Rant...

SCA · 11-10-2005, 12:14 PM

The toll-free # these days is 2-3 days behind.

BMW06 · 11-14-2005, 12:26 PM

Try to talk to Cusotomer Service reps (M-F 9am-9pm), on 800 number. They have more updated information.
For me automated is still saying 'order with no confirmed production date', but CS rep said that it is in production this week.

SCA · 11-14-2005, 01:19 PM

Thanks!

natalia · 11-14-2005, 05:50 PM

i called the 800# just now and instead of giving me the automated response after giving my prod. number. The automated lady said she was redirecting me to a rep. I ended up talking to a guy and he said that one it is in the "waiting for transport at port" status they (OC) tracking ends there. This can't be true, right? He said the dealer would have more info.

Anyways mine has been at the port since Nov. 12th.

11-10-2005, 12:14 PM	#1
SCA Brigadier General 576 Rep 3,744 Posts Drives: Multiple BMWs Join Date: Apr 2005 Location: 🇺🇸 iTrader: (0)	Rant... The toll-free # these days is 2-3 days behind.
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11-14-2005, 12:26 PM	#2
BMW06 Second Lieutenant 8 Rep 252 Posts Drives: F15 xDrive35i Join Date: Nov 2005 Location: Massachusetts iTrader: (0)	Try to talk to Cusotomer Service reps (M-F 9am-9pm), on 800 number. They have more updated information. For me automated is still saying 'order with no confirmed production date', but CS rep said that it is in production this week.
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11-14-2005, 01:19 PM	#3
SCA Brigadier General 576 Rep 3,744 Posts Drives: Multiple BMWs Join Date: Apr 2005 Location: 🇺🇸 iTrader: (0)	Thanks!
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11-14-2005, 05:50 PM	#4
natalia Second Lieutenant 15 Rep 266 Posts Drives: Not a BMW Join Date: Oct 2005 Location: Raleigh, NC iTrader: (0)	i called the 800# just now and instead of giving me the automated response after giving my prod. number. The automated lady said she was redirecting me to a rep. I ended up talking to a guy and he said that one it is in the "waiting for transport at port" status they (OC) tracking ends there. This can't be true, right? He said the dealer would have more info. Anyways mine has been at the port since Nov. 12th.
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