Discount Tires

solefald · 06-05-2012, 11:48 PM

So... last Tuesday i looked at my rear tires, and realized that their are gone. As in thread is showing. Front ones are pretty bad too. I knew they were getting bad, but not THAT bad. 15,000 miles of driving in "harsh" San Diego weather, and they are completely destroyed.

Anyway, I didn't feel like shelling out $1600+tax+labor for PZero's, so I hit up Discount Tires to see what they got. Conti Pro's for $1191 installed.

I go in, pay in full and get told that my tires will be here on Friday morning and they will call me as soon as they get in. No call. I call them Saturday morning, and they tell me that the tires will be here "any minute now" and that they will call me minute they get in. No call on Saturday. Sunday they are closed. Call them yesterday at 11am and they say the same thing. Since then no call. It's 8:30pm on Tuesday right now. This is fucked up. I've always had good luck with them. And now my week got so busy, that I won't be able to get there before Saturday... crap.

Except the dealer no one else in town has them in stock, so other tire shops will also have to order them.

Should I do the chargeback on my Amex, go elsewhere and have these fuckers stuck with tires that don't fit any other car? Or stop bitching and wait?

DSB335d · 06-06-2012, 12:12 AM

I'd wait. I would also ask to speak to the GM when you finally do get the call that they are available to be installed, and I would demand a credit like 1 of those tires for free or something!

scollins · 06-06-2012, 02:56 AM

Doing a chargeback on the Amex without even asking for a refund from the place is a total dick move......

NBK · 06-06-2012, 08:22 AM

Quote:

Originally Posted by DSB335d

I'd wait. I would also ask to speak to the GM when you finally do get the call that they are available to be installed, and I would demand a credit like 1 of those tires for free or something!

are you stupid?

solefald · 06-06-2012, 08:56 AM

Quote:

Originally Posted by scollins

Doing a chargeback on the Amex without even asking for a refund from the place is a total dick move......

Ah, I forgot to mention. I did ask for a refund when i called on Monday morning, but they won't give it to me because the tires have been already ordered.

NBK · 06-06-2012, 09:01 AM

Quote:

Originally Posted by solefald

Ah, I forgot to mention. I did ask for a refund when i called on Monday morning, but they won't give it to me because the tires have been already ordered.

while i agree a wrongdoing has been comitted by the tire place, there is no reason to file a chargeback or demand one free tire. both of those claims are outright ridiculous.

what i would do is beat them down on the labor. you obviously need tires, and a big place like discount tires isn't out there to take your money and run.

ask for a manager, and get things sorted out politely and properly.

DSB335d · 06-06-2012, 09:16 AM

Quote:

Originally Posted by NBK

Quote:

Originally Posted by DSB335d

I'd wait. I would also ask to speak to the GM when you finally do get the call that they are available to be installed, and I would demand a credit like 1 of those tires for free or something!

are you stupid?

Are YOU stupid?! Many tire places you buy 3 get one free? What's wrong with trying to negotiate some sort of deal after they've been jerking the OP around!

NBK · 06-06-2012, 09:27 AM

Quote:

Originally Posted by DSB335d

Are YOU stupid?! Many tire places you buy 3 get one free? What's wrong with trying to negotiate some sort of deal after they've been jerking the OP around!

unless you are buying achilles tires for a pickup truck, i have never ever in my 3 decades of life seen PERFORMANCE tires 4 for price of 3.

please, take me to your tire dealer!!!!!!

kyleb350 · 06-06-2012, 09:51 AM

Quote:

Originally Posted by NBK

unless you are buying achilles tires for a pickup truck, i have never ever in my 3 decades of life seen PERFORMANCE tires 4 for price of 3.

please, take me to your tire dealer!!!!!!

