Time to demand Fuel Pump recall...

Driver72 · 07-21-2007, 10:28 PM

So, it appears that the "upgraded" or "fixed" fuel pump with the new part number that began production sometime in March 2007 has not fully solved the fuel pump failure problem (if in fact there was an upgraded fuel pump).
It appears that there are a lot less failures so far with post March 2007 built cars, but it is STILL happening on occasion.

This is now beyond acceptable.

I say right here and now that EVERY member on this board, regardless of whether your fuel pump has failed or not, call BMW NA and DEMAND that they issue a recall or TSB and order new fuel pumps by the thousands so they are ready for immediate replacement should ours fail.
We need to demand they fix this problem IMMEDIATELY.

This is going to be a safety issue soon and we should not have to drive our $40-50K cars worrying if the fuel pump is going to fail us one day while merging onto the interstate in front of a crowded freeway.

Tell everyone you know with a 335i to please call BMW NA this upcoming week and demand they take action immediately.
I will place my call Monday.

No more BS from them, they KNOW it's a problem, they read this website, now they need to hear our voices!!

If someone has the BMWUSA or BMWNA toll free number handy please post it for all to see.

wj4 · 07-21-2007, 10:33 PM

There is no 'new' fuel pump. The part number is still the same.

It's been stated that BMW will take care of this case by case since the part costs roughly $1,200.

I'm sure they will get it right sooner or later, especially with the 535i and 135i rolling out, otherwise this will make them the laughing stock of the industry.

I've emailed them already from the Owner Circle, never got a reply back, heh.

GunKata · 07-21-2007, 10:46 PM

$1200 for a fuel pump?? GOOD LORD.

wj4 · 07-21-2007, 10:49 PM

Keep in mind, it's the high pressure fuel pump. Not a generic one that you can replace with a $100 Walbro like on most other cars.

I do agree on this being very problematic. I'm just waiting for some serious consequence to happen before BMW does anything about it. IE the coil pack thing with Audi years ago.

GunKata · 07-21-2007, 11:21 PM

^^^ ah, gotcha. That makes more sense then on the fuel pump.

LACA335i · 07-21-2007, 11:27 PM

Customer Relations

1-800-831-1117

bronco · 07-21-2007, 11:27 PM

How often do you see people go on strikes in the USA??? And how often do you see people go on strikes in Europe???

One of the biggest BMW markets is the USA, and people here are willing to put up with sh*t....simply said - A nation that goes with the flow...do not expect the american society to rise together against BMW and this or any other issue.

Tag · 07-21-2007, 11:38 PM

I don't care how much it cost to replace the pump. If they sold you a $1,200 pump with the car that could fail on you at any time it should be considered defective and a recall should be done.

Just because it cost that much doesn't mean it's an excuse for them to make it case by case resolution to the issue. It's not the buyers fault they sold them a faulty part with the car so why should the buyers bare the burden?

The OP is correct, this is a safety issue and no amount of money is worth your life or personal injury that may be caused when this part unexpectedly fails on you. I don't even want to imagine the possible outcome of the scenario the OP pointed out.

Jaws · 07-21-2007, 11:47 PM

The fact is that BMW doesn't have a solution for this problem, so a recall will do nothing but put them under increased scrutiny. Secondly, they don't even have enough fuel pumps to deal with this on a case by case basis, let alone to deal with a recall rush. There will be a recall at some point when there is a solution and enough pumps. Until then, visit NHTSA's website and file a complaint.

edit: Here's the link to file a complaint.http://www-odi.nhtsa.dot.gov/ivoq/

If there are enough instances of the same problem and it is considered to be a safety issue there will be a forced recall. There are only two complaints in the database so far. I encourage all who are affected to lodge a complaint. i want this rectified so that I can put an '08 on order.

sal501 · 07-21-2007, 11:47 PM

I guess BMW will take notice of it, once some tragedy happens and someone will sue them for it. Till then not much we can do except wait and see!.

This is starting to remind me of Old Ford Slogan "Found on Road Dead"!

