Need help...I need to find my car!!!

AxelLopezzzz · 11-20-2006, 08:02 PM

Hello to everyone in this forum. I've been trying to track my car since the vessel left Germany on Nov 1st. My CA could not tell me the name of vessel my car is on.

In order to get to PR the route would be Germany to Charleston, to Jacksonville and finally Puerto Rico. Right now I don't have any idea where my car should be.

I'm going crazy. My car's VIN is WBAWB735X7P021697. If someone gets a positive ID somewhere between Charleston and PR, let me know.

I've been calling the 800 number and it says "in transit" since Nov 1st.

Please help

TXSoxFan · 11-20-2006, 08:35 PM

First of all, your CA should be able to tell you what ship it is on..if he isn't it hasn't left yet, or he is lying/being lazy.

Try putting your VIN # in here..their website has been down today, but you should be able to see it if it is on WW's ships. Check the sticky thread about order tracking for more info.

http://schedule.2wglobal.com/AppTrac...trackType=Auto

328xic · 11-20-2006, 09:14 PM

this website has been down for the last couple days.....

AxelLopezzzz · 11-21-2006, 05:58 AM

Thanks guys, I'll keep trying other ways.

tommithy · 11-21-2006, 10:53 AM

Quote:

Originally Posted by 328xic

this website has been down for the last couple days.....

The website isn't down, it's just been changed so the direct link to the auto tracking page is broken. There is a link on that page that takes you to the main page where you can pick cargo tracking and then auto. Or go here:

http://www.2wglobal.com/www/wep/index.jsp

soma4u · 11-21-2006, 11:08 AM

website is not down, however all tracking capabilities are disabled right now

AxelLopezzzz · 11-21-2006, 12:14 PM

This Is Driving Me Crazy!!

Neon21db · 11-21-2006, 12:46 PM

Have you tried speaking to a person on the 800 number?

tommithy · 11-21-2006, 12:50 PM

Quote:

Originally Posted by Neon21db

Have you tried speaking to a person on the 800 number?

In my experience after your car leaves Germany the 800 number is pretty useless.

I did send an email to W&W with the server error that happens when you try to track. Hopefully they will fix it.

PiperD · 11-21-2006, 01:13 PM

http://www.2wglobal.com/www/newsFeat....jsp?oid=20972

Jackson · 11-21-2006, 01:53 PM

I spoke to a representative of W & W located in Halifax, Canada at about 1:30pm Eastern Standard Time. She confirmed their computer difficulties stating that the main server (that is apparently having all the problems) is located in Oslo, Norway. W & W will be working on the system tonight (i.e after 10 pm EST) to hopefully fix the problem for tomorrow. She also said that this problem likely would not be affecting the loading of vehicles onto their ships.

Keep you fingers crossed!

radgator1 · 11-21-2006, 02:42 PM

If your shipping company is Harms you can call them directly and they will tell you the name of your ship and approximate date it will get to port. They won't be able to tell you much else though.

Jackson · 11-21-2006, 03:45 PM

AxelLopez:

Based on your information that your car left Bremerhaven on Nov. 1, it is possible that it was on the Emden, a K-Line of America ship. Here is link to their schedule showing the Emden was to arrive in Charleston on Nov. 17. (However, the website is only updated to Nov. 15)http://www.kline.com/KAMCarCarrier/s...ticshuttle.asp .

Don't know if this helps at all but it might be a clue. I don't know if you contacted K-Line and gave them your VIN# whether they could give you more info.

Good Luck

PiperD · 11-21-2006, 05:50 PM

WW site is back online

AxelLopezzzz · 11-21-2006, 06:58 PM

Thanks Jackson, I haven't found my car yet but at least I have more places to look.

Thanks guys, I'll keep you posted.

AxelLopezzzz · 11-21-2006, 07:04 PM

I just checked the location of the EMDEN and is already on their way back to Europe.

Let's see if I have better luck searching with other carriers.

I'll keep my fingers crossed!!

cal99_99 · 11-21-2006, 08:59 PM

I think mine left Germany about the date or 1 day earlier. It has been stating in transit since Nov 1 until today when i called the 1800 numbers. It said your car is at the port waiting for shipping vessel. That is the same message before Nov 1. I hope my car is in Charleston port, not still waiting in Germany

Anyone got the same waiting vessel message when your car arrived at the US port?