True. The biggest deal I've seen is getting the 4th for half off, and even that is a rarity.

panicos81 · 06-06-2012, 10:19 AM

a bit off topic but i have recently put on the michelin PSS and they are fantastic..

btw why did you pay in advance??

solefald · 06-06-2012, 10:26 AM

Quote:

Originally Posted by panicos81

a bit off topic but i have recently put on the michelin PSS and they are fantastic..

btw why did you pay in advance??

they needed a deposit before they could order the tires for me. the guy asked if i want to just pay it in full, so i did just that.

bmerguy · 06-06-2012, 11:13 AM

ive put 15k on my achilles atr sport tires with plenty of tread left.....best part is they were 500 installed! Staggered 19's

Monster335 · 06-06-2012, 01:15 PM

Call up corporate. They are here in Scottsdale AZ. They took care of me on 2 occasions.

06-05-2012, 11:48 PM	#1
solefald Nigerian Prince 396 Rep 2,180 Posts Drives: '11 F25 Join Date: Apr 2008 Location: San Diego, CA iTrader: (2) Garage List '11 BMW F25 [0.00]	Discount Tires So... last Tuesday i looked at my rear tires, and realized that their are gone. As in thread is showing. Front ones are pretty bad too. I knew they were getting bad, but not THAT bad. 15,000 miles of driving in "harsh" San Diego weather, and they are completely destroyed. Anyway, I didn't feel like shelling out $1600+tax+labor for PZero's, so I hit up Discount Tires to see what they got. Conti Pro's for $1191 installed. I go in, pay in full and get told that my tires will be here on Friday morning and they will call me as soon as they get in. No call. I call them Saturday morning, and they tell me that the tires will be here "any minute now" and that they will call me minute they get in. No call on Saturday. Sunday they are closed. Call them yesterday at 11am and they say the same thing. Since then no call. It's 8:30pm on Tuesday right now. This is fucked up. I've always had good luck with them. And now my week got so busy, that I won't be able to get there before Saturday... crap. Except the dealer no one else in town has them in stock, so other tire shops will also have to order them. Should I do the chargeback on my Amex, go elsewhere and have these fuckers stuck with tires that don't fit any other car? Or stop bitching and wait? __________________ http://soundcloud.com/djtchort
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06-06-2012, 12:12 AM	#2
DSB335d Captain 1318 Rep 700 Posts Drives: '11 335d DSB/oyster&black/navi Join Date: Dec 2011 Location: West palm beach iTrader: (0)	I'd wait. I would also ask to speak to the GM when you finally do get the call that they are available to be installed, and I would demand a credit like 1 of those tires for free or something!
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06-06-2012, 02:56 AM	#3
scollins Bootleggin' 'n Gunrunnin' 144 Rep 2,372 Posts Drives: 2024 X3 M40i Join Date: May 2007 Location: Renton, WA iTrader: (3)	Doing a chargeback on the Amex without even asking for a refund from the place is a total dick move...... __________________ Scott 2024 G01 X3 M40i, Brooklyn Grey Metallic /// 2015 F15 X5 35i, Space Gray Metallic, 99K miles /// 2013 F30 320xi, Mojave Metallic, 112k miles 2019 Ford F450 STX, Oxford White 2013 Ducati Multistrada Touring S, Red
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06-06-2012, 10:19 AM	#10
panicos81 Colonel 234 Rep 2,327 Posts Drives: a white bmw Join Date: Aug 2008 Location: Cyprus iTrader: (2) Garage List 2010 BMW E92 [8.54] 2007 e90 [0.00]	a bit off topic but i have recently put on the michelin PSS and they are fantastic.. btw why did you pay in advance?? __________________ E90post E9x photo game= 67[70-3] COTM 06/11 http://www.e90post.com/forums/showthread.php?t=531094 My webpage. Feel free to visit My 500px
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06-06-2012, 11:13 AM	#12
bmerguy Private First Class 9 Rep 131 Posts Drives: 335i sedan Join Date: Apr 2010 Location: sd iTrader: (8)	ive put 15k on my achilles atr sport tires with plenty of tread left.....best part is they were 500 installed! Staggered 19's
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06-06-2012, 01:15 PM	#13
Monster335 Private First Class 234 Rep 159 Posts Drives: 2020 M4 Join Date: Feb 2011 Location: U.S.A. iTrader: (0)	Call up corporate. They are here in Scottsdale AZ. They took care of me on 2 occasions.
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