Delivery Disaster!!!!!!!

Deebest · 12-03-2006, 08:06 AM

After a Looooooooooooooooooooooooooooooooooooooooong wait (Ordered 20 Sep 06) I came to the dealership to take my E92 328XI home. After about an hour waiting for the detailer to finish up. I got my remote and went to the parking lot to find it. Boy was I in for a treat

it was an Efreak'n 90! I was soo disapointed and shocked I didn't know what to do. I bought the car when I was in Iraq through pentagoncarsales.com (Terry) and I couldn't blame or yell at the dealership for that mistake since they had nothing to do with it. I sent a good nasty e-mail and a not so pleasant message to them in germany. The only good thing I see now is that they will have to build me a new car and I can opt for a E92 335i with different exterior & interior colors. Man defenitely one of the worst days in the year of 06'. For a brief moment I was thinking of taking it and getting a refund since the coupe was more expensive. So I told my friend to get me out of there before I ended up with the sedan and later on regreting it.

John 070 · 12-03-2006, 08:52 AM

Wow, I'm sorry to hear that. I'm trying to think back as to what indicates E92. Now that the "c" has been dropped from the model, I wondered if that could happen. List price on the BMW order would show it clearly, as the coupe is higher. How about the VIN?? I've imagined people missing the sport package, rear sunshade, even iDrive, but never a mistake that big....sometimes we just have to let go and start over. Good luck on getting what you want.

rrandyy · 12-03-2006, 02:30 PM

Same thing happened when I ordered my E92 for european delivery except I caught the mistake when I was signing paperwork and paying for the car. I would have been *really* surprised to show up in europe and be handed the keys to a sedan. oc.bmwusa.com doesnt tell you if your order is a E90 or E92. Just that its a 328i or 335i. As a result my exact specs were built on an E90 and then again on an E92 for me.

DrDomer · 12-03-2006, 03:31 PM

"oc.bmwusa.com doesnt tell you if your order is a E90 or E92. Just that its a 328i or 335i."

Ummm... That makes me paranoid!

Carnage · 12-03-2006, 10:53 PM

that sucks but if you end up getting an 335 instead then that should help make it all better. Good luck!

MMMAZi · 12-04-2006, 12:18 AM

well not only buyers suffer out of this issue. My dealer initially didn't wanna give any discount . I agree to buy 335i coupe for 500 below MSRP. However next they they found out the lease offer that they gave to me had an error. They used wrong residual (they used e90's residual instead of e92 's). This cost them about 1000$. Moreover, when i went to sign for lease. The finance manager made the same mistake and used e90's residual instead of e92's. So in the end they gave almost 3000 discount off MSRP.

Deebest · 12-04-2006, 12:01 PM

We are researching and what happened now I'll fill you guys in on what's going on.

BuckJon · 12-04-2006, 12:10 PM

That blows man. I'd flip out, but like you said you could not rightfully get mad at the dealer as they are just used for delivery. I ordered mine through mil sales but won't be picking it up until March. Did they give you a loaner car in the meantime while your actual order is made or do you have another car? In my case I already sold my old car so I'd be pretty fucked. I feel for you man.

stressdoc · 12-04-2006, 12:36 PM

The 335xi will rock. Be thankful on that count.

Dante · 12-04-2006, 02:56 PM

That couldn't have happened with the E46.

The "i" and "ci" appendixes were unmistakable.

Maybe BMW shouldn't have changed that!

Deebest · 12-16-2006, 11:05 AM

No, no loaner till the new car gets here I'm left bumming off rides to work from friends. I also sold my car before I deployed. I now have a new production month of Febuary and they are estimating delivery of sometime in April.

sobriquet · 12-16-2006, 04:39 PM

I'm sorry to hear that. At least you'll have a car you'll be happy with in the end. I was glad to hear you didn't "settle." Good luck with it.

Last E92 M3 · 12-19-2006, 01:24 PM

Quote:

Originally Posted by MMMAZi

well not only buyers suffer out of this issue. My dealer initially didn't wanna give any discount . I agree to buy 335i coupe for 500 below MSRP. However next they they found out the lease offer that they gave to me had an error. They used wrong residual (they used e90's residual instead of e92 's). This cost them about 1000$. Moreover, when i went to sign for lease. The finance manager made the same mistake and used e90's residual instead of e92's. So in the end they gave almost 3000 discount off MSRP.

good stuff.
did you find this after all the paperwork or while doing it?
good job!

