Where did my options go on the Vehicle Order Tracking?

BMRu4ia · 05-20-2005, 10:55 AM

I'm tracking my vehicle throught the BMW circle website. I'm glad to see its Scheduled for Production.But, as I look under the "Review Order Detail" the "Factory Ordered Options" box is blank. Should i be concern that they have a mistake on my order. Or have other members experience this with the Tracking site ?
Thanks for anyones input.
I'd hate to wait 8 weeks for the WRONG bimmer to arrive.

bmw330ipty · 05-20-2005, 12:31 PM

If i were you i would be very glad if they messed up your order. I know a guy who ordered a Mercedes E320 fully loaded (about $60k) and when the car came it was totally wrong.

The guy threatened to sue so the dealer gave him a MB S430 for the same price ($60k).

Ewrek · 05-20-2005, 01:30 PM

Mine is blank too....it must be normal or something...I wouldn't worry

cpcollin · 05-20-2005, 01:34 PM

I have the same issue. The exterior/interior colors and the model show up correctly, but no options appear.

I'm not worried because I have a hard-copy of a "vehicle inquiry report" that the dealer gave me after I added the Sport Package a week after I put my original order in.

batmanwagon · 05-20-2005, 05:03 PM

Mine has the same problem - it doesn't show the options I have ordered. I called my dealer and they say that they see the correct options, so I think it is just the case that BMW's website is screwed up.

bzzbenz · 05-20-2005, 09:46 PM

Mine is also the same way.... I was starting to get worried...

Nathan · 05-21-2005, 12:38 AM

its normal, it appears blank for everyone!

your orders are fine!

razorduc · 01-23-2007, 08:33 PM

You can call the BMW NA number 1-800-831-1117. Use the vehicle production status option, and somehow get to a live operator. They will be able to give you all the details of your order. The website is often inaccurate for options and slow for production status by a couple of days.

My car is finished production, and I did check on the options cuz the website scared the crap out of me. The OC website still doesn't list the correct stuff.

There's a thread in the forums for tracking the status which gives all this info.

jreaton · 01-23-2007, 08:47 PM

Had the same experience and had my sa fax a copy of the order. Ordered another option later after car was listed as on order. It showed up on owners circle but still was missing orininal items ordered

edgarj · 01-23-2007, 08:52 PM

THe order-tracker dosen't show options. Call the 800 number if you want confirmanton, but mine didn't show up on the tracker and my car arrived as ordered.

Jay_328 · 01-23-2007, 10:20 PM

I'll post this again, I thought my order was fine as well until my car arrived without sport package. It seems my CA screwed up but I suggest you call/ visit the website to make sure it's correct. I didn't do that and I paid dearly, having to wait another 6 weeks.

808e46m3 · 01-24-2007, 01:56 AM

Your best option is just call BMWNA on the 800 number, say "customer service" or hit zero and tell the person that comes on you want to confirm your options. They'll ask for your production # or VIN, ask for your name, then tell you your car and all the options, including the packages and paint/interior colors. Easy and pain free.

IrvRobinson · 01-24-2007, 04:05 PM

Just ask your CA for a print out and that's the car you'll be getting,once it's in computer,it's not going to change and that's the way it will be built.OC is not very accurate and pretty much a waste of time.If you know the week it will be built ( ask your CA ) then eventually,you'll know the day it's been crafted,then about a month later,you're new pride and joy shows up.They're really precise about the entire process.Once in a great while,there's a blip,but things get fixed and the cars keep rolling along.I also recommend not tracking on the way back to the US,makes the wait seem even longer.It's nice to know it's on "Das Boat " but as long as it doesn't sink,don't worry about it,it'll get here in the same time.....Enjoy your car !

