Need a good dealership to diagnose my transmission problem HELP

chdavis · 11-20-2011, 03:55 PM

Hello all -

I'm experiencing a very concerning problem with my Steptronic transmission where it intermittently has HARD downshifts and is just absolutely miserable to drive in traffic because it's so jerky and shifts so hard. The issues are exacerbated on cold mornings. The torque converter sometimes locks so hard it snaps my neck.

I've had it to my dealership (BMW of Turnersville, NJ) twice and they, frustratingly, always return the car "unable to replicate" the issue. The car currently has 43k miles on it, and the end of my warranty coverage is in-sight.

Basically I was hoping someone could point me in the right direction to a dealership with a knowledgable and enthusiast-friendly service staff that won't simply brush me off.

I'm located in the Main Line area of PA, which are basically Philadelphia's western suburbs. I'm willing to travel.

Thanks guys.

TSM330i · 11-20-2011, 04:03 PM

Try Otto's in West Chester.

If they can't find anything, try Bimmerworks (independent shop).

themyst · 11-20-2011, 04:08 PM

Why don't you reset transmission adaptations? I've heard it fixes the jerky shifting. I've never had this problem though.

chdavis · 11-20-2011, 04:11 PM

Quote:

Originally Posted by themyst

Why don't you reset transmission adaptations? I've heard it fixes the jerky shifting. I've never had this problem though.

I've done it, and the dealer reset the trans too. Didn't solve the issue.

11-20-2011, 03:55 PM	#1
chdavis Private 3 Rep 71 Posts Drives: 2009 128i Sport Join Date: Feb 2011 Location: Bryn Mawr, PA iTrader: (0)	Need a good dealership to diagnose my transmission problem HELP Hello all - I'm experiencing a very concerning problem with my Steptronic transmission where it intermittently has HARD downshifts and is just absolutely miserable to drive in traffic because it's so jerky and shifts so hard. The issues are exacerbated on cold mornings. The torque converter sometimes locks so hard it snaps my neck. I've had it to my dealership (BMW of Turnersville, NJ) twice and they, frustratingly, always return the car "unable to replicate" the issue. The car currently has 43k miles on it, and the end of my warranty coverage is in-sight. Basically I was hoping someone could point me in the right direction to a dealership with a knowledgable and enthusiast-friendly service staff that won't simply brush me off. I'm located in the Main Line area of PA, which are basically Philadelphia's western suburbs. I'm willing to travel. Thanks guys.
	Appreciate 0 Tweet Quote

11-20-2011, 04:03 PM	#2
TSM330i 2006 330i, TSM, Black, manual, sport 897 Rep 3,698 Posts Drives: '17 C2, GTI, Z4 3.0si Racecar Join Date: Nov 2005 Location: Chester Springs, PA iTrader: (2)	Try Otto's in West Chester. If they can't find anything, try Bimmerworks (independent shop). __________________ 2017 Porsche C2 - manual of course 2015 GTI S 2008 BMW Z4 3.0si Coupe - because racecar
	Appreciate 0 Quote

11-20-2011, 04:08 PM	#3
themyst Major General 189 Rep 6,631 Posts Drives: '16 MK7 GTI Join Date: Feb 2009 Location: NYC iTrader: (8)	Why don't you reset transmission adaptations? I've heard it fixes the jerky shifting. I've never had this problem though. __________________ E90 LCI N54 6AT
	Appreciate 0 Quote