328xic · 12-19-2006, 01:36 PM

Quote:

Originally Posted by rrandyy

Same thing happened when I ordered my E92 for european delivery except I caught the mistake when I was signing paperwork and paying for the car. I would have been *really* surprised to show up in europe and be handed the keys to a sedan. oc.bmwusa.com doesnt tell you if your order is a E90 or E92. Just that its a 328i or 335i. As a result my exact specs were built on an E90 and then again on an E92 for me.

when i was filling out my paperwork to order my car the SA wrote 328xi and i was like wait a minute how will they know this is a coupe it doesnt say it anywhere and he didn't know so I made him put 328XIC, I was def not taking the chance of gettin a sedan, why did they drop the C? anyone know?

bombard · 02-11-2007, 08:38 AM

I bought mine through Superior Motors while I was in Iraq. I got a copy of the order that showed the code for 335i coupe which is WB73. I knew for sure what I wanted was what was being built. I got the car I ordered!

Dollar Bill · 02-11-2007, 11:20 AM

That sucks, I feel for you! But let’s put it in perspective, sounds like you got home safely. Shame on the dealership, they should note that this mistake happened while in Iraq and go out of their way to help you with a ride until your new car gets here!

DrGP · 02-11-2007, 11:29 AM

Sorry for your disappointment, but the reality is that you will be ending up with a better car than you originally ordered. I would want to see if there was any way that the dealership could EXPEDITE the order. Perhaps they could change out the options on a car that is scheduled to be built to get the car to you sooner.

RokX · 02-13-2007, 01:21 AM

Yeah, the code is a key thing and my SA put 335ci coupe on the order just for a little extra too

DocRoss · 02-13-2007, 07:29 AM

I actually ordered space g and the gray poplar trim to help avoid this problem. I like them both--but being truthful with you all, I could not decide so I let "exclusive to coupe" help make the decision for me.

Now, if I get a space g sedan with gray poplar trim in a couple of weeks, that would be something.

Sorry to hear about the mix-up, I really wish they had not changed the nomenclature and left the ci designation alone. Enjoy the TT's though, this might have worked out in your favor--in a divine karmic sort of way

adamr · 02-13-2007, 08:05 AM

making me worried ... whats the code for the E93???

STE92VE · 02-13-2007, 10:25 AM

Quote:

Originally Posted by DocRoss

I actually ordered space g and the gray poplar trim to help avoid this problem. I like them both--but being truthful with you all, I could not decide so I let "exclusive to coupe" help make the decision for me.

Ditto

DocRoss · 02-13-2007, 10:49 AM

Quote:

Originally Posted by BimmerEnvy

Ditto

I think the combo should look pretty good, don't you?

Have you made a ship yet? I just found out I am on the Topeka scheduled to arrive in NYC 2/23/2007.

