posts Drives: Space Gray e92, 88 911 Cab Join Date: Sep 2006 Location: Conshohocken, PA iTrader: (0) Garage List 1988 911 Porsche Ca ... [0.00]	Here is a Canadian street tire.... Can someone photoshop this on the car. Attached Images
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11-11-2006, 10:27 PM	#6
MINNOW Current E90 Fetishist 4 Rep 246 Posts Drives: '07 323i / '04 MINI Cooper Join Date: Apr 2006 Location: Edmonton, Alberta iTrader: (0)	So much for Fedex's sterling reputation - I'd be pissed also with them asking for a SIN number or GST number for an individual. Given the same choices I would opt to send them back, and then either re-order from Tire Rack with shipping by UPS, or try Tire Trends or 1010 Tires in B.C. Hope it works out for you.
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11-11-2006, 10:59 PM	#7
mosport70 First Lieutenant 12 Rep 332 Posts Drives: 330xi Join Date: Apr 2006 Location: South iTrader: (0) Garage List 2006 330xi [0.00] 2006 330xi [0.00] 2006 330xi [0.00]	Call Fedex HQ ASAP and get to the bottom of this. 800-463-3339 or 800-247-4747 FedEx Customer Relations 3875 Airways Blvd Module H3 Department 4634 Memphis, TN 38116 __________________ 330xi Sparkling Graphite \| Terra with Burl Walnut \| ZPP \| ZSP with Style 162 \| Comfort Access \| Heated Seats \| PDC \| Navigation \| Satellite Radio \| OEM Alarm \| De-badged \| OEM Strut Brace \| Blacklines \| Rear Fogs \| Silver Front Indicator Bulbs Ordered: 4.3.2006 Scheduled for Production: 4.7.2006 Awaiting Transport: 4.13.2006 En Route: 4.19.2006 At Preparation Center: 5.11.2006 Performance Center Delivery: 06.01.2006
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11-10-2006, 08:21 PM	#2
speedyj88 Private First Class 3 Rep 146 Posts Drives: 2006 M Roadster Join Date: Jan 2006 Location: Los Angeles iTrader: (0) Garage List 2006 330i [0.00]	Option #2.
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11-12-2006, 05:14 AM	#8
kevE90 Lieutenant 23 Rep 574 Posts Drives: F8x Join Date: May 2006 Location: queens, ny iTrader: (0)	what does SIN and GST stand for?
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11-13-2006, 08:13 PM	#10
spots Private 0 Rep 61 Posts Drives: 07 328 Join Date: Apr 2006 Location: Florida iTrader: (0)	Why don't you hire your own broker to get them across? __________________ '07 328 ED Oct 10/06 Currently on MS Don Juan awaiting redelivery
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11-13-2006, 09:21 PM	#11
Vinobien The 3 Day Diet! 20 Rep 630 Posts Drives: Space Gray e92, 88 911 Cab Join Date: Sep 2006 Location: Conshohocken, PA iTrader: (0) Garage List 1988 911 Porsche Ca ... [0.00]	canucks got no sense of humor unless they drink molson
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11-16-2006, 08:11 PM	#12
Vinobien The 3 Day Diet! 20 Rep 630 Posts Drives: Space Gray e92, 88 911 Cab Join Date: Sep 2006 Location: Conshohocken, PA iTrader: (0) Garage List 1988 911 Porsche Ca ... [0.00]	figures
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