John 070 · 11-22-2006, 04:33 AM

Quote:

Originally Posted by cal99_99

I think mine left Germany about the date or 1 day earlier. It has been stating in transit since Nov 1 until today when i called the 1800 numbers. It said your car is at the port waiting for shipping vessel. That is the same message before Nov 1. I hope my car is in Charleston port, not still waiting in Germany

Anyone got the same waiting vessel message when your car arrived at the US port?

No, as my vehicle was nearing end of production, it seems like the 800 changed quite a few times, from await transport to POE, released to carrier to POE, at POE awaiting shipping vessel, to in transit and contact your center.

I thought that it was when in doubt, contact the CA? I believe it's their job to look this information up for you. If you don't pay for your car, they don't get the $$$. Unless they sell it to someone else I guess.

TXSoxFan · 11-22-2006, 07:11 AM

Quote:

Originally Posted by cal99_99

I think mine left Germany about the date or 1 day earlier. It has been stating in transit since Nov 1 until today when i called the 1800 numbers. It said your car is at the port waiting for shipping vessel. That is the same message before Nov 1. I hope my car is in Charleston port, not still waiting in Germany

Anyone got the same waiting vessel message when your car arrived at the US port?

My car arrived on the 15th, and I get the same message.."your car is at the port awaiting a shipping vessel", even though WW says it was discharged...according to my CA, he says it is at the docks, awaiting transport to the VPC...you are probably in the same situation.

AxelLopezzzz · 11-22-2006, 01:33 PM

The more you look in different places the more confused I get. Yesterday I called the 800# and it said that it was awaiting for a vessel, maybe because it was getting first to Charleston, NC and then to Jacksonville, FL.

Today I called the 800# and it says "in transit". I looked in three different carriers and no one could match the VIN#. I also checked in the owners circle website and it says "at VPC". So, I don't know who has the most accurate info.

I won't give up!!! More will follow!!

soma4u · 11-22-2006, 02:06 PM

i would trust the oc over the 800# at this point

cal99_99 · 11-22-2006, 05:55 PM

Quote:

Originally Posted by AxelLopez

The more you look in different places the more confused I get. Yesterday I called the 800# and it said that it was awaiting for a vessel, maybe because it was getting first to Charleston, NC and then to Jacksonville, FL.

Today I called the 800# and it says "in transit". I looked in three different carriers and no one could match the VIN#. I also checked in the owners circle website and it says "at VPC". So, I don't know who has the most accurate info.

I won't give up!!! More will follow!!

The 800 # changed to in transit today and owner circle said at VPC. Hopefully is on the way to the Sunshine State

