URGENT HELP ASP Please guys !!

craig2859 · 08-11-2013, 05:27 PM

Hi all, am posting from my iPhone so bear with me.

I am currently in the Canary Islands on holiday with family and today our villa was broken into, they took 3 iPads, 2 iPhones and a canon slr camera and some other stuff. They also took my wenger backpack which had my BMW car key in-which is sat in gatwick long stay.

I fly back tomorrow eve to gatwick and am stuck as to how to get home or get another fob ??

Does anyone know what I can do ? I have no spare fob and live in dorset ?

Any advice appreciated - as I am stuck and have a wife and daughter in tow.

My mobile is 07557 132851 if you can text ( I know posting a number on here is not great but logging on here via an iPhone is a pain )

Thanks a lot in advance

Craig

stuart-b · 08-11-2013, 05:37 PM

Craig you may wish to call BMW first thing in the morning. It may be possible to get a key programmed for your VIN# and get a courier to drop the key to you? There is Vines of BMW at Gatwick who would be the best bet. Tel: 01293 611117

Sorry to hear about the break in.

stuart-b · 08-11-2013, 05:38 PM

It may be possible to get it done same day, and have BMW Assist help you at Gatwick. I'm not sure what they can offer same day but definitely call and ask

craig2859 · 08-12-2013, 02:36 AM

Thanks Stuart, do you have the number for BMW Assist at all?

dreamonn · 08-12-2013, 02:46 AM

Contact number & email address from the website:

service@BMW.co.UK
0800 325600

Not too sure that you can dial an 0800 from outside UK, but email response should be swift

Drrncour · 08-12-2013, 02:56 AM

I live in Horley 5 minutes from gatwick. This is the number for bmw down the road. 01293 772000 could they get you a key done in time? Or if there is a key at home someone get get couried to you at gatwick? If not, as said I live 5 minutes away get it sent to my place. (I appreciate you don't know me and I would be wary also). And I'll drop it to you at collection point.

Darren

craig2859 · 08-12-2013, 04:04 AM

Well it seems no joy at all, they all need 24hrs to get me a new fob and proof of ownership shown in person. Will have to get a hire car and leave the car there until I get a new one - cheers for the help all.

Josh1a1h · 08-12-2013, 07:14 AM

very sorry to hear about this mate.

Great fast help from forum members. it is a shame BMW can not work as quickly.

Gd luck

AWBimmer · 08-12-2013, 07:22 AM

This forum is just too helpful!

OP sorry to hear about the mishap! Gadgets can always be replaceable (granted not cheap) but at least nobody was hurt.

Best of luck,

jammy78 · 08-12-2013, 07:31 AM

Quote:

Originally Posted by craig2859

Well it seems no joy at all, they all need 24hrs to get me a new fob and proof of ownership shown in person. Will have to get a hire car and leave the car there until I get a new one - cheers for the help all.

Travel insurance should cover the expense...... eventually!

At least your passports weren't taken!!!

zltm089 · 08-12-2013, 08:38 AM

Good response from members!!!...

Sorry to hear this OP....yeah, at least you still have your passport!

craig2859 · 08-12-2013, 10:06 AM

All good, home insurance covers it all, Woods of BMW quoted me £170 + VAT for a new Fob, so all in it will cost me around £350 for having it stolen (hire car, extra parking, fuel etc)