12-03-2006, 08:06 AM	#1
Deebest Enlisted Member 4 Rep 46 Posts Drives: 11' 535I X Drive Join Date: Sep 2006 Location: Ft. Drum, NY iTrader: (0)	Delivery Disaster!!!!!!! After a Looooooooooooooooooooooooooooooooooooooooong wait (Ordered 20 Sep 06) I came to the dealership to take my E92 328XI home. After about an hour waiting for the detailer to finish up. I got my remote and went to the parking lot to find it. Boy was I in for a treat it was an Efreak'n 90! I was soo disapointed and shocked I didn't know what to do. I bought the car when I was in Iraq through pentagoncarsales.com (Terry) and I couldn't blame or yell at the dealership for that mistake since they had nothing to do with it. I sent a good nasty e-mail and a not so pleasant message to them in germany. The only good thing I see now is that they will have to build me a new car and I can opt for a E92 335i with different exterior & interior colors. Man defenitely one of the worst days in the year of 06'. For a brief moment I was thinking of taking it and getting a refund since the coupe was more expensive. So I told my friend to get me out of there before I ended up with the sedan and later on regreting it.
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12-03-2006, 08:52 AM	#2
John 070 Lieutenant General 1725 Rep 14,825 Posts Drives: 335i cpe Join Date: Oct 2006 Location: ZSP/ZPP/ZCW iTrader: (0)	Wow, I'm sorry to hear that. I'm trying to think back as to what indicates E92. Now that the "c" has been dropped from the model, I wondered if that could happen. List price on the BMW order would show it clearly, as the coupe is higher. How about the VIN?? I've imagined people missing the sport package, rear sunshade, even iDrive, but never a mistake that big....sometimes we just have to let go and start over. Good luck on getting what you want.
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12-03-2006, 02:30 PM	#3
rrandyy Captain 32 Rep 799 Posts Drives: E92 328 Join Date: Sep 2006 Location: California iTrader: (0)	Same thing happened when I ordered my E92 for european delivery except I caught the mistake when I was signing paperwork and paying for the car. I would have been really surprised to show up in europe and be handed the keys to a sedan. oc.bmwusa.com doesnt tell you if your order is a E90 or E92. Just that its a 328i or 335i. As a result my exact specs were built on an E90 and then again on an E92 for me.
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12-03-2006, 03:31 PM	#4
DrDomer Major 43 Rep 1,349 Posts Drives: 2004 330ci ZHP, 1999 Miata Join Date: Nov 2006 Location: Iowa iTrader: (0)	"oc.bmwusa.com doesnt tell you if your order is a E90 or E92. Just that its a 328i or 335i." Ummm... That makes me paranoid! __________________ Any man who can drive safely while kissing a pretty girl is simply not giving the kiss the attention it deserves. ~Albert Einstein
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12-03-2006, 10:53 PM	#5
Carnage Lieutenant General 343 Rep 16,407 Posts Drives: people insane Join Date: Jun 2005 Location: classified iTrader: (2)	that sucks but if you end up getting an 335 instead then that should help make it all better. Good luck!
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12-04-2006, 12:18 AM	#6
MMMAZi Private 1 Rep 52 Posts Drives: 335i Coupe Join Date: Sep 2006 Location: So. Cal / Chandler,AZ iTrader: (0)	well not only buyers suffer out of this issue. My dealer initially didn't wanna give any discount . I agree to buy 335i coupe for 500 below MSRP. However next they they found out the lease offer that they gave to me had an error. They used wrong residual (they used e90's residual instead of e92 's). This cost them about 1000$. Moreover, when i went to sign for lease. The finance manager made the same mistake and used e90's residual instead of e92's. So in the end they gave almost 3000 discount off MSRP.
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12-04-2006, 12:01 PM	#7
Deebest Enlisted Member 4 Rep 46 Posts Drives: 11' 535I X Drive Join Date: Sep 2006 Location: Ft. Drum, NY iTrader: (0)	We are researching and what happened now I'll fill you guys in on what's going on.
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12-04-2006, 12:10 PM	#8
BuckJon First Lieutenant 19 Rep 364 Posts Drives: '07 335i Coupe Join Date: Nov 2006 Location: San Diego, CA iTrader: (0)	That blows man. I'd flip out, but like you said you could not rightfully get mad at the dealer as they are just used for delivery. I ordered mine through mil sales but won't be picking it up until March. Did they give you a loaner car in the meantime while your actual order is made or do you have another car? In my case I already sold my old car so I'd be pretty fucked. I feel for you man. __________________ Turtles Run
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12-04-2006, 12:36 PM	#9
stressdoc Moderator 657 Rep 10,864 Posts Drives: BMW i8; Toy 4runner TRD pro Join Date: Jun 2005 Location: Waco TX iTrader: (0)	The 335xi will rock. Be thankful on that count.