11-20-2006, 08:02 PM	#1
AxelLopezzzz Lieutenant 27 Rep 495 Posts Drives: 2008 Alpine White M3 Sedan Join Date: Feb 2006 Location: Puerto Rico iTrader: (1) Garage List 2007 335i Coupe [0.00] 2007 335i Coupe [0.00] 2006 330i [0.00] 2006 330i [0.00]	Need help...I need to find my car!!! Hello to everyone in this forum. I've been trying to track my car since the vessel left Germany on Nov 1st. My CA could not tell me the name of vessel my car is on. In order to get to PR the route would be Germany to Charleston, to Jacksonville and finally Puerto Rico. Right now I don't have any idea where my car should be. I'm going crazy. My car's VIN is WBAWB735X7P021697. If someone gets a positive ID somewhere between Charleston and PR, let me know. I've been calling the 800 number and it says "in transit" since Nov 1st. Please help __________________ 2008 Alpine White M3 Sedan, 6 speed manual, extended Red Novillo Leather, Navigation.
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11-20-2006, 08:35 PM	#2
TXSoxFan Second Lieutenant 54 Rep 244 Posts Drives: 2018 M3 Join Date: Nov 2006 Location: Austin, TX iTrader: (0)	First of all, your CA should be able to tell you what ship it is on..if he isn't it hasn't left yet, or he is lying/being lazy. Try putting your VIN # in here..their website has been down today, but you should be able to see it if it is on WW's ships. Check the sticky thread about order tracking for more info. http://schedule.2wglobal.com/AppTrac...trackType=Auto
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11-20-2006, 09:14 PM	#3
328xic Private 9 Rep 69 Posts Drives: 328xi coupe Join Date: Nov 2006 Location: North Jersey. iTrader: (0)	this website has been down for the last couple days.....
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11-21-2006, 05:58 AM	#4
AxelLopezzzz Lieutenant 27 Rep 495 Posts Drives: 2008 Alpine White M3 Sedan Join Date: Feb 2006 Location: Puerto Rico iTrader: (1) Garage List 2007 335i Coupe [0.00] 2007 335i Coupe [0.00] 2006 330i [0.00] 2006 330i [0.00]	Thanks guys, I'll keep trying other ways. __________________ 2008 Alpine White M3 Sedan, 6 speed manual, extended Red Novillo Leather, Navigation.
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11-21-2006, 11:08 AM	#6
soma4u First Lieutenant 24 Rep 328 Posts Drives: e92 335i Join Date: Oct 2006 Location: orlando, fl iTrader: (0)	website is not down, however all tracking capabilities are disabled right now __________________ '07 E92 335I--RECEIVED 11/28! '06 4-RUNNER SPORT ED '04 G-35 COUPE (RETIRED)
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11-21-2006, 12:14 PM	#7
AxelLopezzzz Lieutenant 27 Rep 495 Posts Drives: 2008 Alpine White M3 Sedan Join Date: Feb 2006 Location: Puerto Rico iTrader: (1) Garage List 2007 335i Coupe [0.00] 2007 335i Coupe [0.00] 2006 330i [0.00] 2006 330i [0.00]	This Is Driving Me Crazy!! __________________ 2008 Alpine White M3 Sedan, 6 speed manual, extended Red Novillo Leather, Navigation.
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11-21-2006, 12:46 PM	#8
Neon21db First Lieutenant 40 Rep 389 Posts Drives: Audi Q8 Join Date: Oct 2006 Location: NJ iTrader: (0)	Have you tried speaking to a person on the 800 number?
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11-21-2006, 01:13 PM	#10
PiperD Clutch pedal >> Dead pedal 18 Rep 709 Posts Drives: '11 e92 335is 6MT Join Date: Sep 2006 Location: GTA iTrader: (0) Garage List 2011 335is coupe [0.00] 2007 335i coupe [0.00]	Performing maintenance http://www.2wglobal.com/www/newsFeat....jsp?oid=20972 __________________ In my garage: '11 e92 335is 6MT (05/10) SpGrey/CoralRed/GlacSlvr ExecPkg/NavPkg/19" 225M Retired: '07 e92 335i 6MT (12/06) SpklgGrpht/CoralRed/GreyPoplar Retired: '04 330Ci M-Sport 6MT SilverGrey/NaturalTan/MyrtleWood Retired: '00 328Ci 5MT SteelGrey/Grey/MyrtleWood Retired: '87 Pontiac Grand-Am 3AT White/Grey
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11-21-2006, 01:53 PM	#11
Jackson Private 7 Rep 78 Posts Drives: 2008 M3 Coupe Join Date: Aug 2006 Location: Toronto, Canada iTrader: (0)	I spoke to a representative of W & W located in Halifax, Canada at about 1:30pm Eastern Standard Time. She confirmed their computer difficulties stating that the main server (that is apparently having all the problems) is located in Oslo, Norway. W & W will be working on the system tonight (i.e after 10 pm EST) to hopefully fix the problem for tomorrow. She also said that this problem likely would not be affecting the loading of vehicles onto their ships. Keep you fingers crossed!
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11-21-2006, 02:42 PM	#12
