[bluespeed117]

Its good to hear that you guys agree with me. NCBMW Rocks!

[kryzeofkrayzie]

Originally Posted by bluespeed117

This is a little review of my experience 2 weeks ago with this dealership.
One word
AWSOME

The story goes like this:
My car needed maintenance and New Century is the closest dealership to my house. Car was leased from Crevier, which is another great dealership.

My car is in the dealer for less than a day. Im called to go pick up the car so I do. The guy taking care of me was Scott Abrams, great guy. They bring down my car and I notice something. Big Ol scuff on my front bumper. My bumper is an M5 replica and sits low to the ground. Im guessing they didnt compensate for the lowered stance and accidentally scraped the front bumper.

I take this up with Scott and he acknowledged that the scuff wasnt there when I brought the car in. So he sets up for me to bring the car the next day so that the dealership can refiberglass the bumper and paint if for me free of charge. AWSOME, my bumper had another scrape on it but they went ahead and fixed that too.

Heres the good part; I go in the next day to drop off the car blah blah and im about ready to get setup with my loaner car. Problem with that is that Im 19 years of age and I have to be 21 in order to get a loaner. The car loaner attendant (whos name escapes me) went to the management and comes back 5 min later with the news. He practically fought for me to get a loaner car and he won. Soon after i was set up with an 09 e90 328i in jet black. I was ecstatic.

I take the loaner with much pleasure and loved the car for the three days that I had it. The car rode beautifully and still had that new car smell. The car was equiped with Adaptive Xenon headlights which i enjoyed very much, might be a future mod for my car

Anywho, I went to pick up my car and I was very pleased with the bumper. The quality of service that this dealership provided was amazing. This dealership really made me feel like I was being taken car of. I thank New Century BMW for taking very good care of my car and Me. Thank you again.

Sounds like you got a good S.A...!

I Didn't.. My experience was very negative when I was in the market for an e92 335... I left the dealership and drove to Pacific and left my deposit w/ them. They took care of me. Will never go back to new century even though they are local and the closest dealership.

[to_riffic]

Originally Posted by kryzeofkrayzie

Sounds like you got a good S.A...!

I Didn't.. My experience was very negative when I was in the market for an e92 335... I left the dealership and drove to Pacific and left my deposit w/ them. They took care of me. Will never go back to new century even though they are local and the closest dealership.

hm....we're talkin about SA, not CA's tho. u must not hav had one of the better CA's there. the SA's there are really good, and i recommend everyone to my guy for service. sorry ur experience in buyin a car was not up to par. i had that experience w/ will at longbeach. w/ all the talk about him on this forum, he couldn't even help me out, in the end ncbmw was the better dealership hands down.

[Kyle_e90]

for New Century BMW

[SteveMondragon]

I've had 2 negative service experiences with them, and 1 negative sales experience.

[1013mm]

Originally Posted by SteveMondragon

I've had 2 negative service experiences with them, and 1 negative sales experience.

please explain.

[1013mm]

anyway today I went in for an unscheduled oil change with scott he was cool. asked me about mods and even gave me a 10% discount as a surprised. great guy! I can vouch for him!!

[iAerodynamic]

my experience at new century is liek whatevers...

but sales department needs a lot of improvment...