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12-04-2006, 02:56 PM	#10
Dante Enthusiast 474 Rep 1,789 Posts Drives: F87 M2 / F31 330d Join Date: Nov 2005 Location: Bavaria iTrader: (0) Garage List 2004 E46 BMW M3 [0.00] 2017 F87 BMW M2 [10.00] 2013 F31 330d Touring [9.50] 2009 E89 Z4 Sdrive 30i [9.00] 1989 E30 320is 2-door [10.00] 1986 E28 M535i [9.00]	That couldn't have happened with the E46. The "i" and "ci" appendixes were unmistakable. Maybe BMW shouldn't have changed that! __________________ 2017 F87 ///M2, Long Beach Blue, 6MT 2013 F31 330d Touring, ///M-Sport, Alpine White, Alcantara/Cloth, 19" Style M403, 8AT 2009 E89 Z4 SDrive 30i, Titanium Silver, Coral Red Leather, 19" Style 296, 6MT 1989 E30 320is, ///M-Technik II, S14 Engine, Sterling Silver, Black Leather, 16" BBS RS 003, 5MT 1986 E28 ///M535i, Agate Green, Pine Green Velours, 16" ALPINA, 5MT
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12-16-2006, 11:05 AM	#11
Deebest Enlisted Member 4 Rep 46 Posts Drives: 11' 535I X Drive Join Date: Sep 2006 Location: Ft. Drum, NY iTrader: (0)	No, no loaner till the new car gets here I'm left bumming off rides to work from friends. I also sold my car before I deployed. I now have a new production month of Febuary and they are estimating delivery of sometime in April.
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12-16-2006, 04:39 PM	#12
sobriquet Second Lieutenant 3 Rep 219 Posts Drives: Soon: E92 335i Join Date: Mar 2006 Location: United States iTrader: (0)	I'm sorry to hear that. At least you'll have a car you'll be happy with in the end. I was glad to hear you didn't "settle." Good luck with it.
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02-11-2007, 08:38 AM	#15
bombard New Member 0 Rep 9 Posts Drives: 335i Join Date: Feb 2007 Location: CA iTrader: (0)	Military sales I bought mine through Superior Motors while I was in Iraq. I got a copy of the order that showed the code for 335i coupe which is WB73. I knew for sure what I wanted was what was being built. I got the car I ordered!
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02-11-2007, 11:20 AM	#16
Dollar Bill Private First Class 6 Rep 157 Posts Drives: 335 coupe Join Date: Jan 2007 Location: Connecticut iTrader: (1)	That sucks, I feel for you! But let’s put it in perspective, sounds like you got home safely. Shame on the dealership, they should note that this mistake happened while in Iraq and go out of their way to help you with a ride until your new car gets here! __________________ 2011 / 335is Coupe (M Package) / AW / Blk Dakota Leather / Conv., Cold Weather & Premium Packages / 6-speed MT/ I Drive Retired 07-335, 04-325, 98-323ci, 80-320i, 79-635CSI
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02-11-2007, 11:29 AM	#17
DrGP Lieutenant Colonel 141 Rep 1,914 Posts Drives: Sapphire 335i coupe Join Date: Oct 2006 Location: SE, PA iTrader: (0)	Sometime things are just supposed to be. Sorry for your disappointment, but the reality is that you will be ending up with a better car than you originally ordered. I would want to see if there was any way that the dealership could EXPEDITE the order. Perhaps they could change out the options on a car that is scheduled to be built to get the car to you sooner.
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02-13-2007, 01:21 AM	#18
RokX '07 E92 335i SOLD 22 Rep 452 Posts Drives: '08 Jeep SRT8, SC'd '06 GTO Join Date: Nov 2006 Location: Denver CO iTrader: (0)	Yeah, the code is a key thing and my SA put 335ci coupe on the order just for a little extra too __________________
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02-13-2007, 07:29 AM	#19
DocRoss Second Lieutenant 2 Rep 272 Posts Drives: 335i Coupe Join Date: Jan 2007 Location: USA iTrader: (0)	Strange but true I actually ordered space g and the gray poplar trim to help avoid this problem. I like them both--but being truthful with you all, I could not decide so I let "exclusive to coupe" help make the decision for me. Now, if I get a space g sedan with gray poplar trim in a couple of weeks, that would be something. Sorry to hear about the mix-up, I really wish they had not changed the nomenclature and left the ci designation alone. Enjoy the TT's though, this might have worked out in your favor--in a divine karmic sort of way __________________ DocRoss
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02-13-2007, 08:05 AM	#20
adamr Major 73 Rep 1,032 Posts Drives: 997 GT3 RS Join Date: Dec 2006 Location: Johannesburg iTrader: (0) Garage List 2007 Porsche 997 GT ... [8.50] 2005 Mercedes Benz ... [0.00] 2008 E92 M3 (Bought ... [0.00] 2007 E93 335i conve ... [0.00] 2006 E92 325i Coupe ... [0.00] 2001 E46 M3 (Sold S ... [0.00]	making me worried ... whats the code for the E93??? __________________ 2007 Porsche 997 GT3 RS \|PCM with NAV and GSM\|Roll Cage\|PCCB\|Xenons\|Sports Chrono Plus\|PASM\|Leather Pack\|Silver Seat-belts\|
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