radgator1 Lieutenant Colonel 53 Rep 1,600 Posts Drives: e90 335i Join Date: Aug 2006 Location: SoCal iTrader: (4) Garage List 2007 e90 335i [0.00] 2007 e90 335i [0.00]	If your shipping company is Harms you can call them directly and they will tell you the name of your ship and approximate date it will get to port. They won't be able to tell you much else though.
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11-21-2006, 03:45 PM	#13
Jackson Private 7 Rep 78 Posts Drives: 2008 M3 Coupe Join Date: Aug 2006 Location: Toronto, Canada iTrader: (0)	AxelLopez: Based on your information that your car left Bremerhaven on Nov. 1, it is possible that it was on the Emden, a K-Line of America ship. Here is link to their schedule showing the Emden was to arrive in Charleston on Nov. 17. (However, the website is only updated to Nov. 15)http://www.kline.com/KAMCarCarrier/s...ticshuttle.asp . Don't know if this helps at all but it might be a clue. I don't know if you contacted K-Line and gave them your VIN# whether they could give you more info. Good Luck
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11-21-2006, 05:50 PM	#14
PiperD Clutch pedal >> Dead pedal 18 Rep 709 Posts Drives: '11 e92 335is 6MT Join Date: Sep 2006 Location: GTA iTrader: (0) Garage List 2011 335is coupe [0.00] 2007 335i coupe [0.00]	WW site is back online __________________ In my garage: '11 e92 335is 6MT (05/10) SpGrey/CoralRed/GlacSlvr ExecPkg/NavPkg/19" 225M Retired: '07 e92 335i 6MT (12/06) SpklgGrpht/CoralRed/GreyPoplar Retired: '04 330Ci M-Sport 6MT SilverGrey/NaturalTan/MyrtleWood Retired: '00 328Ci 5MT SteelGrey/Grey/MyrtleWood Retired: '87 Pontiac Grand-Am 3AT White/Grey
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11-21-2006, 06:58 PM	#15
AxelLopezzzz Lieutenant 27 Rep 495 Posts Drives: 2008 Alpine White M3 Sedan Join Date: Feb 2006 Location: Puerto Rico iTrader: (1) Garage List 2007 335i Coupe [0.00] 2007 335i Coupe [0.00] 2006 330i [0.00] 2006 330i [0.00]	Thanks Jackson, I haven't found my car yet but at least I have more places to look. Thanks guys, I'll keep you posted. __________________ 2008 Alpine White M3 Sedan, 6 speed manual, extended Red Novillo Leather, Navigation.
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11-21-2006, 07:04 PM	#16
AxelLopezzzz Lieutenant 27 Rep 495 Posts Drives: 2008 Alpine White M3 Sedan Join Date: Feb 2006 Location: Puerto Rico iTrader: (1) Garage List 2007 335i Coupe [0.00] 2007 335i Coupe [0.00] 2006 330i [0.00] 2006 330i [0.00]	I just checked the location of the EMDEN and is already on their way back to Europe. Let's see if I have better luck searching with other carriers. I'll keep my fingers crossed!! __________________ 2008 Alpine White M3 Sedan, 6 speed manual, extended Red Novillo Leather, Navigation.
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11-21-2006, 08:59 PM	#17
cal99_99 Second Lieutenant 30 Rep 257 Posts Drives: 2007 328i coupe Join Date: Aug 2006 Location: orlando, FL iTrader: (0)	I think mine left Germany about the date or 1 day earlier. It has been stating in transit since Nov 1 until today when i called the 1800 numbers. It said your car is at the port waiting for shipping vessel. That is the same message before Nov 1. I hope my car is in Charleston port, not still waiting in Germany Anyone got the same waiting vessel message when your car arrived at the US port? __________________ TiAg 328i coupe with zsp, nav, ca, rearshade, power seats, black leatherette with burl walnut trim. Placed order:9-16-06 production started:10-18-06 Production finished:10-24-06 waited at port of exit:10-25-06 Shipped: 11-01-06 Arrived:11-16-06 At VPC:11-21-06 At dealer:11-25-06 delivery: 11-27-06
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11-22-2006, 01:33 PM	#20
AxelLopezzzz Lieutenant 27 Rep 495 Posts Drives: 2008 Alpine White M3 Sedan Join Date: Feb 2006 Location: Puerto Rico iTrader: (1) Garage List 2007 335i Coupe [0.00] 2007 335i Coupe [0.00] 2006 330i [0.00] 2006 330i [0.00]	The more you look in different places the more confused I get. Yesterday I called the 800# and it said that it was awaiting for a vessel, maybe because it was getting first to Charleston, NC and then to Jacksonville, FL. Today I called the 800# and it says "in transit". I looked in three different carriers and no one could match the VIN#. I also checked in the owners circle website and it says "at VPC". So, I don't know who has the most accurate info. I won't give up!!! More will follow!! __________________ 2008 Alpine White M3 Sedan, 6 speed manual, extended Red Novillo Leather, Navigation.
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11-22-2006, 02:06 PM	#21
soma4u First Lieutenant 24 Rep 328 Posts Drives: e92 335i Join Date: Oct 2006 Location: orlando, fl iTrader: (0)	i would trust the oc over the 800# at this point __________________ '07 E92 335I--RECEIVED 11/28! '06 4-RUNNER SPORT ED '04 G-35 COUPE (RETIRED)
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