05-20-2005, 10:55 AM	#1
BMRu4ia Private First Class 29 Rep 182 Posts Drives: 2013 X3 28i VR Join Date: May 2005 Location: Foster City iTrader: (0)	Where did my options go on the Vehicle Order Tracking? I'm tracking my vehicle throught the BMW circle website. I'm glad to see its Scheduled for Production.But, as I look under the "Review Order Detail" the "Factory Ordered Options" box is blank. Should i be concern that they have a mistake on my order. Or have other members experience this with the Tracking site ? Thanks for anyones input. I'd hate to wait 8 weeks for the WRONG bimmer to arrive.
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05-20-2005, 12:31 PM	#2
bmw330ipty Private First Class 39 Rep 158 Posts Drives: 2006 Porsche Cayenne Join Date: May 2005 Location: Boston iTrader: (0)	If i were you i would be very glad if they messed up your order. I know a guy who ordered a Mercedes E320 fully loaded (about $60k) and when the car came it was totally wrong. The guy threatened to sue so the dealer gave him a MB S430 for the same price ($60k).
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05-20-2005, 01:30 PM	#3
Ewrek Second Lieutenant 59 Rep 200 Posts Drives: 2006 330i Join Date: Apr 2005 Location: Bay Area, CA. iTrader: (0)	Mine is blank too....it must be normal or something...I wouldn't worry
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05-20-2005, 01:34 PM	#4
cpcollin New Member 0 Rep 27 Posts Drives: 2006 330i Join Date: May 2005 Location: VA iTrader: (0)	I have the same issue. The exterior/interior colors and the model show up correctly, but no options appear. I'm not worried because I have a hard-copy of a "vehicle inquiry report" that the dealer gave me after I added the Sport Package a week after I put my original order in.
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05-20-2005, 05:03 PM	#5
batmanwagon Enlisted Member 3 Rep 33 Posts Drives: E90 330i Join Date: May 2005 Location: USA iTrader: (0)	Mine has the same problem - it doesn't show the options I have ordered. I called my dealer and they say that they see the correct options, so I think it is just the case that BMW's website is screwed up.
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05-20-2005, 09:46 PM	#6
bzzbenz First Lieutenant 19 Rep 368 Posts Drives: 2011 E93 Join Date: Apr 2005 Location: Orange County iTrader: (0)	Mine is also the same way.... I was starting to get worried...
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05-21-2005, 12:38 AM	#7
Nathan First Lieutenant 112 Rep 374 Posts Drives: 2010 X5 3.0 Join Date: Mar 2005 Location: The Windy City iTrader: (0)	its normal, it appears blank for everyone! your orders are fine!
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01-23-2007, 08:33 PM	#8
razorduc Private First Class 5 Rep 143 Posts Drives: e92 335i Sparkling Graphite Join Date: Dec 2006 Location: Los Angeles, CA iTrader: (1) Garage List 2007 335i [0.00] 2002 Ducati 748S [0.00]	You can call the BMW NA number 1-800-831-1117. Use the vehicle production status option, and somehow get to a live operator. They will be able to give you all the details of your order. The website is often inaccurate for options and slow for production status by a couple of days. My car is finished production, and I did check on the options cuz the website scared the crap out of me. The OC website still doesn't list the correct stuff. There's a thread in the forums for tracking the status which gives all this info.
	Appreciate 0 Quote

01-23-2007, 08:47 PM	#9
jreaton Private First Class 3 Rep 109 Posts Drives: 335i Coupe Saddle Brown, Nav, Join Date: Jan 2007 Location: Maryland iTrader: (0)	Had the same experience and had my sa fax a copy of the order. Ordered another option later after car was listed as on order. It showed up on owners circle but still was missing orininal items ordered
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01-23-2007, 08:52 PM	#10
edgarj Captain 32 Rep 815 Posts Drives: 335i e92 Join Date: Oct 2006 Location: San Marcos, TX iTrader: (1)	THe order-tracker dosen't show options. Call the 800 number if you want confirmanton, but mine didn't show up on the tracker and my car arrived as ordered.
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01-23-2007, 10:20 PM	#11
Jay_328 Lieutenant Colonel 125 Rep 1,595 Posts Drives: 07 e92 Join Date: Jul 2005 Location: VA iTrader: (0) Garage List 07 E92 328 [0.00]	I'll post this again, I thought my order was fine as well until my car arrived without sport package. It seems my CA screwed up but I suggest you call/ visit the website to make sure it's correct. I didn't do that and I paid dearly, having to wait another 6 weeks. __________________
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01-24-2007, 01:56 AM	#12
808e46m3 Private First Class 5 Rep 127 Posts Drives: E92 335 Join Date: Nov 2006 Location: Honolulu, HI iTrader: (0) Garage List 2007 E92 335 [0.00] 2002 M3 [0.00]	Your best option is just call BMWNA on the 800 number, say "customer service" or hit zero and tell the person that comes on you want to confirm your options. They'll ask for your production # or VIN, ask for your name, then tell you your car and all the options, including the packages and paint/interior colors. Easy and pain free. __________________ 2007 E92 335 - Manual, TiAg, black leatherette, sport package, alum trim, CA, & Assist; Ordered 11/7/06, Born on 1/5/07, Delivered 2/23/07.
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01-24-2007, 04:05 PM	#13
IrvRobinson Banned 39 Rep 731 Posts Drives: X3 Join Date: Jul 2006 Location: Chicago iTrader: (0)	Just ask your CA for a print out and that's the car you'll be getting,once it's in computer,it's not going to change and that's the way it will be built.OC is not very accurate and pretty much a waste of time.If you know the week it will be built ( ask your CA ) then eventually,you'll know the day it's been crafted,then about a month later,you're new pride and joy shows up.They're really precise about the entire process.Once in a great while,there's a blip,but things get fixed and the cars keep rolling along.I also recommend not tracking on the way back to the US,makes the wait seem even longer.It's nice to know it's on "Das Boat " but as long as it doesn't sink,don't worry about it,it'll get here in the same time.....Enjoy your car !
	Appreciate 0 Quote