This thread really proves the value of this forum and cheers to you all

08-11-2013, 05:27 PM	#1
craig2859 Black .... all the way !! 58 Rep 601 Posts Drives: [Previous]2006 330d M-Sport Join Date: Aug 2009 Location: UK-Dorset iTrader: (4) Garage List 2006 E90 330d M-Sport [0.00]	URGENT HELP ASP Please guys !! Hi all, am posting from my iPhone so bear with me. I am currently in the Canary Islands on holiday with family and today our villa was broken into, they took 3 iPads, 2 iPhones and a canon slr camera and some other stuff. They also took my wenger backpack which had my BMW car key in-which is sat in gatwick long stay. I fly back tomorrow eve to gatwick and am stuck as to how to get home or get another fob ?? Does anyone know what I can do ? I have no spare fob and live in dorset ? Any advice appreciated - as I am stuck and have a wife and daughter in tow. My mobile is 07557 132851 if you can text ( I know posting a number on here is not great but logging on here via an iPhone is a pain ) Thanks a lot in advance Craig
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08-11-2013, 05:37 PM	#2
stuart-b Private 4 Rep 77 Posts Drives: E92 Join Date: Jul 2013 Location: Croatia / UK iTrader: (0) Garage List 2008/2009 UK Model E92 [0.00]	Craig you may wish to call BMW first thing in the morning. It may be possible to get a key programmed for your VIN# and get a courier to drop the key to you? There is Vines of BMW at Gatwick who would be the best bet. Tel: 01293 611117 Sorry to hear about the break in. __________________ 35iS, Black/Coral Red, 19" BBS CH-R/MPSS, Eibach Pro Springs, Golf T, Stubby, LED 80w halo's, X6 tips, CarPro CQuartz, Custom painted accessories
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08-11-2013, 05:38 PM	#3
stuart-b Private 4 Rep 77 Posts Drives: E92 Join Date: Jul 2013 Location: Croatia / UK iTrader: (0) Garage List 2008/2009 UK Model E92 [0.00]	It may be possible to get it done same day, and have BMW Assist help you at Gatwick. I'm not sure what they can offer same day but definitely call and ask __________________ 35iS, Black/Coral Red, 19" BBS CH-R/MPSS, Eibach Pro Springs, Golf T, Stubby, LED 80w halo's, X6 tips, CarPro CQuartz, Custom painted accessories
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08-12-2013, 02:36 AM	#4
craig2859 Black .... all the way !! 58 Rep 601 Posts Drives: [Previous]2006 330d M-Sport Join Date: Aug 2009 Location: UK-Dorset iTrader: (4) Garage List 2006 E90 330d M-Sport [0.00]	Thanks Stuart, do you have the number for BMW Assist at all?
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08-12-2013, 02:46 AM	#5
dreamonn Private First Class 3 Rep 100 Posts Drives: Alpina D3BT Join Date: Jul 2013 Location: Leeds iTrader: (4)	Contact number & email address from the website: service@BMW.co.UK 0800 325600 Not too sure that you can dial an 0800 from outside UK, but email response should be swift
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08-12-2013, 02:56 AM	#6
Drrncour Captain 30 Rep 614 Posts Drives: E92 M Sport Join Date: Jan 2013 Location: Surrey, England iTrader: (1)	I live in Horley 5 minutes from gatwick. This is the number for bmw down the road. 01293 772000 could they get you a key done in time? Or if there is a key at home someone get get couried to you at gatwick? If not, as said I live 5 minutes away get it sent to my place. (I appreciate you don't know me and I would be wary also). And I'll drop it to you at collection point. Darren __________________ Cree angel eyes - 19" 313 OEM alloy wheels - 15mm rear spacers - Black performance Grilles - Alloy pedals - Tinted windows - Shadowline trim - M3 rear Spoiler - Tail light mod - LED interior lighting - k&n panel Filter - Performance Diffuser - Carbon Badges alround - Bluetooth - Air intake scoops - Painted Calipers - Custom Stainless Exhaust Last edited by Drrncour; 08-12-2013 at 03:08 AM..
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08-12-2013, 04:04 AM	#7
craig2859 Black .... all the way !! 58 Rep 601 Posts Drives: [Previous]2006 330d M-Sport Join Date: Aug 2009 Location: UK-Dorset iTrader: (4) Garage List 2006 E90 330d M-Sport [0.00]	Well it seems no joy at all, they all need 24hrs to get me a new fob and proof of ownership shown in person. Will have to get a hire car and leave the car there until I get a new one - cheers for the help all.
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08-12-2013, 07:14 AM	#8
Josh1a1h Banned 178 Rep 3,828 Posts Drives: AzuriteBlack 335i E92 Join Date: Aug 2011 Location: Central North to West London iTrader: (2)	very sorry to hear about this mate. Great fast help from forum members. it is a shame BMW can not work as quickly. Gd luck
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08-12-2013, 07:22 AM	#9
AWBimmer Major General 349 Rep 6,174 Posts Drives: E92 335D Pre-LCI \| E63 M6 V10 Join Date: May 2011 Location: UK iTrader: (4)	This forum is just too helpful! OP sorry to hear about the mishap! Gadgets can always be replaceable (granted not cheap) but at least nobody was hurt. Best of luck,
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08-12-2013, 08:38 AM	#11
zltm089 Banned 259 Rep 7,686 Posts Drives: 335i SE Coupe Space Grey Join Date: Nov 2008 Location: LONDON iTrader: (0) Garage List 2006 BMW 335i [10.00]	Good response from members!!!... Sorry to hear this OP....yeah, at least you still have your passport!
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08-12-2013, 10:06 AM	#12
craig2859 Black .... all the way !! 58 Rep 601 Posts Drives: [Previous]2006 330d M-Sport Join Date: Aug 2009 Location: UK-Dorset iTrader: (4) Garage List 2006 E90 330d M-Sport [0.00]	All good, home insurance covers it all, Woods of BMW quoted me £170 + VAT for a new Fob, so all in it will cost me around £350 for having it stolen (hire car, extra parking, fuel etc) This thread really proves the value of this forum and cheers to you all
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