FunRevn · 07-22-2007, 01:22 AM

"Fix Or Repair Daily" = FORD Thats what they used to say when I was in School about Fords. LOL

sambonator · 07-22-2007, 01:33 AM

Yes, only the NHTSA can force BMW into doing a recall, if they won't do it voluntarily.
http://www-odi.nhtsa.dot.gov/ivoq/

Dascamel · 07-22-2007, 03:25 AM

+1

filed a complaint, not sure what good it will do...

ward · 07-22-2007, 12:18 PM

maybe you should start an online petition

wj4 · 07-22-2007, 12:48 PM

Quote:

Originally Posted by ward

maybe you should start an online petition

That will do no good at all. Go look at other online petitions such as no front license plate in some states. The online petition has no credibility as anyone can sign and a great number of people who sign do it as a joke so they can use funny and obscene names.

lkevinl · 07-22-2007, 01:24 PM

How about a fuel pump class action suit?
Granted that BMW is trying their best to juggle and will give you the lemon law remedy without you having to contact an attorney if you insist on a buy back, but there is definitely hassle from the time and effort pursuing a remedy that we're all suffering that isn't covered so much.
I'm sure for those who've gone the buy back or compensation route who've signed an agreement, there was surely a clausing stating they no longer have grounds to join a class.

vaportech · 07-22-2007, 01:25 PM

The thing to do is file a complaint at the NHTSA website as stated previously. http://www-odi.nhtsa.dot.gov/ivoq/ Talking in chatrooms and bulletin boards just isn't going to cut it. In addition write in to the magazines and newspapers that review these cars and create some press. That's about the only thing that will encourage BMW to move any further. Because I also think they need to do something before their other models start showing problems (535, 135).

PMP · 07-22-2007, 01:43 PM

I'm so glad I have a 330i.

OC Guy · 07-22-2007, 01:49 PM

Quote:

Originally Posted by PMP

I'm so glad I have a 330i.

I'm even more glad I have a 335i.

PMP · 07-22-2007, 01:57 PM

I'm glad you have a 335i, as well.

Driver72 · 07-22-2007, 01:58 PM

Quote:

Originally Posted by OC 335i

I'm even more glad I have a 335i.

Ditto.
But I still want BMW to take care of the fuel pump issues.

Whatever the avenue guys please contact BMW and demand they
finally start doing something rather than just "fix them as they fail" approach they are doing now.

Thanks

PMP · 07-22-2007, 02:01 PM

No doubt the turbocharged engine is a lot of fun to drive but there is no way I'd put up with all those problems. This is precisely why I decided against waiting for the 335i. Next up will be the turbos going at 50k miles necessitating a massive repair bill shortly after the warranty runs out. I strongly suspect that the number of cars overheating or blowing a fuel pump is statistically small but those issues sure seem to dominate the discussions lately.

07-21-2007, 10:28 PM	#1
Driver72 Brigadier General 351 Rep 4,484 Posts Drives: 335i - to new owners now. Join Date: Dec 2006 Location: California iTrader: (0)	Time to demand Fuel Pump recall... So, it appears that the "upgraded" or "fixed" fuel pump with the new part number that began production sometime in March 2007 has not fully solved the fuel pump failure problem (if in fact there was an upgraded fuel pump). It appears that there are a lot less failures so far with post March 2007 built cars, but it is STILL happening on occasion. This is now beyond acceptable. I say right here and now that EVERY member on this board, regardless of whether your fuel pump has failed or not, call BMW NA and DEMAND that they issue a recall or TSB and order new fuel pumps by the thousands so they are ready for immediate replacement should ours fail. We need to demand they fix this problem IMMEDIATELY. This is going to be a safety issue soon and we should not have to drive our $40-50K cars worrying if the fuel pump is going to fail us one day while merging onto the interstate in front of a crowded freeway. Tell everyone you know with a 335i to please call BMW NA this upcoming week and demand they take action immediately. I will place my call Monday. No more BS from them, they KNOW it's a problem, they read this website, now they need to hear our voices!! If someone has the BMWUSA or BMWNA toll free number handy please post it for all to see.
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07-21-2007, 10:33 PM	#2
wj4 Major General 356 Rep 7,719 Posts Drives: E90 manual 335i Join Date: Nov 2006 Location: Burbank, CA iTrader: (8)	There is no 'new' fuel pump. The part number is still the same. It's been stated that BMW will take care of this case by case since the part costs roughly $1,200. I'm sure they will get it right sooner or later, especially with the 535i and 135i rolling out, otherwise this will make them the laughing stock of the industry. I've emailed them already from the Owner Circle, never got a reply back, heh.
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07-21-2007, 10:46 PM	#3
GunKata Something, Something, Something, Dark Side... 23 Rep 501 Posts Drives: 2011 Audi A3 AWD DSG K04'd Join Date: Jul 2007 Location: Lombard, IL iTrader: (1)	$1200 for a fuel pump?? GOOD LORD.
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07-21-2007, 10:49 PM	#4
wj4 Major General 356 Rep 7,719 Posts Drives: E90 manual 335i Join Date: Nov 2006 Location: Burbank, CA iTrader: (8)	Keep in mind, it's the high pressure fuel pump. Not a generic one that you can replace with a $100 Walbro like on most other cars. I do agree on this being very problematic. I'm just waiting for some serious consequence to happen before BMW does anything about it. IE the coil pack thing with Audi years ago.
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07-21-2007, 11:21 PM	#5
GunKata Something, Something, Something, Dark Side... 23 Rep 501 Posts Drives: 2011 Audi A3 AWD DSG K04'd Join Date: Jul 2007 Location: Lombard, IL iTrader: (1)	^^^ ah, gotcha. That makes more sense then on the fuel pump.
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07-21-2007, 11:27 PM	#6
LACA335i Lieutenant Colonel 190 Rep 1,517 Posts Drives: E92 335i coupe Black AUTO Join Date: Apr 2007 Location: Alhambra, CA iTrader: (0) Garage List 2007 335I SEDAN [0.00]	Customer Relations 1-800-831-1117 __________________
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07-21-2007, 11:27 PM	#7
bronco Colonel 76 Rep 2,104 Posts Drives: e92 Join Date: Nov 2006 Location: Atlanta iTrader: (0)	How often do you see people go on strikes in the USA??? And how often do you see people go on strikes in Europe??? One of the biggest BMW markets is the USA, and people here are willing to put up with sh*t....simply said - A nation that goes with the flow...do not expect the american society to rise together against BMW and this or any other issue. __________________ SaaS - The world of tomorrow is already here...www.saaschronicles.com
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07-21-2007, 11:38 PM	#8
Tag this is the way 20087 Rep 8,963 Posts Drives: N-1 starfighter Join Date: Jan 2007 Location: Chicago iTrader: (3)	I don't care how much it cost to replace the pump. If they sold you a $1,200 pump with the car that could fail on you at any time it should be considered defective and a recall should be done. Just because it cost that much doesn't mean it's an excuse for them to make it case by case resolution to the issue. It's not the buyers fault they sold them a faulty part with the car so why should the buyers bare the burden? The OP is correct, this is a safety issue and no amount of money is worth your life or personal injury that may be caused when this part unexpectedly fails on you. I don't even want to imagine the possible outcome of the scenario the OP pointed out.
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07-21-2007, 11:47 PM	#9
Jaws Lieutenant Colonel 49 Rep 1,738 Posts Drives: 2006 325i mt Join Date: Aug 2006 Location: Edmonton iTrader: (0)	The fact is that BMW doesn't have a solution for this problem, so a recall will do nothing but put them under increased scrutiny. Secondly, they don't even have enough fuel pumps to deal with this on a case by case basis, let alone to deal with a recall rush. There will be a recall at some point when there is a solution and enough pumps. Until then, visit NHTSA's website and file a complaint. edit: Here's the link to file a complaint.http://www-odi.nhtsa.dot.gov/ivoq/ If there are enough instances of the same problem and it is considered to be a safety issue there will be a forced recall. There are only two complaints in the database so far. I encourage all who are affected to lodge a complaint. i want this rectified so that I can put an '08 on order. __________________ 2006 325i - Sparkling Graphite 2000 S2000 - New Formula Red 2007 Chev Silverado crew cab Z71
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07-21-2007, 11:47 PM	#10
sal501 Captain 110 Rep 604 Posts Drives: M4 Join Date: Jul 2006 Location: Dublin CA iTrader: (0)	I guess BMW will take notice of it, once some tragedy happens and someone will sue them for it. Till then not much we can do except wait and see!. This is starting to remind me of Old Ford Slogan "Found on Road Dead"!
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07-22-2007, 01:22 AM	#11
FunRevn Captain 60 Rep 736 Posts Drives: 2020 M5 Join Date: Nov 2006 Location: Western Region iTrader: (0)	"Fix Or Repair Daily" = FORD Thats what they used to say when I was in School about Fords. LOL
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07-22-2007, 01:33 AM	#12
sambonator Samtaro! 128 Rep 2,609 Posts Drives: 2014 F32 N55 Alpinweiß Join Date: May 2007 Location: Newport Beach, CA, USA iTrader: (7)	Yes, only the NHTSA can force BMW into doing a recall, if they won't do it voluntarily. http://www-odi.nhtsa.dot.gov/ivoq/
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07-22-2007, 03:25 AM	#13
Dascamel Lieutenant Colonel 50 Rep 1,664 Posts Drives: 2008 e92 M3, 2010 e91 328i Join Date: Jul 2007 Location: Bakersfield, CA iTrader: (0)	+1 filed a complaint, not sure what good it will do... __________________ 2008 E92 M3 Jerez Black,DCT,Fox Red ext,Prem,Tech,19", ipod/usb, CF roof and trim 2010 E91 328i Space Gray,Black int, M sport, most options 2007 Montego Blue 335i (retired)
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07-22-2007, 12:18 PM	#14
ward Major General 159 Rep 6,158 Posts Drives: F Join Date: May 2005 Location: T iTrader: (0)	maybe you should start an online petition
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07-22-2007, 01:24 PM	#16
lkevinl Lieutenant 38 Rep 521 Posts Drives: '07 335i 4dr Sport+Premium+Nav Join Date: Jan 2007 Location: So. Cal. iTrader: (0)	How about a fuel pump class action suit? Granted that BMW is trying their best to juggle and will give you the lemon law remedy without you having to contact an attorney if you insist on a buy back, but there is definitely hassle from the time and effort pursuing a remedy that we're all suffering that isn't covered so much. I'm sure for those who've gone the buy back or compensation route who've signed an agreement, there was surely a clausing stating they no longer have grounds to join a class.
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07-22-2007, 01:25 PM	#17
vaportech Private 4 Rep 98 Posts Drives: e93 on order Join Date: May 2007 Location: Pleasanton, CA iTrader: (0) Garage List 2008 335 e93 [0.00]	The thing to do is file a complaint at the NHTSA website as stated previously. http://www-odi.nhtsa.dot.gov/ivoq/ Talking in chatrooms and bulletin boards just isn't going to cut it. In addition write in to the magazines and newspapers that review these cars and create some press. That's about the only thing that will encourage BMW to move any further. Because I also think they need to do something before their other models start showing problems (535, 135). __________________ e93 Monaco Blue & Saddle. Step, ZPP, ZSP, ZCW, CA, PDC, Nav, 6FL. Woohoo, I finally have her!!!!!
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07-22-2007, 01:43 PM	#18
PMP Second Lieutenant 5 Rep 233 Posts Drives: 2006 330i Sedan Join Date: Sep 2006 Location: Tampa iTrader: (0)	I'm so glad I have a 330i.
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07-22-2007, 01:57 PM	#20
PMP Second Lieutenant 5 Rep 233 Posts Drives: 2006 330i Sedan Join Date: Sep 2006 Location: Tampa iTrader: (0)	I'm glad you have a 335i, as well.
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07-22-2007, 02:01 PM	#22
PMP Second Lieutenant 5 Rep 233 Posts Drives: 2006 330i Sedan Join Date: Sep 2006 Location: Tampa iTrader: (0)	No doubt the turbocharged engine is a lot of fun to drive but there is no way I'd put up with all those problems. This is precisely why I decided against waiting for the 335i. Next up will be the turbos going at 50k miles necessitating a massive repair bill shortly after the warranty runs out. I strongly suspect that the number of cars overheating or blowing a fuel pump is statistically small but those issues sure seem to dominate the discussions lately.
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